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Technical Writer

Posted 19 days agoViewed

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💎 Seniority level: Middle, 3 years

📍 Location: United States

🔍 Industry: Health tech

🏢 Company: Solera Health👥 101-250💰 Series D about 3 years agoHospitalInformation TechnologyHealth Care

🗣️ Languages: English

⏳ Experience: 3 years

🪄 Skills: API testingContent creationContent managementCommunication SkillsAnalytical SkillsCollaborationRESTful APIsAttention to detailDocumentationAdaptabilityProblem-solving skillsWritingJSONStrong communication skillsEditingEnglish communication

Requirements:
  • Exceptional writing, editing, and verbal communication skills.
  • Proven experience writing developer documentation (APIs, SDKs) and user-facing manuals.
  • Strong grasp of technology concepts, especially in cloud-based software and healthcare IT.
  • Ability to understand and explain complex technical concepts in a clear and concise manner.
  • Familiarity with content management systems and version control.
  • Strong attention to detail, and ability to work independently and manage multiple priorities in a fast-paced environment.
  • Bachelor’s degree in Technical Writing, English, Communications, or a related field.
  • Minimum of 3 years of experience in technical writing, preferably in health tech, SaaS, or enterprise software.
  • Knowledge of industry standards and best practices for technical documentation.
Responsibilities:
  • Create and maintain documentation for internal and external audiences, including APIs, SDKs, product manuals, onboarding guides, FAQs, and troubleshooting guides.
  • Translate complex product and technical details into clear, accessible language for healthcare professionals and developers.
  • Collaborate closely with engineers, clinicians, product managers, and support teams to gather information and ensure accuracy.
  • Develop content strategies to improve documentation structure, discoverability, and usability.
  • Own the documentation process for product releases, including release notes and changelogs.
  • Implement and maintain content standards and style guides.
  • Manage the documentation publishing process via developer platforms or CMS tools.
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