Cresta empowers contact centers with AI-powered solutions that transform customer conversations into competitive advantages. We build a platform combining human intelligence and AI to deliver real-time coaching, automate processes, and unlock valuable customer insights. Our market-leading technology helps companies in diverse sectors—from finance to telecommunications—improve agent performance and enhance customer experiences. We leverage a robust tech stack including Amazon Web Services, Cloudflare CDN, and Google Apps for Business, fostering a collaborative and innovative engineering culture that prioritizes high-quality, scalable solutions. Cresta is a remote-first company with a global presence, offering flexible work arrangements and a variety of benefits. Backed by top-tier investors such as Andreessen Horowitz and Sequoia Capital, Cresta is rapidly expanding and revolutionizing the contact center industry. Recognized by Forbes and Bain Consulting as a top private AI company, we're committed to building a best-in-class product and workplace. Our engineers build and maintain a sophisticated platform using technologies such as React, Angular, Python, Go, Elasticsearch, Kubernetes, and various cloud services. We prioritize robust API design (gRPC, REST), high-performance database systems (PostgreSQL, ClickHouse), and the latest advancements in Large Language Models (LLMs) and Generative AI. We encourage collaboration, continuous improvement, and a focus on delivering exceptional user experiences. We value a culture of ownership and autonomy, empowering engineers to make meaningful contributions to the future of work. At Cresta, we value innovation, collaboration, and a commitment to excellence. We offer a supportive and inclusive environment where every team member has the opportunity to learn, grow, and make a significant impact. Our team is composed of talented and passionate individuals who share our vision of transforming the contact center industry. Our remote-first culture allows us to attract top talent from across the globe, fostering a diverse and inclusive environment. Cresta's rapid growth reflects our market leadership and significant investor confidence. With recent Series D funding, we're strategically expanding our product offerings and global reach. We are constantly pushing the boundaries of AI in the contact center space and invite you to be a part of this innovative journey.