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Senior Technical Writer

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πŸ’Ž Seniority level: Senior, 5+ years

πŸ“ Location: Worldwide

πŸ’Έ Salary: 135000.0 - 180000.0 USD per year

πŸ” Industry: Blockchain Technology

πŸ—£οΈ Languages: English

⏳ Experience: 5+ years

πŸͺ„ Skills: API testingContent creationContent managementCommunication SkillsRESTful APIsDocumentationWritingJSONTechnical supportCustomer Success

Requirements:
  • Minimum 5 years of experience creating technical documentation for complex, deep technical topics or product suite.
  • Proven experience creating technical documentation, including guides, code examples, and API libraries
  • Proficiency in writing structured content that uses variables and metadata to serve context-sensitive material to unique audiences.
  • Experience supporting product release cycles in a fast-paced, ambiguous environment.
  • Excellent writing and grammatical skills; content is clear, succinct, and logical.
  • Strong organizational skills; ability to manage expectations and maintain focus.
  • Grit; a sustained history of hard work and perseverance.
  • Curiosity; a bias to constantly question, dig deeper, and learn.
  • Customer empathy; an ability to understand the technical and conceptual challenges of users trying to learn a new technology, combined with a passion to empower those individuals with the right documentation and training materials to self-serve and be successful.
Responsibilities:
  • Write, design, and update documentation and sample code.
  • Communicate across and collaborate with the Engineering, Product, Marketing, Developer Relations, Technical Writing, and Partnership teams, taking their input to continuously enhance the documentation experience for our community of developers.
  • Researching documentation best practices among the tech industry and other top blockchains
  • Contributing to documentation tooling and processes to support more efficient, scalable, and collaborative documentation development.
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