Remote Project Manager Jobs

Product Operations

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🔥 Manager, Customer Support Operations

Posted about 20 hours ago

📍 Canada

🧭 Full-Time

💸 95000.0 - 120000.0 CAD per year

🔍 Software Development

🏢 Company: Mozilla👥 5001-10000💰 $300,000 Angel over 20 years ago🫂 Last layoff 7 months agoInternet Open Source Web Browsers Software Browser Extensions

🔧 Requirements

7+ years experience in customer support roles, including at least 3 years in a leadership or management capacity.
Hands-on experience administering support platforms (Zendesk preferred).
Proven success building or scaling support operations in a startup or growth-stage company.
Experience with technical product support and payment/billing support.
Strong communication skills and comfort working with distributed, cross-functional teams.
Experience supporting freemium, open-source, or B2C SaaS products.

💡 Responsibilities

Define workflows, service levels, and processes for both technical and billing/donor support.
Own tools like Zendesk (or similar)—set up macros, triggers, automations, and reporting.
Develop unified approaches across our free desktop and mobile apps and our paid web-based services.
Partner with our Community Team to empower, recognize, and harness the energy of our global volunteer helpers.
Expand our knowledge base and explore smart automation and AI tools to improve deflection and self-help.
Identify and oversee any outsourced support partners as needed.
Define the tone, voice, and overall philosophy of user-facing help.
Monitor key metrics like response time, CSAT, and ticket volume; use insights to improve efficiency and satisfaction.
Work closely with product and engineering to resolve issues and advocate for user needs

Project Management HR Management Product Operations Cross-functional Team Leadership Operations Management Communication Skills Analytical Skills Customer service RESTful APIs Documentation Troubleshooting Team management Technical support Customer support SaaS Budget management

Posted about 20 hours ago

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🔥 GridBeats - Digital Substation Leader

Posted about 23 hours ago

📍 United States of America

💸 153800.0 - 235000.0 USD per year

🔍 Digital Substation

🏢 Company: vernova_externalsite

🔧 Requirements

Min. 15+ years of experience in product management, business management, technology development
Outstanding knowledge protection and control products and solutions for T&D
Comfortable in taking initiative in thought leadership, innovation and creativity
Strong business & technical acumen. A strong interest in business development, commercial aspects is an essential component to be successful in this role
Strategic thinker with hand-on problem-solving mindset ready to take decision also under uncertainty
Excellent interpersonal, communication, presentation, and influential skills.
Domain knowledge in Electricity Transmission, Distribution, Industrial, Automation markets

💡 Responsibilities

Develop customer connections, understand industry trends & growth opportunities for related segments
Define Digital Substation and central protection and control strategies, products/solutions roadmap, and business cases
Drive technology differentiation and roadmap, in coordination with GA CTO Organization
Manage Products & Solutions life cycle, in coordination with GA regions and Global Supply Chain
Partner with GA regions to define marketing, commercial growth, delivery, and services strategies
Build efficient organization structure and diverse teams. Develop talents and capabilities to support individuals’ development and maximize business performance, create a culture of innovation and accountability
Develop internal and external relationships to identify, lead or support cross-portfolio initiatives and projects
Contribute to Grid Automation long term strategy definition and execution, in coordination with GA CTO Organization
Propose partnerships and acquisitions to meet business growth initiatives.

Leadership Business Development Business Intelligence Product Management Product Operations Cross-functional Team Leadership Product Development Strategy Communication Skills Customer service Excellent communication skills Sales experience Market Research Risk Management Team management Stakeholder management Digital Marketing Technical support Financial analysis Data analytics Data management Budget management

Posted about 23 hours ago

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🔥 Staff Product Manager, Benefits Platform

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 215900.0 - 254000.0 USD per year

🔍 Healthcare

🏢 Company: Headway👥 201-500💰 $125,000,000 Series C over 1 year agoMental Health Care

🔧 Requirements

6+ years building platforms that leverage ML for automated decision-making, preferably in healthcare, insurance, or adjacent risk domains.
Understand the complexities of health insurance - from claims processing to benefits determination - and have built systems that improve billing accuracy or clean claims rates.
Comfortable diving deep with engineering and data science teams on complex technical problems and can drive architectural decisions for scalable platforms.
Led initiatives requiring difficult tradeoffs between accuracy, speed, and user experience, and can influence stakeholders across multiple teams.
Excel at analyzing complex datasets to identify root causes and drive systematic improvements to platform performance.

💡 Responsibilities

Own the benefits determination platform strategy and roadmap to achieve company goals for billing accuracy and collections loss reduction.
Build ML-powered systems that interpret complex insurance data and handle thousands of payer-specific edge cases.
Drive technical decisions on platform architecture, model deployment, and system scalability with engineering leadership.
Collaborate with Engineering and Data Science on developing models that improve benefits interpretation accuracy and confidence scoring.
Partner with Insurance Operations and Customer Care to understand manual intervention patterns and automate high-volume workflows.

AWS Backend Development Leadership SQL Data Analysis Machine Learning Product Management Product Operations Cross-functional Team Leadership Product Development Strategy Data science Communication Skills Analytical Skills RESTful APIs Data modeling

Posted 1 day ago

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🔥 AI Adoption Lead - 3-Month Part-Time Contract

Posted 2 days ago

📍 Ukraine

🧭 Contract

🔍 Education

🏢 Company: ELVTR👥 51-100 Education E-Learning Training

🔧 Requirements

Hands-on experience with multiple LLMs, image/audio generators, and automation platforms.
Comfort with SQL / Python /Vibe coding for quick-and-dirty analytics and dashboarding.
Familiarity with data-privacy / governance frameworks (GDPR, SOC-2, ISO 27001).

💡 Responsibilities

Build a bite-sized “ELVTR AI Academy” (videos, live labs, cheat-sheets); run weekly office hours; host one knockout demo day per month.
For each department, identify the five biggest time-sinks and ship AI-augmented SOPs that slash ≥ 25 % off time-to-done.
Maintain our “Approved AI Stack,” balance wow-factor with security and cost, run rapid pilots, kill bad bets fast.
Launch a searchable library of prompts, templates, and case studies—refresh it weekly.
Own a lightweight exec dashboard (hours saved, quality lifted, dollars earned) and translate dry numbers into punchy narratives.
Work with the CEO to nurture an “AI-first” mindset, build a guild of department AI champions, celebrate wins, crush FUD, and keep experimentation fun.

Python SQL Artificial Intelligence Data Analysis Machine Learning Product Operations Azure Communication Skills Compliance Data visualization Data modeling Data analytics

Posted 2 days ago

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🔥 Senior Commercial Operations Manager

Posted 2 days ago

📍 United States

💸 115000.0 - 143000.0 USD per year

🏢 Company: vernova_externalsite

🔧 Requirements

10+ years of progressive experience in Commercial Operations, Deal Desk, Strategic Pricing, or Proposal Management—preferably in enterprise software or SaaS.
Strong experience leading or supporting large, complex enterprise deals involving multi-year terms, non-standard clauses, and high customer visibility.
Deep knowledge of commercial deal structures, pricing strategies, and software contracting principles.
Excellent communication and executive presence; confident engaging with senior leaders and guiding cross-functional teams through complex decisions.
Strong command of CRMs and analytics platforms (e.g., Salesforce, Responsive, Aha!, Power BI etc) and experience driving systems improvements.
Detail-oriented with a disciplined, process-driven mindset and strong analytical skills.
Ability to lead initiatives independently and work effectively across functions in a matrixed organization.

💡 Responsibilities

Lead the development of commercial frameworks for complex, high-value deals—balancing revenue, risk, and compliance while aligning with customer requirements.
Own the creation and governance of tailored commercial proposals, ensuring clarity, competitiveness, and alignment with internal standards.
Serve as a key commercial advisor to Sales and a point of coordination across Legal, Finance, and Product for deal-specific strategy and approvals.
Clearly articulate deal strategy, risks, and trade-offs to senior stakeholders, including regional leadership and functional heads.
Maintain rigour around commercial policies, pricing guidelines, and approval workflows. Ensure adherence to internal controls, ASC 606 requirements, and audit standards.
Partner with Commercial Excellence and Sales Operations teams to identify and implement improvements to commercial systems and processes.
Define and monitor KPIs related to deal velocity, pricing discipline, sales efficiency, and margin impact.
Champion commercial execution best practices and uphold process rigor in a dynamic, high-growth environment.

Salesforce Product Operations Cross-functional Team Leadership Communication Skills Analytical Skills Microsoft Excel Negotiation Compliance Account Management Reporting Sales experience Risk Management Stakeholder management Financial analysis SaaS Budget management

Posted 2 days ago

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🔥 Ops Generalist

Posted 2 days ago

📍 United States

🧭 Contract

🔍 Healthcare

🏢 Company: Wisp👥 11-50💰 Seed about 6 years agoWomen's Wellness Health Care

🔧 Requirements

Strong problem-solving skills, a data-driven mindset, and a proven track record of driving cross-functional initiatives.
Comfortable navigating ambiguity, managing multiple projects, and collaborating across teams to ensure seamless execution and alignment with business goals.
Strong leadership, motivational skills, and the ability to effectively communicate across different levels of the organization.
Excellent conflict resolution skills, a sense of accountability, and the ability to delegate tasks effectively to empower their team.
Proficient in MS Suite, including Microsoft Excel; experience working in Asana and Notion is a plus.

💡 Responsibilities

Collaborate and or lead on end-to-end project planning and execution for key Ops initiatives, ensuring timely delivery and alignment with priorities.
Where needed, act as a liaison between Operations, Engineering, Ecommerce, and Compliance to streamline workflows, resolve blockers, and maintain alignment on key deliverables.
Collaborate with a cross-functional team to identify growth opportunities, develop plans, and execute impactful initiatives that improve business outcomes.
Use data analysis tools like Amplitude, VWO, and Looker to identify insights, inform decision-making, and track performance metrics.
Identify inefficiencies, implement process improvements, and introduce scalable solutions to improve operational workflows.
Serve as a secondary point of contact for pharmacy communications to ensure product launches, updates, and issue resolutions are managed effectively.

Project Management Data Analysis Product Operations Cross-functional Team Leadership Operations Management Amplitude Analytics Communication Skills Collaboration Microsoft Excel Problem-solving skills Data visualization Stakeholder management Strategic thinking Process improvement

Posted 2 days ago

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🔥 Chief Product Officer

Posted 2 days ago

📍 United States, Canada

🧭 Full-Time

🔍 Procurement, Finance, Spend Management

🏢 Company: Procurify👥 101-250💰 $20,000,000 7 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

8+ years of product management experience, with 3+ in senior leadership roles in B2B SaaS.
Proven ability to scale B2B SaaS products from a Series C stage and beyond.
Experience with procurement, finance, and/or spend management products with integrations into ERPs (think Office of the CFO).
Familiarity with multi-threaded revenue streams, combining subscription and integrated transactional revenue.
A track record of success leading and scaling multi-disciplinary product teams (PM, Design, Product Ops).
Strong analytical skills with a bias for data-informed decision making.
Deep understanding of agile product development and customer-centric design principles.
Comfort operating in fast-paced, ambiguous environments—bringing structure where needed.
Communication and systems thinking—adept at working across layers of context for both executives and individual contributors.
Experience embedding AI into workflow automation, insight generation, or intelligent product features.

💡 Responsibilities

Define and execute a product vision that bridges our spend management platform, payments, and AI capabilities.
Translate company strategy into a clear product roadmap that prioritizes business impact and customer outcomes.
Lead and scale the Product Management and Design teams.
Grow transactional revenue through targeted product innovation and increased customer adoption, while ensuring sustained performance of subscription revenue.
Shape effective collaboration across Product, Engineering, GTM, and Customer Success—ensuring coordinated execution and feedback loops.
Drive the evolution of our AI product strategy—identifying where automation and intelligence add real value.
Champion product rigor, from discovery to delivery—ensuring speed without sacrificing quality.
Set clear product & adoption success metrics, and regularly communicate results and learnings across the company.
Hire and develop future product leaders—shaping a culture of ownership, curiosity, and impact.

Leadership Agile Data Analysis Product Management Product Operations Cross-functional Team Leadership Product Development RESTful APIs Strategic thinking SaaS

Posted 2 days ago

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🔥 Senior Product Manager

Posted 2 days ago

📍 North America

🧭 Full-Time

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 12 months agoManagement Information Systems Human Resources Recruiting Software

🔧 Requirements

Have an unnatural curiosity and excitement about the end-user and the jobs they do
Bring an Engineering mindset to product problems
Demonstrate taste
Be an excellent writer and synthesizer
Build a thesis for prioritization
Have a strong business sense

💡 Responsibilities

Own the entire roadmap for a large portion of Ashby's existing modules
Contribute to overall product strategy
Focus on execution of individual projects
Ensure excellent execution across product quality and velocity

SQL Business Analysis Business Intelligence Data Analysis Product Management Product Operations Cross-functional Team Leadership Product Development Strategy Product Analytics Communication Skills Analytical Skills CI/CD Problem Solving Agile methodologies RESTful APIs Presentation skills Written communication Negotiation skills Empathy Verbal communication Data modeling SaaS A/B testing

Posted 2 days ago

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🔥 Reporting Assistant

Posted 2 days ago

📍 Philippines, India, Colombia

🧭 Full-Time

🔍 E-commerce

🏢 Company: Activate Talent

🔧 Requirements

1+ year experience in e-commerce operations or marketplace support (Amazon experience strongly preferred)
Familiarity with product listings, BSR, Buy Box, and listing optimization
Comfortable working with spreadsheets and daily reporting tools
Excellent communication and organizational skills

💡 Responsibilities

Run and review daily Best Seller Rank (BSR) reports to monitor listing performance.
Assist in capturing and organizing daily BSR screenshots (in collaboration with another team member).
Track and report out-of-stock products daily.
Support the team by verifying badges and performance on active Lightning Deals.
Check the accuracy of product tags and categories, images and swatches, titles, bullet points, descriptions, prices and Buy Box presence, A+ content, BSR spikes, and category nodes.

Amazon FBA Product Operations Microsoft Excel Reporting

Posted 2 days ago

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🔥 Vice President of Product

Posted 2 days ago

📍 United States

🧭 Full-Time

💸 250000.0 - 270000.0 USD per year

🔍 SaaS

🏢 Company: Exactera👥 251-500💰 $33,000,000 almost 2 years agoFinancial Services Information Technology Software

🔧 Requirements

10+ years of product management experience, with 5+ years in senior leadership roles in a SaaS environment.
Proven experience in tax technology, fintech, regulatory compliance, or enterprise B2B platforms.
Deep understanding of Agile frameworks, product discovery techniques, and data-driven decision-making.

💡 Responsibilities

Develop and own the multi-year product vision aligned with business strategy, customer needs, and evolving tax technology trends.
Design, implement, and lead the full product-engineering lifecycle, from discovery and requirements through design, development, launch, support, and post-release optimization, in concert with the VP of Engineering.
Build, lead, and mentor a world-class product team, fostering a high-performance, ownership-driven culture.

Leadership Agile Product Management Product Operations Cross-functional Team Leadership Product Development Product Analytics Product design Compliance Market Research Team management Stakeholder management Strategic thinking Customer Success SaaS

Posted 2 days ago

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Lack of ties to the office.

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