Bitwarden

👥 101-250💰 $100,000,000 Series B over 2 years agoPrivacy Cyber Security Enterprise Software Identity Management Software💼 Private Company

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Bitwarden is a cybersecurity company specializing in password management solutions that help individuals and organizations secure their sensitive information. With a focus on sustainability and user-friendly features, Bitwarden aims to enhance digital security through its innovative technologies.

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Jobs at this company:

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🔥 Competitive Intelligence Lead

Posted 4 days ago

📍 United States

🔍 Security

🔧 Requirements

4+ years experience in product management, solutions engineering, customer success management, or product marketing
Experience in enterprise SaaS a strong plus
Experience in enterprise onboarding a strong plus
Knowledge of the Identity & Access Management (IAM) space a strong plus
Knowledge of the security space a strong plus
Ability to empathize with the day-in-the-life of a seller
Ability to empathize with the needs of customers as well as high emotional intelligence to build positive working relationships with internal teams in a distributed working environment
Excellent written and verbal communication skills
A growth mindset and a desire to learn from others
Excitement and enthusiasm for open source and for better internet security

💡 Responsibilities

Uncover competitive insights via product deep-dives and report that to cross-functional leadership group
Lead the competitive intelligence program at Bitwarden by providing fact-based intelligence and insight that supports Bitwarden advantages and differentiation
Develop channels to clearly and effectively deliver information,including comparison grids, competitive profiles/snapshots, for use by sales, marketing, and executive leadership
In partnership with Marketing, develop customer-facing content for use by the sales team and to be published externally on the website, including slide decks, whitepapers, videos, and newsletters
Continually iterate on sales messaging in partnership with the sales team
Be able to assist our sales teams with in-deal support

Data AnalysisProduct ManagementSalesforceContent creationCommunication SkillsRESTful APIsWritten communicationVerbal communicationCross-functional collaborationSales experienceMarket ResearchData visualizationMarketingStakeholder managementCustomer SuccessSaaS

Posted 4 days ago

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🔥 Accounts Receivable Specialist

Posted 5 days ago

💸 55000.0 - 70000.0 USD per year

🔍 Software Development

🔧 Requirements

A passion for helping Bitwarden users
A strong sense of empathy and the ability to advocate for others
Experience with customer service and communicating billing issues with customers and other internal departments
Understanding the sensitivity of working with confidential, billing, and accounting information
Superb organization, attention to detail, and time management skills
Excellent written and verbal communication skills
Creative problem-solving skills, good judgment, logic, and ability to learn new things quickly
Strong work ethic
Experience multitasking in a cross-functional, fast-paced environment
Working knowledge of Google G Suite and/or Microsoft Office applications
Experience with cloud and/or web-based applications is a plus
Experience working with Stripe is a plus
Experience in retail or other fast-paced customer facing environments is a plus

💡 Responsibilities

Manage receivables, reach out to customers with open invoices, collect payments, and update accounts to reflect changes.
Coordinate with resellers and in-scope customers for any needed quoting, supplier updates, PO issuance, or internal approvals that may be necessary to enable invoices to be paid in advance of automatic Organization disablement for non-payment.
Prepare consolidated account statements for resellers and MSPs.
Accurately identify and resolve any billing and account errors or issues
Assist with other accounting duties and participate in departmental projects to meet business needs

Posted 5 days ago

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🔥 Engineering Manager (Vault)

Posted 19 days ago

📍 United States

🧭 Full-Time

💸 170000.0 - 200000.0 USD per year

🔍 Security

🔧 Requirements

Experience working in some or all of our stack (.NET Core, C#, TypeScript/JavaScript, HTML, Docker, Azure, SQL Server or similar RDBMS)
Proficiency using source control such as Git, SVN, Subversion, TFS, etc.
Excitement and enthusiasm for helping customers solve security and password challenges
Zeal for learning and desire to develop yours, your peers’, and your team’s skills

💡 Responsibilities

Hire and develop our team of cross-functional Software Engineers
Set and report on measurable goals and objectives for the team
Set weekly or daily priorities for the development team and individual team members
Own the development process, procedures and decision support for product development and delivery
Evaluate, recommend, and implement development tools to help facilitate team success
Provide a point of technical escalation and knowledge to help facilitate and drive the resolution of issues and technical or administrative hurdles the team may encounter
Facilitate and encourage collaboration through team meetings or other communication channels as necessary, as well as conduct team-building activities
Report on team progress, status, and roadblocks to management from the development lens
Advocate for and on behalf of the development team and the construction and delivery of Bitwarden’s product, process, and organization
Conduct one-on-one meetings with direct reports to work on issues, provide and receive feedback, and discuss individual professional development goals and opportunities
Perform annual or semi-annual performance reviews when required
Participate in code reviews, learning, and spreading technical knowledge
Actively participate in backlog grooming, planning, and delivery activities
Become an expert and authority on the Vault area of the Bitwarden Password Manager, including: backend infrastructure, APIs, database, web app, browser extensions, desktop apps, and more

Backend DevelopmentDockerLeadershipProject ManagementSoftware DevelopmentSQLAgileGitHTMLJavascriptPeople ManagementTypeScriptC#Cross-functional Team LeadershipAlgorithmsAPI testingAzureData Structures.NET coreRDBMSREST APICommunication SkillsAnalytical SkillsCollaborationCI/CDProblem SolvingMentoringInterpersonal skillsExcellent communication skillsAdaptabilityTeam managementStakeholder managementSoftware Engineering

Posted 19 days ago

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🔥 Engineering Manager (Mobile)

Posted 19 days ago

📍 United States

🧭 Full-Time

💸 170000.0 - 200000.0 USD per year

🔍 Software Development

🔧 Requirements

Experience managing mobile development teams
Experience working in Kotlin and/or Swift
Proficiency using source control such as Git, SVN, Subversion, TFS, etc.
Excitement and enthusiasm for helping customers solve security and password challenges
Zeal for learning and desire to develop yours, your peers’, and your team’s skills

💡 Responsibilities

Hire and develop our team of mobile Software Engineers
Set and report on measurable goals and objectives for the team
Set weekly or daily priorities for the development team and individual team members
With feedback from the team, leadership and external stakeholders, own the development process, procedures and decision support for product development and delivery
Evaluate, recommend, and implement development tools to help facilitate team success
Provide a point of technical escalation and knowledge to help facilitate and drive the resolution of issues and technical or administrative hurdles the team may encounter
Facilitate and encourage collaboration through team meetings or other communication channels as necessary, as well as conduct team-building activities
Report on team progress, status and roadblocks to management from the development lens
Advocate for and on behalf of the development team and the construction and delivery of Bitwarden’s product, process and organization
Own the mobile app release process, from creating release branches to coordinating build validation, creating GitHub releases, and proactively resolving critical deployment blockers to ensure consistent, high-quality releases across iOS and Android platforms
Conduct one-on-one meetings with direct reports to work on issues, provide and receive feedback and discuss individual professional development goals and opportunities
Perform annual or semi-annual performance reviews when required
Participate in code reviews, learning and spreading technical knowledge
Actively participate in backlog grooming, planning and delivery activities

LeadershipProject ManagementSoftware DevelopmentAgileAndroidGitiOS DevelopmentKotlinPeople ManagementSCRUMSwiftCross-functional Team LeadershipMobile testingRelease ManagementCommunication SkillsAnalytical SkillsCI/CDProblem SolvingRESTful APIsMentoringExcellent communication skillsTeamworkSoftware Engineering

Posted 19 days ago

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🔥 Billing Specialist

Posted about 2 months ago

📍 United States

💸 60000.0 - 80000.0 USD per year

🔍 Identity security

🔧 Requirements

A passion for helping Bitwarden users.
Strong empathy and ability to advocate for others.
Experience in customer service and billing communication.
Understanding of confidential, billing, and accounting information.
Superb organization, attention to detail, and time management skills.
Excellent written and verbal communication skills.
Creative problem-solving skills and good judgment.
Experience multitasking in a fast-paced environment.
Working knowledge of Google G Suite and/or Microsoft Office.
Experience with cloud or web-based applications.
Experience working with Stripe is a plus.
Experience in retail or fast-paced customer facing environments is a plus.

💡 Responsibilities

Manage customer accounts and generate invoices.
Collect payments and update accounts to reflect changes.
Answer customer questions regarding billing and account status.
Identify and resolve billing errors or issues accurately.
Review Purchase Orders for accuracy and adherence to guidelines.
Generate new order and renewal invoices ensuring correct calculations.
Setup and maintain customer accounts in the billing system.
Assist with accounting duties and participate in departmental projects.

Customer serviceMicrosoft OfficeAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationEmpathy

Posted about 2 months ago

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🔥 Head of Global Accounts

Posted 2 months ago

📍 U.S.

🧭 Full-Time

🔍 Identity security

🔧 Requirements

Experience in managing customer accounts and driving engagement.
Ability to analyze customer data and develop account health scorecards.
Strong collaboration skills to work with service delivery, support, product, and sales teams.

💡 Responsibilities

Build and lead a team of Customer Engagement Managers to improve client satisfaction and drive revenue retention.
Develop Account Business Plans to foster growth and reduce customer churn.
Provide regular reports on customer health and success trends to the executive team.
Create onboarding procedures to ensure effective product adoption.
Collaborate with various internal teams to enhance customer experience and pursue growth opportunities.

LeadershipData AnalysisStrategic ManagementAccount ManagementReportingCross-functional collaborationStakeholder managementCRMCustomer Success

Posted 2 months ago

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