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Interested in joining our Customer Success Manager, small/mid-market team – Future Opportunities team in the future

Posted 7 days agoViewed

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💎 Seniority level: Manager

📍 Location: United States

🔍 Industry: EdTech

🏢 Company: Securly👥 101-250💰 $16,000,000 Series B over 6 years agoEdTechSecuritySoftware

🪄 Skills: SalesforceRESTful APIsAccount ManagementDigital MarketingProcess improvementCRMCustomer supportCustomer SuccessSaaS

Requirements:
  • Demonstrated success in a CSM or customer-facing SaaS role, ideally within EdTech
  • Experience managing 200–400 accounts simultaneously
  • Comfortable using tools like Gainsight, Salesforce, and customer marketing platforms to automate and scale
Responsibilities:
  • Manage a broad portfolio of schools and smaller districts
  • Leverage scalable, digital-first workflows, automation, and proactive engagement strategies
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