- Function as a Subject-Matter Expert (SME) for Bitwarden and our suite of services.
- Expand skills in all Bitwarden applications and services in order to guide, train, and clearly describe the features and functionality to users and/or customers.
- Work with customers to solve issues and/or look ahead to identify solutions to situations they may face in the future.
- Provide superb customer support.
- Assist with billing and account management.
- Collaborate with Sales, Marketing, Development, and Product associates.
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