Staff Product Manager, Benefits Platform

You have 6+ years building platforms that leverage ML for automated decision-making, preferably in healthcare, insurance, or adjacent risk domains. You understand the complexities of health insurance - from claims processing to benefits determination - and have built systems that improve billing accuracy or clean claims rates. You're comfortable diving deep with engineering and data science teams on complex technical problems and can drive architectural decisions for scalable platforms. You've led initiatives requiring difficult tradeoffs between accuracy, speed, and user experience, and can influence stakeholders across multiple teams. You excel at analyzing complex datasets to identify root causes and drive systematic improvements to platform performance.

Own the benefits determination platform strategy and roadmap to achieve company goals for billing accuracy and collections loss reduction. Build ML-powered systems that interpret complex insurance data and handle thousands of payer-specific edge cases. Drive technical decisions on platform architecture, model deployment, and system scalability with engineering leadership. Collaborate with Engineering and Data Science on developing models that improve benefits interpretation accuracy and confidence scoring. Partner with Insurance Operations and Customer Care to understand manual intervention patterns and automate high-volume workflows.