Technical Writer

Posted 4 days agoViewed

📍 Location: United States, EST

💸 Salary: 60000.0 - 90000.0 USD per year

🔍 Industry: Software Development

🗣️ Languages: English

🪄 Skills: DockerCloud ComputingGitJiraContent managementCommunication SkillsCollaborationProblem SolvingDocumentationWritingCross-functional collaboration

Requirements:

Prior experience in a technical writing, software development, UX writing, or IT administration role.
Clear, concise, and consistent communication skills, particularly in writing.
Experience with, or comfort with learning, industry-standard tools like headless Content Management Systems (CMSs), JIRA, Docker, and GitHub.
Experience working alongside, or within, cloud software development and deployment cycles.
Excellent problem solving skills - you might not know all the answers, but you know how to find and communicate the possible solutions.
A passion for internet security and helping everyone stay secure.

Responsibilities:

Develop product documentation, onboarding guides, technical resources, and more for a wide range of customer and user personas.
Develop a deep understanding of customer needs and requirements by collaborating cross-functionally, being active in the community, and digging into data.
Help to share the future of Bitwarden documentation and the Technical Writing team, whether that's through team culture, enhancing processes, or novel approaches to documentation.
Lead development of a refreshed library of clean, clear, and actionable onboarding material to empower customers around the globe.
Become a Subject-Matter-Expert (SME) for Bitwarden products and services that internal audiences can rely on for information.

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