Mozilla

👥 5001-10000💰 $300,000 Angel over 20 years ago🫂 Last layoff 7 months agoInternet Open Source Web Browsers Software Browser Extensions💼 Private Company

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Mozilla is a technology company known for developing open-source software and promoting a healthy internet experience for users worldwide.

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Jobs at this company:

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🔥 Community & Customer Success Manager

Posted about 11 hours ago

💸 138000.0 - 217000.0 USD per year

🔍 Software Development

🔧 Requirements

3+ years in community management, customer success, developer relations, or bug‑bounty program management.
Demonstrated experience moderating large technical communities (Discord, Discourse, Slack, or similar) and completing content/engagement strategies.
2 years experience in Working knowledge of cybersecurity with a solid understanding of fundamentals—OWASP, CVSS, responsible disclosure, etc.—and familiarity with LLM safety concepts (prompt injection, jailbreaks, guardrails).
Outstanding written and verbal communication skills; capable of translating vulnerability details for both engineers and non-technical collaborators.
Data‑driven approach with proficiency in community or CS analytics (e.g., Orbit, Common Room, Salesforce, HubSpot).
Ability to work across time zones, handle multiple priorities, and thrive in a fast‑moving startup environment.

💡 Responsibilities

Own day‑to‑day management of Discord, X/Twitter, LinkedIn, and forum channels, moderation, content calendars, AMAs, and CTF events.
Launch community initiatives (monthly “Hack‑The‑Model” challenges, leaderboard shout‑outs, swag campaigns) that drive researcher retention and submission quality.
Analyze engagement metrics, produce quarterly community‑health reports, and iterate on strategy.
Build and maintain a contributor knowledge base (FAQs, disclosure templates, platform tips).
Onboard new program partners and researchers; deliver platform walk‑throughs, best‑practice guides, and SLAs.
Be the first line of triage for vulnerability reports: acknowledge receipt, clarify reproductions, and route to internal triage/engineering.
Lead the end‑to‑end researcher reward experience—eligibility checks, payout coordination, and post‑mortem communication.
Track CSAT, time‑to‑first‑response, and resolution cycles; surface insights to product and engineering for roadmap prioritisation.
Champion the “voice of the customer” internally, influencing feature design and documentation.

Posted about 11 hours ago

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🔥 Community & Customer Success Manager

Posted about 11 hours ago

📍 Canada

💸 128000.0 - 170000.0 CAD per year

🔍 Software Development

🔧 Requirements

3+ years in community management, customer success, developer relations, or bug‑bounty program management.
Demonstrated experience moderating large technical communities (Discord, Discourse, Slack, or similar) and completing content/engagement strategies.
2 years experience in Working knowledge of cybersecurity with a solid understanding of fundamentals—OWASP, CVSS, responsible disclosure, etc.—and familiarity with LLM safety concepts (prompt injection, jailbreaks, guardrails).
Outstanding written and verbal communication skills; capable of translating vulnerability details for both engineers and non-technical collaborators.
Data‑driven approach with proficiency in community or CS analytics (e.g., Orbit, Common Room, Salesforce, HubSpot).
Ability to work across time zones, handle multiple priorities, and thrive in a fast‑moving startup environment.

💡 Responsibilities

Own day‑to‑day management of Discord, X/Twitter, LinkedIn, and forum channels, moderation, content calendars, AMAs, and CTF events.
Launch community initiatives (monthly “Hack‑The‑Model” challenges, leaderboard shout‑outs, swag campaigns) that drive researcher retention and submission quality.
Analyze engagement metrics, produce quarterly community‑health reports, and iterate on strategy.
Build and maintain a contributor knowledge base (FAQs, disclosure templates, platform tips).
Onboard new program partners and researchers; deliver platform walk‑throughs, best‑practice guides, and SLAs.
Be the first line of triage for vulnerability reports: acknowledge receipt, clarify reproductions, and route to internal triage/engineering.
Lead the end‑to‑end researcher reward experience—eligibility checks, payout coordination, and post‑mortem communication.
Track CSAT, time‑to‑first‑response, and resolution cycles; surface insights to product and engineering for roadmap prioritisation.
Champion the “voice of the customer” internally, influencing feature design and documentation.

CybersecurityData AnalysisProduct DevelopmentAPI testingContent creationCommunication SkillsRESTful APIsTime ManagementAccount ManagementJSONRelationship managementData visualizationData analyticsCustomer supportCustomer Success

Posted about 11 hours ago

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🔥 Creative Producer

Posted 3 days ago

📍 United States

💸 116000.0 - 182000.0 USD per year

🔧 Requirements

Experience in running projects for product branding, brand, campaigns, events and experiential
Track record in Production and a master of process and creative operations
Experience in running digital and physical creative programs
Minimum 8 years of experience in an agency or in-house setting in a similar role
Mentorship and management experience with junior Producers

💡 Responsibilities

Team operations
resourcing
scope writing
scope maintenance
agency, contractual and legal negotiations
timeline tracking
budget maintenance
scheduling
task management
external partner, consultant management and feedback processes

Project ManagementCross-functional Team LeadershipTeam managementStakeholder managementBudget management

Posted 3 days ago

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🔥 Staff Software Engineer, Mozilla VPN

Posted 4 days ago

📍 New Zealand

🧭 Full-Time

💸 117000.0 - 156000.0 NZD per year

🔍 Software Development

🔧 Requirements

6+ years of software engineering experience
Expert level proficiency in C/C++
Expertise in networking protocols and privacy and security best practices
Experience developing cross-platform applications (Windows, macOS, Linux, iOS, Android)
Experience debugging network related problems with Wireshark, tcpdump, or similar tools

💡 Responsibilities

Drive the architecture, development, and optimization of the Mozilla VPN client across platforms (Windows, macOS, Linux, iOS, Android).
Work closely with cross functional colleagues, providing technical insight to drive feature development.
Maintain high-quality code, enforce security best practices, and mentor engineers by providing comprehensive and insightful code reviews.
Triage, debug and resolve software defects

PythonAndroidGitiOS DevelopmentJavascriptQtTypeScriptC++GoRustLinuxNetworkingSoftware EngineeringDebugging

Posted 4 days ago

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🔥 Senior Fundraising Strategist

Posted 5 days ago

💸 72200.0 - 81089.8 USD per year

🔍 Nonprofit

🔧 Requirements

At least 5 years of digital fundraising experience or working in digital campaigning; experience working in nonprofits with internet rights or consumer rights organizations preferred.
Excellent email writing skills and the proven ability to empower supporters to take action.
Experience writing emails for a diverse, global, large scale (1+ million subscribers) email list.
Demonstrated ability to develop successful online donor recruitment strategies based on donor data and insights, fundraising trends within the nonprofit sector, and organizational priorities and plans.
Demonstrated ability to conduct research and analysis on a range of complex technical and political issues, and turn these issues into fundraising opportunities.
Strong analytical, oral, written, and social communications skills in English (equivalent to ILR 4).
Strong familiarity with CRM and campaigning tools (e.g. Salesforce, Campaign Monitor, ActionKit).
Experience in managing larger cross-team projects, specifically including technical staff.
A self-starter and great teammate who adheres to schedules and timelines while focusing on details and process.
Experience working successfully in a remote capacity with a team that is geographically dispersed.

💡 Responsibilities

Develop engaging fundraising campaigns in line with Mozilla’s mission.
Pitch ideas to engage our global community with the goal of growing our grassroots donor base.
Support the planning and execution of our end-of-year fundraising strategy.
Move one-time and recurring donors up the ladder of engagement, encouraging them to increase their level of support.
Re-engage lapsed donors to ask them to renew their support.
Identify A/B testing priorities and design testing plans across a number of fundraising channels.
Analyze results and engagement metrics to build upon past success and optimize the fundraising program.
Research trends and best practices in the nonprofit sector in order to refine Mozilla’s grassroots fundraising and mobilization efforts.
Write compelling fundraising content to deliver to our community across channels such as email, website, and more.
Work within the Development team and across teams to develop fundraising content that is aligned with our advocacy campaigning efforts.
Convey technical subject matter in conversational and nuanced language – clearly detailing information in a way that is accessible to Mozilla’s supporters.
Develop creative and automated email campaigns for donors to further their engagement with Mozilla and increase their level of giving.
Prepare experiment write-ups to summarize A/B test variations, methodology, hypothesis, results, statistical significance, conclusion, and next steps.
Support non-fundraising initiatives to mobilize Mozilla’s global community.
Collaborate within the Development team and with the Tech Platforms team on projects to deliver a more personalized experience for donors.
Contribute to the email calendaring process and assist with QA of emails.
Find opportunities to refine processes and practices to provide a best-in-class experience for supporters.

Posted 5 days ago

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🔥 Senior Manager, Accounting

Posted 6 days ago

📍 US

💸 127000.0 - 199000.0 USD per year

🔧 Requirements

Minimum 7 years progressively advancing experience.
5+ years of management experience.
Experience with multiple levels of consolidation and intercompany transactions including a strong understanding of foreign currency revaluation and cumulative translation adjustment requirements.
Sound knowledge of US GAAP; knowledge of European accounting rules is a plus.
BA/BS and/or masters degree in Accounting or equivalent work experience.
Highly organized and a clear communicator.
Process oriented and desire to identify and implement continuous improvement

💡 Responsibilities

Lead and review the global monthly close and consolidation process including preparation and/or review of journal entries, reconciliations and month end reporting.
Develop and implement accounting best practices. Lead the initiation to improve the internal control environment and financial quality.
Develop and mentor an accounting team of three, based in Europe, as well as assist in managing the Business Process Outsourcing team based in India.
Collaborate with business partners to improve the efficiency of existing processes and accuracy of financial information at the product level.
Assist in managing relationships with local advisory teams on compliance audits and topics (tax, audit, other reporting).

People ManagementFinancial ManagementMicrosoft ExcelAccountingComplianceBudgetingTeam managementFinancial analysis

Posted 6 days ago

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🔥 Senior Application Engineer

Posted 9 days ago

📍 Canada

🧭 Full-Time

💸 104000.0 - 139000.0 CAD per year

🔍 Software Development

🔧 Requirements

Minimum of three to five (3-5) years working with NetSuite, including experience customizing, business operations, systems development, business systems interaction and integration and hands-on support
Direct experience with supporting and integrating NetSuite with Business Applications
Strong knowledge of application integration technologies and using APIs
Proven skills in SQL, JavaScript and excel formulas
NetSuite Certifications; BS. in Engineering or Computer Science or equivalent experiences
Excellent interpersonal and communication skills
Excellent planning and project management skills; ability to effectively handle priorities to meet requirements and deadlines in a dynamic and fast paced environment, while working on different projects simultaneously

💡 Responsibilities

Plan, review, and revise functional configuration, customizations, automation and enhancements, system maintenance and business process testing, which includes running custom fields, forms, records, workflows, searching and reporting, and user roles to support business requirements
Research and resolve issues, design new workflows
Provide thought leadership in best practices and provide solutions
Maintain knowledge of the latest technology and software for integration to improve the process and user interaction with the systems
Lead new releases, test updates, and effectively roll out new features
Ability to work in a rapidly changing environment
Ability to communicate clearly and concisely; ability to lead discovery interviews to understand business problems and desired outcomes
Ability to work independently with minimal guidance
Act as liaison with Third-Party Vendor Support
Provide internal, ongoing system/technical support to users
Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform

Software DevelopmentSQLBusiness AnalysisJavascriptBusiness OperationsAPI testingRESTful APIs

Posted 9 days ago

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🔥 Senior Staff Data Scientist

Posted 11 days ago

📍 United States

💸 184000.0 - 288000.0 USD per year

🔍 Software Development

🔧 Requirements

10+ years of experience applying these skills in an industry setting.
Well-versed in data platforms and productionalizing insights at scale.
Experience with product analytics platforms (e.g., PostHog, Amplitude) and their implementation.
Experience bridging the gap between data science, data engineering, and business stakeholders.
Experience with extracting data from a variety of sources using SQL or SQL-like tools as well as scripting languages such as Python or R.

💡 Responsibilities

Drive the vision and execution of work, often to address ambiguous issues, that creates impact across organizations.
Generate data-informed insights and communicate these narratives with data to a range of technical and non-technical colleagues to influence decision making and uplevel data fluency across Mozilla
Apply a variety of statistical methods to understand user behaviors and long-term trends. Define, forecast, evaluate, and report on key business metrics.
Build key data sets to empower operational and exploratory analysis.
Advocate for standard methodologies across the organization.
Design and implement instrumentation and data models to improve product and business visibility.

PythonSQLApache AirflowData AnalysisMachine LearningCross-functional Team LeadershipProduct AnalyticsAmazon Web ServicesData engineeringData scienceCommunication SkillsAnalytical SkillsRESTful APIsTeamworkData visualizationStakeholder managementData modelingScripting

Posted 11 days ago

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🔥 Marketing Specialist

Posted 13 days ago

📍 Canada, US

🧭 Full-Time

💸 75000.0 - 85000.0 USD per year

🔍 Marketing

🔧 Requirements

5+ years of professional, post-graduate marketing experience across digital, content, social media, and/or PR.
Proficiency with marketing tools including email platforms, CRMs, content management systems, and social media schedulers.
Strong experience using analytics tools to track performance and optimize campaigns.
Ability to write and edit compelling content for blogs, social media, and email campaigns.
Experience supporting communication and marketing activities for a global customer base.
Strong organizational skills and ability to manage multiple projects at the same time.
A proactive and innovative approach to problem-solving and campaign ideation.
Ability to align marketing initiatives with business objectives and identify opportunities for growth.
Experience working cross-functionally with internal teams and external vendors to execute campaigns.
Comfortable working in a dynamic, small-business environment and taking on diverse marketing responsibilities.
Great communication skills and the ability to work with a multi-disciplinary, geographically distributed team.

💡 Responsibilities

Support the planning and execution of multi-channel marketing campaigns to support brand awareness, user acquisition, and retention.
Create engaging content for blog posts, social media, email campaigns, and web pages.
Manage paid and organic digital campaigns, including SEM, social media advertising, and SEO efforts.
Monitor and analyze campaign performance metrics to inform strategy and improve ROI.
Collaborate with product, community, and design teams to ensure cohesive messaging and brand alignment.
Coordinate logistics for virtual and in-person events, including webinars and trade shows.
Support the development and formatting of newsletters, including Thunderbird Pro and other product communications
Research industry trends, competitive landscape, and customer insights to inform marketing strategies.
Collaborate with external agencies, freelancers, and vendors to execute specialized marketing projects
Identify and implement process improvements to enhance marketing efficiency and effectiveness.

Google AnalyticsContent creationContent managementCommunication SkillsSEORESTful APIsOrganizational skillsWritten communicationMarket ResearchMarketingDigital MarketingCRMA/B testing

Posted 13 days ago

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🔥 Director of Product, Firefox Growth

Posted 16 days ago

📍 Denmark

🧭 Full-Time

💸 1188000.0 - 1584000.0 DKK per year

🔍 Software Development

🔧 Requirements

10+ years of Product Management experience, including impactful leadership roles on major products
5+ years of direct PM management experience
Demonstrated ability to drive the growth of a consumer product, with a focus on increasing engagement, retention, activation, and creating growth loops in product

💡 Responsibilities

Develop and implement comprehensive growth strategies aimed at increasing activation, engagement, and retention across the desktop and mobile browsers
Lead and mentor a team of product managers, fostering a culture of innovation, collaboration, experimentation, and continuous improvement
Drive delivery of the Growth and New Tab product roadmaps

LeadershipData AnalysisPeople ManagementProduct ManagementCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsAgile methodologiesStrategic thinking

Posted 16 days ago

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