Twilio

👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff over 1 year agoMessaging SMS Mobile Apps Enterprise Software Software📈 Public Company

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Twilio is a cloud communications platform that enables developers to integrate various communication methods, such as voice, messaging, and video, into their applications. The company provides APIs to facilitate seamless interactions between businesses and their customers.

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Jobs at this company:

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🔥 Sr. Manager, ABM

Posted 1 day ago

🧭 Full-Time

💸 152500.0 - 224200.0 USD per year

🔧 Requirements

12+ years developing and executing strategic ABM programs (both digital and white glove) that drive business impact, deliver ROI and that are cohesive with and additive to the overall customer experience
Deep understanding of ABM technologies, tactics, metrics and measurements and how they relate to enterprise buying cycles, sales processes and stakeholders
History of developing exceptional relationships with sales, ops, marketing peers and other cross-functional teams
Exceptional communication and presentation skills, both verbal and written, with the ability to establish credibility upwards and cross-functionally to drive collaborative decision making, alignment, expectations and success
Demonstrated experience working with and organizing across key functions to ensure holistic program assembly and alignment to business objectives and campaigns messaging
Hands-on experience owning ABM technologies and partners
Strong campaign and project management skills and ability to use data to guide decision-making and resource allocation
A champion for fostering a culture of trust through feedback, communication, and transparency
Experience managing a high-performing team

💡 Responsibilities

Build the ABM roadmap and manage a team of ABM campaigners focused on one:one and one:few across both prospects and customers
Create a strategy to develop and execute a broad range of data-driven, multi-channel digital and white glove ABM programs and campaigns intended to increase coverage, engagement, and pipeline in target accounts
Own end-to-end ABM campaign and program execution including account selection, content development, performance analysis and reporting on campaign effectiveness and attribution
Partner with Marketing Operations, Sales Ops, and Analytics to use data and insights to aid in account selection, account scoring and program effectiveness
Serve as an advocate for ABM across the organization and communicate the ABM strategy and campaign plans to execs and reps alike, instilling confidence, clarity and enabling the sales team successfully collaborate and execute on this program
Work cross-functionally with internal stakeholders and build strong relationships with our GTM team to keep ABM campaigns on-track and on-time, helping to identify coverage gaps and proposing solutions to ensure effective coordination on target accounts
Analyze program performance, surface insights and provide recommendations for optimizing results, always striving to innovate and test new concepts and creative ideas
Develop scalable, repeatable processes, tactics and plays and when necessary, enable team on new tools and technologies to help achieve desired results
Help define ABM budget needs; manage and work within budget

Posted 1 day ago

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🔥 Director, Business Intelligence & Analytics

Posted 1 day ago

🧭 Full-Time

💸 185500.0 - 271300.0 USD per year

🔍 Software Development

🔧 Requirements

12+ years of experience in data analytics in an enterprise environment.
Proficiency using python (e.g. pandas, numpy) or R for data exploration and analysis, and experience with modern business intelligence and data visualization tools such as Looker, Tableau, and Superset and storage & data management technologies including Snowflake and Athena.
Experience leading, building and managing business intelligence, product or data analytics teams in a remote, preferably global environment.
Experience working with executive and board level reporting. Seamlessly distilling complex data into concepts and insights that achieve the desired business outcomes.

💡 Responsibilities

Defining, establishing, and documenting standards, governance, and data stewardship.
Lead and oversee a team building a robust self-serve data product ecosystem.
Define, implement, and optimize data-driven approaches that measure and drive product performance.
Identify and drive process improvements, automation, development of analytic models and other tools including reports, dashboards, and data visualizations.
Establish requirements for data collection & storage: As well as methods & tooling for analysis -- by analysts as well as by stakeholders on their own
Regularly review target setting, monitoring, analysis and the creation of requirements for the data infrastructure for R&D’s KPIs and product performance metrics.
Leverage insights from our customer behaviors in and out of product to answer complex business questions.
Analyze data to identify growth opportunities around retention, conversion, upsell and cross-sell and other revenue opportunities..
Collaborate with teams and executives to align data projects, presenting insights that influence strategic decisions and foster collaboration across the organization.
Cultivate a culture of data-driven decision-making, empowering teams with effective tools for data exploration and promoting an environment where diverse perspectives are valued
Build and lead a dedicated Business Intelligence team to develop a culture that focuses on customer impact and a customer first mindset by using data to make informed decisions.
Partner with Product Management, Engineering, FinOps, Operations, GTM and Strategy to ensure outcome alignment on critical R&D programs and initiatives.

Posted 1 day ago

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🔥 Oracle Fusion Consultant, I2C & Revenue

Posted 3 days ago

📍 Canada

💸 107000.0 - 134000.0 CAD per year

🔍 Software Development

🔧 Requirements

Strong experience in AR, with additional knowledge of cash management and purchasing processes.
Strong experience with Oracle Fusion.
Proven ability to configure systems and provide actionable suggestions to stakeholders.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and collaboration skills to engage effectively with diverse teams and stakeholders.

💡 Responsibilities

Architect, Design and develop platform/product extensions, as per Oracle SAAS delivery methodology, that meets the additional functionality specified by the Business team.
Conduct design workshops, build proof of concepts, prototype of a working model for the effective design sign-off from the business
Learn the skills required to translate business problems into technical solutions as per Oracle fusion cloud AR and Revenue Cloud Service product roadmap.
Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence Publisher (BIP), etc
Plan, Design, develop, test and deploy Integrations involving systems like Oracle Fusion Cloud AR, Revenue Management Cloud Service, Highradius, Monkey, Salesforce, etc
Develop and deliver cost effective workflows per business requirements - to create journals, invoke SaaS APIs, to upload monthly usage billing, create reports for critical month end processes
Use developer tools and events for performing data loads and amendments
Configure and develop payment integrations to invoke APIs and create payments with external banks, payment platforms.
Manage KLO, upgrades, stories in sprint delivery
Mentor and lead junior consultants in the team to enable them to make project deliverables.
Provide support to the business team with the adoption approach around CPQ, QTC process
Develops and executes system conversion and implementations.

SQLBusiness AnalysisBusiness IntelligenceCloud ComputingETLJavaOracle EBSOracle ERPOracle RDBMSFinancial ManagementAPI testingREST APICI/CDRESTful APIsAccountingComplianceReportingBudgetingData modelingFinanceData analyticsData managementSaaS

Posted 3 days ago

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🔥 Senior Solutions Engineer, Twilio Segment

Posted 4 days ago

🧭 Full-Time

💸 121920.0 - 152400.0 USD per year

🔍 Software Development

🔧 Requirements

You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products.
You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts.
You have experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs
You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising.

💡 Responsibilities

Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value.
Become an expert builder and evangelist of Segment’s products and partner ecosystem.
Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains.
Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment’s role within the customer data ecosystem.
Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design.
Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment’s strategy and vision.

Posted 4 days ago

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🔥 Senior Director of GTM Business Partners

Posted 4 days ago

🧭 Full-Time

💸 203100.0 - 298600.0 USD per year

🔍 Software Development

🔧 Requirements

10+ years of experience in sales operations, sales, strategy consulting; minimum 5+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs)
Demonstrated experience leading and developing a high-performing sales business partner function supporting senior sales leaders
Proven ability to champion a “think like” a sales leader mindset, anticipate sales leaders’ needs and drive execution
Deep knowledge of sales strategy, GTM models, planning and operations for large-scale, growth sales organizations
Exceptional leadership, communication and interpersonal skills with ability to influence and align senior leadership and teams
Customer centric approach with a focus on integrating customer insights and sales know-how into business strategy and execution
Exceptional problem-solving skills, analytical mindset, and ability to navigate ambiguity
Ability to lead through influence, drive change and build cross-functional alignment at all levels of the organization
Strong proficiency in sales planning and operations including sales coverage, segmentation, sales compensation strategy and other functions required to partner successfully with peer Strategic Operations function
Champion a “win as a team” mindset, creating an environment where team members support each other, celebrate successes and have fun while driving results.
Bachelor’s Degree or equivalent years' of experience; graduate degree a plus

💡 Responsibilities

Lead and develop SBPs establishing role clarity & consistency, clear goals and expectations to deliver proactive, strategic impact for GTM success
Build a high-performance culture focused on collaboration, accountability and growth
Instill a “think like a salesperson” approach ensuring your team is aligned and in-tune with the sales leader needs, challenges and opportunities
Serve as the SBP to a multi-billion dollar business delivering the same capabilities expected of your team
Business partner to GTM leaders; challenge the status quo
Shape & execute business strategy to address risks / obstacles / opportunities
Translate strategy into actionable operational plans & execute
Voice of sales in cross-functional initiatives
Execute operational cadences
Manage forecast and pipeline health; drive predictability for month/quarter/year
Provide business performance insights; facilitate decision-making
Produce recurring & ad hoc exec business updates
Engage & deliver on localized planning & ops activities (e.g. headcount, Annual Planning, New Year Readiness, Terr & Quota operationalization) in alignment with Strategic Operations peer function
Drive local implementation & adoption of transformational programs and sales initiatives
Identify, plan and execute according to local needs
Collaborate closely with Strategic Sales Ops peer to ensure SBPs adhere to and execute Strategic Ops define “playbook” on how we run and plan the business
Act as key feedback loop for Sales Operations, ensuring that insights from sales leaders are integrated into our capabilities and broader operational planning
Partner cross-functionally with sales, finance, HR, systems, marketing, product and other teams to align strategies, execution and deliver on business outcomes.

Posted 4 days ago

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🔥 Personalized Support Expert 3

Posted 4 days ago

📍 Colombia

🔧 Requirements

Fluent in English language (both oral and written)
3+ years’ experience in a client-facing technical role, preferably in supporting REST API and ability to understand and troubleshoot issues with cloud solutions.
Experience working with top tier customers.
Supporting customers with service level agreements (SLAs) of 3 hours or less, utilizing a ticket system such as Zendesk.
Excellence in task prioritization and evaluation of situational urgency.
Advanced time management skills and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.

💡 Responsibilities

Use strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates, the Twilio Product and Engineering teams including filing JIRAs to report reproducible bugs.
Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend/holidays (Shifts are subject to change based on evolving team and customer needs).

SQLCloud ComputingAPI testingREST APICommunication SkillsCustomer serviceRESTful APIsTime ManagementTroubleshootingCustomer supportEnglish communication

Posted 4 days ago

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🔥 Personalized Support Engineer 1

Posted 4 days ago

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🔥 Employer Brand and Recruitment Marketing Manager

Posted 4 days ago

📍 Ireland, UK

🔧 Requirements

Minimum 8+ years of relevant professional experience with 6 years of experience specifically in employer brand, recruitment marketing or corporate marketing with focused projects engaging tech talent globally.
Strong project management skills, excellent written and verbal communication, and a solid track record of delivering successful talent marketing campaigns and content.
Ability to work independently, influence and build effective working relationships in a fast paced environment.
Experience developing content for employee blogs, social media channels, and recruiting events.
Experience utilizing digital marketing techniques to attract high-quality candidates
Must be fluent in English (written and verbal).

💡 Responsibilities

Lead and oversee employer brand initiatives and recruitment marketing campaigns, ensuring authentic communication of our employee value proposition and job opportunities.
Partner with HR, workforce planning, and talent acquisition to understand functional hiring plans and challenges and build strategies that align with the team's objectives.
Manage projects effectively by defining clear processes and documentation essential for the team's success and stakeholder management.
Partner with marketing and social media teams to ensure consistent, on-brand marketing communications and visual identity across all platforms.
Leverage data and technology to identify effective methods for managing and measuring performance, driving continuous improvement.
Manage agency and vendor partnerships effectively, ensuring they meet quality standards and deadlines.
Engage employee ambassadors to drive brand awareness and through our advocacy tool, content, and recruiting events.
Develop engaging content for various channels that showcases the company culture, employee stories, and career opportunities such as blogs, digital and print assets, videos, infographics, etc.
Stay updated on industry trends and best practices to keep strategies current and competitive.

Project ManagementData AnalysisHR ManagementGoogle AnalyticsContent creationContent managementCommunication SkillsWritten communicationFluency in EnglishRecruitmentMarketingStakeholder managementDigital Marketing

Posted 4 days ago

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🔥 Performance Marketing Specialist

Posted 6 days ago

📍 UK

🔍 B2B tech

🔧 Requirements

2+ years of experience in digital marketing
Familiarity with Google Ads, LinkedIn and Meta
A data-driven approach with the ability to spot issues and opportunities in campaigns
Ability to work well with others, both in your team and across different regions
A willingness to learn and try new things
Experience building and managing audiences
Understanding of budget management
A desire to learn about Twilio's business and products

💡 Responsibilities

Support the management and optimization of Digital Marketing activity across EMEA
Help collaborate with the EMEA Marketing team and international colleagues
Assist in implementing Paid Social strategies that align with team goals
Work on audience segmentation across different channels
Contribute to creating reports and insights on campaign performance
Learn about Twilio's products and business to help shape campaign strategies
Work with external partners and suppliers

Data AnalysisRESTful APIsMarketingDigital MarketingBudget managementA/B testing

Posted 6 days ago

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🔥 DevRel Engineer

Posted 7 days ago

📍 British Columbia, Ontario, Alberta

💸 107000.0 - 134000.0 CAD per year

🔍 Software Development

🔧 Requirements

3+ years experience in Python development
2+ years writing experience, regardless of form (i.e. technical documentation, tutorials, blogs, creative endeavors, etc.)
Can empathize with the developer that’s learning, including the joy of "It worked!" and the frustration of "Why is my code doing that?"
Loves to write clean code and uses it to clearly and concisely tell a great narrative to readers.
Has the self-motivation to work proactively rather than responding reactively to inbound tasks and Is comfortable working in a remote environment across timezones

💡 Responsibilities

Publish one to three pieces of high quality, relevant, and engaging technical content on Twilio’s developer-focused web properties–the Twilio Blog and Twilio CodeExchange–per month by: Writing original, long form, code-based technical tutorials that meet strategic directives Enabling Python community developers to write their own tutorials Coding samples for common Twilio products and use cases in Python Keeping meticulous records of in-progress and published content and contributors in the team’s Airtable base
Maintain, update, or sunset existing Python-based technical content on the Twilio Blog and Twilio CodeExchange on a weekly cadence
Serve as the resident expert and content owner for the Python programming language by: Staying up-to-date on all language best practices and standards and ensuring all content in your language area adheres to them Researching and learning new technologies, frameworks, and tools within your language area Providing language-related guidance to other members of the Developer Network at large Writing tutorials explaining new language features, advancements, and evolutions Communicating with and overseeing the work of community developers writing for the Twilio blog in your language area

PythonSoftware DevelopmentGitContent creationREST APICommunication SkillsDocumentationWritingScriptingDebugging

Posted 7 days ago

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