LivePerson

👥 501-1000💰 $100,000,000 Post-IPO Debt 11 months ago🫂 Last layoff over 4 years agoInternet Customer Service Artificial Intelligence (AI)Business Intelligence Software📈 Public Company

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LivePerson is a technology company that specializes in providing conversational AI solutions, helping businesses engage with customers through messaging and voice channels.

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Jobs at this company:

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🔥 Technical Program Manager

Posted about 17 hours ago

📍 Germany

🔧 Requirements

7+ years of relevant experience in technical program/project management, with a strong focus on Product Lifecycle Management, Lean Portfolio Management and Product Delivery.
Proven experience leading cross-team PLM programs, including defining projects, gathering requirements, and coordinating feature rollouts.
Expertise in product lifecycle best practices, including roadmap execution, compliance, and process optimization.
Familiarity with Agile, SAFe, or similar methodologies for managing large-scale technical programs.
Experience analyzing cost/benefit of feature development and managing trade-offs in the product lifecycle.

💡 Responsibilities

Oversee and optimize the end-to-end product lifecycle, from ideation, roadmap planning, development, launch, and post-launch enhancements.
Define and implement best practices in Product Lifecycle Management, ensuring smooth transitions between lifecycle phases.
Interact with cross-functional stakeholders, often requiring strategic alignment and political sensitivity.
Identify potential risks and dependencies, drive mitigation strategies, and ensure cross-functional alignment to meet business objectives.
Create and maintain program timelines, consolidating key milestones and communicating overall program health at all organizational levels.
Facilitate stakeholder alignment, ensuring each vertical team understands overall objectives, development timelines, and dependencies.
Present issues and risks formally to leadership and key teams, offering strategic recommendations.
Work closely with engineering, product, operations, sales and customer success teams to ensure seamless product launches and iterations.
Challenge organizational processes that do not contribute to value delivery, proposing improvements to PLM workflows.
Establish and implement processes that promote team collaboration, transparency, and innovation at an organizational level.
Track adherence to schedules and ensure cross-functional teams meet and exceed their performance targets.
Work with remote, globally distributed teams.

Project ManagementAgileData AnalysisProduct ManagementSCRUMProduct OperationsCross-functional Team LeadershipProduct DevelopmentRelease ManagementCommunication SkillsCI/CDRisk ManagementStakeholder managementStrategic thinking

Posted about 17 hours ago

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🔥 Senior Technical Product Manager

Posted 3 days ago

📍 Germany

🔍 SaaS

🔧 Requirements

7+ years of experience in product management, with a track record of successfully launching and managing SaaS products or platforms.
Deep understanding of API, messaging systems, high-scale data processing, event-driven architectures, and cloud infrastructure.
Proven ability to develop and execute product strategy, prioritize features, and drive product roadmap planning in a fast-paced, agile environment.
Strong analytical skills, with the ability to gather and interpret data, identify trends, and make data-driven decisions.
Excellent communication, collaboration, and leadership skills, with the ability to influence and inspire cross-functional teams.
Experience working with enterprise customers and a strong customer focus, with the ability to empathize with customer needs and pain points.
Passion for innovation, creativity, and solving complex problems to deliver impactful solutions.

💡 Responsibilities

Develop and articulate a clear product vision and strategy for Core Messaging, ensuring alignment with the company's goals and strategic advancements.
Define, review feature requests, and prioritize product features and enhancements based on customer feedback, market research, competitive analysis, and business objectives, focusing on message processing, real-time routing, and system scalability.
Create and maintain a detailed product roadmap, outlining key milestones, dependencies, and timelines for delivering new platform capabilities that enhance messaging performance and agent matching.
Work closely with Engineering, Infrastructure, Cloud, AI/ML teams, Sales, and Customer Success to align priorities and drive execution of platform improvements that optimize system performance and reliability.
Champion a platform-first approach, ensuring the Core Messaging infrastructure is designed for high availability, low latency, and the ability to process billions of messages with optimal efficiency.
Conduct ongoing research and analysis to identify emerging trends in large-scale messaging, AI-driven routing, and competitive landscape insights to inform platform evolution.
Engage with enterprise customers, partners, and internal stakeholders to gather insights on performance bottlenecks, pain points, and evolving needs, translating feedback into actionable product improvements.
Partner with Marketing, Sales, and Customer Success teams to develop go-to-market strategies, ensuring seamless adoption of new platform features and driving overall business impact.
Define key performance indicators (KPIs) and metrics to measure the effectiveness of Messaging capabilities, leveraging data to optimize performance, reduce latencies, and improve message delivery accuracy.
Stay informed about advancements in distributed messaging systems, cloud-native architectures, and best practices in high-scale messaging, sharing insights to drive platform innovation.

SQLAgileCloud ComputingData AnalysisProduct ManagementProduct DevelopmentRESTful APIsCross-functional collaborationStrategic thinkingCustomer SuccessSaaS

Posted 3 days ago

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🔥 Senior Product Manager – Semantic Analytics

Posted 3 days ago

📍 Germany

🔍 Enterprise conversations

🔧 Requirements

7+ years of product management experience, preferably in enterprise analytics, AI, or SaaS environments.
Deep understanding of NLP/NLU, categorization frameworks, and semantic analytics methodologies.
Proven track record in launching data-rich, customer-facing products with measurable impact.
Strong analytical thinking — adept at defining success metrics, testing hypotheses, and partnering with technical teams.

💡 Responsibilities

Own the vision, strategy, and roadmap for Semantic Analytics across our data platform.
Define product KPIs, success metrics, and GTM strategies for Intent Analyzer and Analytics Studio.
Collaborate closely with Engineering, Data Science, Design, and GTM teams to deliver scalable, high-value solutions.
Translate customer insights into actionable features and drive adoption through strong enablement.
Identify opportunities to integrate Generative AI into analytics workflows and conversational intelligence products.

SQLData AnalysisMachine LearningProduct ManagementData scienceRESTful APIs

Posted 3 days ago

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🔥 DevOps Manager

Posted 4 days ago

🔧 Requirements

Knowledge of Cloud Technologies (GCP is a plus), networking concepts, including VPC design, load balancing, and service mesh architectures.
Familiarity with Kubernetes (GKE is a plus), including cluster management, workload orchestration, RBAC, network policies, and security hardening.
Understanding of Infrastructure as Code (IaC) principles and best practices.
Strong problem-solving skills with a proactive and strategic mindset.
Ability to drive technical roadmaps and contribute to the overall cloud vision.
A strong sense of quality, personal responsibility, and a passion for development.

💡 Responsibilities

Lead, mentor, and develop a team of cloud engineers, fostering a culture of innovation, collaboration, and continuous improvement.
Define and execute the cloud strategy, ensuring scalability, security, and high availability of cloud infrastructure.
Oversee the design, implementation, and maintenance of cloud environments in Google Cloud Platform (GCP).
Ensure best practices for cloud security, compliance, and cost management are followed.
Collaborate with cross-functional teams to integrate Kubernetes (GKE), HashiCorp Vault, and CI/CD pipelines into cloud workflows.
Drive automation and Infrastructure as Code (IaC) adoption using Terraform and scripting languages.
Own the "You Build It, You Run It" philosophy, ensuring effective incident management and on-call support structures.
Stay up-to-date with industry trends and emerging technologies to keep our cloud solutions cutting-edge.

Posted 4 days ago

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🔥 Senior DevOps Engineer

Posted 4 days ago

📍 Poland

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Strong experience with Google Cloud Platform (GCP), including Compute Engine, IAM, Cloud Storage, VPC networking, and security best practices.
Strong experience with (GKE is a plus), including cluster management, workload orchestration, RBAC, network policies, and security hardening.
Experience with Infrastructure as Code (IaC) using Terraform for provisioning and managing cloud resources.
Knowledge of CI/CD pipelines and their integration with Vault and Kubernetes for secure and automated deployments.
Experience with monitoring and logging tools (e.g., Prometheus, Grafana) for cloud and Kubernetes environments.
Proficiency in scripting and automation using Bash, Python, or Go to enhance operational efficiency.
Willingness to participate in paid on-call duty approximately every 6-8 weeks, in alignment with our "You Build It, You Run It" philosophy.

💡 Responsibilities

Design, implement, and manage secure and scalable cloud infrastructure in Google Cloud Platform (GCP).
Develop and enforce security best practices for cloud-based applications, ensuring compliance with industry standards.
Manage and secure Kubernetes (GKE) clusters, ensuring proper configuration, security, and scalability.
Develop CI/CD pipelines that integrate GCP, Kubernetes, and HashiCorp Vault for secure and automated deployments.
Collaborate with security, DevOps, and development teams to integrate HashiCorp Vault and Kubernetes into cloud workflows.
Monitor, troubleshoot, and optimize cloud environments.

DockerPythonBashCloud ComputingGCPKubernetesGoGrafanaPrometheusCI/CDDevOpsTerraformScripting

Posted 4 days ago

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🔥 Backend Engineer (Node.js/Java)

Posted 8 days ago

📍 Germany

🔍 Software Development

🔧 Requirements

5+ years experience as a full-time software developer in Java (or/and) Node.js
Bachelor's degree or equivalent in Computer Science
Proficiency in at least one frontend development framework (preferable Vue.js)
Experience with unit, integration testing
Experienced with restful API development
Experience in an Agile/Scrum environment and using collaboration tools e.g. Jira, Confluence
Strong communication (both written and verbal) and organizational skills
Ability to learn new and emerging technologies
Familiarity with Monitoring tooling e.g. Grafana, Kibana
Familiarity with Kubernetes, Docker
Familiarity with cloud services, in particular GCP
Willingness to participate in paid on-call duty approximately 1 per month, in alignment with our "You Build It, You Run It" philosophy.
A strong sense of quality, personal responsibility, and a passion for development.

💡 Responsibilities

Define detailed technical requirements based on a high-level description.
Use your expert knowledge to design and implement robust highly-available back-end services that scale
Be responsible and drive the adoption of new and exciting technologies.
Assess the impact of new features based on metrics that are visualized on our dashboards
Support other team members and work together with colleagues around the world to achieve the best results

Backend DevelopmentDockerNode.jsPostgreSQLSoftware DevelopmentSQLAgileExpress.jsFrontend DevelopmentGCPGitJavaKibanaKubernetesSCRUMSpring BootSpring MVCVue.JsGrafanaJava Enterprise EditionJava SpringREST APICI/CDRESTful APIsMicroservices

Posted 8 days ago

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🔥 Backend Engineer - Java

Posted 8 days ago

📍 Germany

🔍 Software Development

🔧 Requirements

5+ years of experience with Java at scale.
Experience with large-scale distributed microservices architecture.
Solid understanding of RESTful and GraphQL APIs.
Hands-on with CI/CD, monitoring, observability, and production readiness.

💡 Responsibilities

Own the design and implementation of significant portions of the product development
Help set the features, architecture, and best practices of the team, and have significant influence on our overall strategy. A commitment to teamwork, hustle, and strong communication skills (to both business and technical partners) are absolute requirements.
Create a reliable, scalable, and high performance service requiring exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.
Drive the execution and delivery of features by collaborating with architects, product owners, engineers, user experience designers and data scientists
Build, scale and maintain critical features of the Enterprise platform that are used by millions of users and hundreds of thousands of customer service agents.
Understand the customer/business requirements and translate them to elegant/flexible/easy-to-use platform capabilities. Actively work with Customer Support and Solution teams to handle customer inquiries and minimize escalations
Collaborate with multiple external integration partners and come up with integration solutions that will enrich our Conversational Cloud platform and drive 100x growth
Participate in the long term product roadmap discussion, represent the product/platform in the architecture review boards, and advice product management team on the technical aspects of product strategy
Adopt, embrace, and promote agile and test-driven software development practices
An excellent communicator who is comfortable with leading a white-board design discussion, meeting with customers under pressure, articulating the technical value proposition to non-technical audience, and presenting to senior management

Backend DevelopmentDockerGraphQLSoftware DevelopmentAgileCloud ComputingJavaKafkaKubernetesMySQLSpring BootAlgorithmsAPI testingData StructuresCI/CDProblem SolvingRESTful APIsMicroservicesExcellent communication skillsTeamworkDebugging

Posted 8 days ago

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🔥 Senior JAVA Software Engineer, Platform Foundation

Posted 10 days ago

📍 Germany

🔍 Software Development

🔧 Requirements

Minimum of 10 years of experience in software development engineering.
Programming skills in Java, Node.js, backend development.
Experience with Git, Jenkins, and other Development tools
Experience debugging/testing applications
Experience building RESTful microservices
Familiar with basic Devops tasks for deploying applications in dev/test environments
Experience working with public cloud platforms like AWS / GCP is a plus
Experience in Kubernetes
Willingness to participate in paid on-call duty, in alignment with our "You Build It, You Run It" philosophy.

💡 Responsibilities

Build the platform that serves the real time monitoring needs of our customers
Design and develop high-volume, low-latency applications for important systems and delivering high-availability and performance
Create complex, high-performance backend services using Java.
Develop technical specifications and documentation
Debug production issues and help maintain existing code

AWSBackend DevelopmentNode.jsGCPGitJavaJenkinsKubernetesJava SpringREST APIRESTful APIsDevOpsMicroservicesDebugging

Posted 10 days ago

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🔥 Senior Software Engineer (full stack)

Posted about 2 months ago

📍 USA, Bulgaria, Germany, Israel, France

🔍 Conversational AI

🔧 Requirements

Minimum of 10 years of experience in software development engineering.
Bachelor's or Master's degree in Computer Science or a related field.
Programming skills in Java, Node.js, Frontend development.
Experience with Git, Jenkins, and other Development tools.
Experience debugging/testing applications.
Experience building RESTful microservices.
Familiar with basic DevOps tasks for deploying applications in dev/test environments.
Experience working with public cloud platforms like AWS / GCP is a plus.
Experience in Kubernetes.
Willingness to participate in paid on-call duty, in alignment with our 'You Build It, You Run It' philosophy.
A strong sense of quality, personal responsibility, and a passion for development.

💡 Responsibilities

Build the platform that serves the real time monitoring needs of our customers.
Design and develop high-volume, low-latency applications for important systems delivering high-availability and performance.
Create complex, high-performance backend services using Java and Node.js.
Design and optimize efficient, user-friendly frontend applications.
Develop technical specifications and documentation.
Debug production issues and help maintain existing code.

AWSNode.jsFrontend DevelopmentGCPGitJavaJenkinsKubernetesRESTful APIsDevOpsMicroservices

Posted about 2 months ago

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🔥 Service Desk Specialist III

Posted 3 months ago

📍 Poland

💸 32400.0 USD per year

🔍 Conversational AI

🔧 Requirements

6+ years of IT Specialist experience/systems administration.
Robust knowledge or certifications in Google Admin, OKTA, JAMF Pro, JAMF Radar, AWS Workspace, and Intune.
Deep understanding and demonstrable knowledge of Intune administration.
Good understanding and experience with Enterprise Security Protocols.
Excellent ability to differentiate between user intent vs. user requests.
Excellent verbal, written, and interpersonal communication skills, interfacing effectively with stakeholders of all levels of seniority.
Deeply diligent documentation of work, solutions, and knowledge articles to proliferate knowledge across a geographically dispersed team.
Experience working with Windows and Mac ecosystems (primarily Mac).
Knowledge of networking such as patching ports, VPN, DHCP, DNS, and TCP/IP.
Ability to convey technical procedures and train non-technical users, including Microsoft Office, Google Workspace, Windows, Mac.
Ability to be self-sufficient when it comes to troubleshooting technical issues
Demonstrated ability to run highly complicated projects to successful completion.
Willingness to participate in paid on-call duty approximately every 6-8 weeks, in alignment with our "You Build It, You Run It" philosophy.
A strong sense of quality, personal responsibility, and a passion for development.

💡 Responsibilities

Be a subject matter expert on Intune and assist with administering the Intune environment.
Consult on automation and self-service solutions for the entire LivePerson organization.
Primary point of contact for technical support issues related to networking, desktop, hardware, and software.
Provide weekly status reports for major projects, individual tasks, and contribute to team meetings.
Assist in the planning and implementation for the build-out of new office space and future infrastructural improvements.
Act as an escalation point for junior IT Specialists and raise the performance bar across the team through coaching and educating junior people.
Identify opportunities for automation in our IT processes and work with our internal development team to implement new solutions to scale our operations via APIs, custom integrations, and workflow automation tools

AWSCitrixNetworkingTechnical support

Posted 3 months ago

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