Applications Operations Engineer

View full description

Requirements:

• 3+ years of experience in application operations, system administration, or a similar operational role within a tech-driven and agile environment.
• Experience in monitoring and observability tools such as Datadog, New Relic, or Prometheus.
• Solid understanding of CI/CD pipelines and related tools (e.g., Jenkins, CircleCI).
• 2+ years of experience with Ruby and/or Ruby on Rails.
• Ability to script or code with languages such as Bash, Python, Javascript.
• Problem-solving skills and the ability to work under pressure to manage and resolve technical issues quickly.
• Excellent communication and collaboration skills, able to effectively coordinate across teams in a remote, geographically distributed agile environment.

Responsibilities:

• Collaborate Across Teams: Work closely with software developers, product and Customer Success teams to align operational strategies with development initiatives. Support deployment of new releases and ensure seamless integration into ongoing operations.
• Automation and Tooling: Develop scripts and automation tools to streamline operational processes. Enhance system monitoring and alerts using modern observability platforms.
• Collaborate and Share Expertise: Engage proactively in pull requests and spike documents, actively sharing insights and expertise to foster a collaborative team environment and drive continuous improvement.
• Documentation and Compliance: Maintain detailed documentation regarding system configurations, operations, and troubleshooting procedures. Ensure compliance with security standards and industry best practices.
• Manage Apple App Store and Google Play updates: track and adjust the dynamic and adapting policies of Apple and Google Play Stores. Drive overall process consistency, compliance and improvements.
• Learn and Grow: Stay updated on emerging technologies, tools, and best practices in software development. Actively participate in team learning sessions, workshops, and training opportunities to enhance technical skills and knowledge.