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🔥 Technical Support Engineering Manager - Americas

Posted about 1 hour ago

📍 North to South America

🧭 Full-Time

🔍 Software Development

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 12 months agoManagement Information Systems Human Resources Recruiting Software

🔧 Requirements

Proven experience managing or mentoring a Technical Support Team in a B2B SaaS environment.
Deep knowledge of software integrations, APIs, and backend debugging practices.
Experience guiding cross-functional collaboration between Support and Engineering.
Familiarity with ATS/HRIS platforms or other enterprise systems is a plus.
Ability to zoom out and identify scalable processes for handling complex technical work.
Strong judgment in prioritizing bugs, customer needs, and internal enablement work.
Comfort operating in ambiguity and creating structure where none exists.
Passionate about improving the customer experience through well-designed, technically sound solutions.
Comfortable representing customer needs in Engineering discussions and advocating for supportability.
Able to hold a high bar for quality while still moving quickly and iterating.

💡 Responsibilities

Lead and develop a team of Support Engineers and Product Experts focused on technical depth, problem-solving, and customer impact.
Coach team members on debugging techniques, systems thinking, and how to balance precision with efficiency.
Foster a collaborative environment where knowledge-sharing and experimentation are encouraged.
Help define the career path and responsibilities of Support Engineers and Product Experts at Ashby.
Build scalable, repeatable processes for diagnosing and resolving complex issues related to integrations, APIs, analytics, and product performance.
Set standards for how the team escalates to Engineering, triages bugs, identifies patterns, and partners on long-term solutions.
Create internal tools and workflows that help the team operate with efficiency and consistency.
Stay close to the technical work by jumping into issues, exploring logs, or conducting hands-on testing when needed to support the team.
Collaborate closely with Engineering to shape how technical escalations are managed and how customer insights are tracked and actioned.
Work with Product to provide feedback loops from Support to improve usability and prevent repeat issues.
Serve as an advocate for customers in technical conversations and help Engineering teams understand the support impact of product decisions.
Partner with our Support Leadership Team to Identify and address gaps in our current tooling, workflows, and diagnostics capabilities.
Use data from escalations and customer feedback to recommend changes that improve team effectiveness and customer outcomes.
Partner with Support leadership to evolve how we measure success in high-complexity support scenarios.
Help scale Support Engineering as a function by documenting approaches, onboarding new team members, and contributing to internal tooling.

Backend Development Leadership SQL Data Analysis Cross-functional Team Leadership API testing Communication Skills Problem Solving Customer service Agile methodologies RESTful APIs Mentoring Written communication Adaptability Problem-solving skills Verbal communication Active listening Strong communication skills Cross-functional collaboration Team management Process improvement Technical support Software Engineering Debugging Customer support Customer Success SaaS

Posted about 1 hour ago

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🔥 Outside Sales Representative - Lubbock, TX

Posted about 2 hours ago

📍 United States

🔍 Fintech

🏢 Company: ext👥 10-100 Internet Information Technology Software

🔧 Requirements

2+ years of experience in a quota-driven, self-sourcing sales environment, particularly with small to medium-sized clients.
2+ years of experience cold calling & prospecting
2+ years of experience with independently generating leads

💡 Responsibilities

Proactively engage with business owners leveraging our wide array of non-bank partnerships, initiating face to face conversations to identify their needs and offer tailored solutions.
Build and nurture relationships by scheduling in-person appointments at client’s restaurants/business to demonstrate the value of clover solutions for streamlining operations and boosting revenue.
Drive sales growth by levering deep product knowledge to educate potential customers on POS systems and online ordering platforms, converting leads into loyal clients through personalized consultative selling strategies.
Install Clover systems at Client locations and provide hands on training to ensure smooth integration and optimal use.
Exemplify Fiserv core values by upholding the highest ethical standards and fostering genuine connections with clients and colleagues alike.

Salesforce Communication Skills Customer service Negotiation Presentation skills Written communication Interpersonal skills Excellent communication skills Relationship building Account Management Verbal communication Sales experience Lead Generation CRM Customer Success

Posted about 2 hours ago

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🔥 Tax Associate - Work from Home

Posted about 2 hours ago

📍 United States

🔧 Requirements

2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software
Possess or be able to obtain any related State licenses, certificates, permits, or bonds and an active Preparer Tax Identification Number (PTIN)
Must have (or be willing to obtain) internet connection that meets Intuit Security criteria
Must be available to work a minimum of 20 hours per week, spread across three or more days

💡 Responsibilities

Help customers complete their taxes using Intuit TurboTax products
Provide tax advice
Provide full service return preparation
Provide tax calculations
Manage product/software inquiries
Maintain sensitive customer information
Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer
Use video communication software to interact with customers
Document interactions to maintain accurate records
Interact with customers and team members in a professional manner while adhering to and promoting Intuit’s operating values

Microsoft Excel Customer service Accounting Attention to detail Organizational skills Written communication Compliance Excellent communication skills Adaptability MS Office Verbal communication Active listening Data entry Financial analysis Customer support Bookkeeping

Posted about 2 hours ago

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🔥 Lead Advocate

Posted about 2 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Solace

🔧 Requirements

Bachelor's degree required
Active licensure in good standing in chosen health profession (RN, LCSW, etc.) required
Minimum 3 years of working in care management, care coordination or a related field.
Prior experience working as an advocate at Solace is strongly preferred
Comfortable leading virtual training sessions and bringing positive energy to group interactions
Strong organizational skills, verbal communication, and written communication
Flexibility, as the needs of a growing organization will evolve
Excitement at the prospect of working in a fast moving, high growth, tech-forward startup environment, taking complete ownership of the work you do

💡 Responsibilities

Translate your experience as an advocate to inform improvements to the advocate and patient experience
Lead onboarding sessions for advocates, set Solace’s tone, and provide an excellent initial experience for advocates
Act as a primary touchpoint for questions from advocates about how to solve patients’ problems
Partner closely with advocate operations managers to carry out operational processes to improve the advocate service
Develop clinical content and protocols to ensure advocates feel supported in the work they do and that patients are able to access the resources they need
Ensure that Solace’s protocols are being followed by the advocate team

Leadership Project Management HR Management Cross-functional Team Leadership Communication Skills Analytical Skills Problem Solving Customer service Mentoring Organizational skills Written communication Verbal communication Training Active listening Client relationship management Team management

Posted about 2 hours ago

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🔥 Administrative Business Partner II (Legal & Compliance)

Posted about 3 hours ago

📍 United States

💸 80710.0 - 166168.0 USD per year

🔧 Requirements

6+ years of experience, ideally supporting a VP-level executive.
Proficiency in gSuite, Slack, Workday, Expensify, MS Office Suite.
Excellent written, verbal, and interpersonal skills.
Strong organizational and planning skills with an ability to multitask and prioritize effectively in a fast-paced environment.
A proactive and problem-solving mindset with a strong sense of ownership.
Collaborative attitude and willingness to assist where needed to ensure the success of team and organization.
Data-driven and analytical thinker who can move quickly and make confident, independent decisions.
Ability to navigate ambiguity and take initiative with minimal oversight.
Experience managing tight deadlines and adapting to change.
Exceptional attention to detail, decision quality, professionalism, discretion, and judgment.
Bachelor’s degree in a relevant field such as Communications, Business, HR or equivalent experience.

💡 Responsibilities

Be a thought partner to the leaders by offering insights into their teams and actively seeking solutions to challenges.
Manage complex calendaring with minimal direction; prioritize and make calendaring decisions based on business need using independent judgment.
Take charge of the leader's employee morale, recognition and travel budgets and coordinate events, including budget management, vendor selection, event planning, and end-to-end operations for both virtual and in-person events.
Ensure all org communications channels are up to date.
Manage VP executive's operational projects, initiatives, and workstreams. Creates presentations, cascades information, attends meetings, tracks project progress and action items, and resolves bottlenecks. Identifies and drives process improvements to enhance effectiveness. Assesses and optimizes systems and processes to enhance organization-wide effectiveness.
Draft and coordinate communications such as emails to the organization, including updates, newsletters, and talking points.
Lead the coordination and execution of OKR and planning cycles — keeping the process smooth, timely, and aligned with company goals.
Anticipate needs, solve problems proactively, and constantly look for ways to maximize efficiency and impact.
Support executive meeting preparation, including agendas, organizing content, tracking and action items and driving accountability.
Handle confidential information with discretion and maintain a high level of professionalism.
Book complex travel arrangements and complete expense reports.
Coordinate onboarding plan for executive's new hires and schedule training and meet & greets.
Create, process and reconcile purchase orders and expense reports for the executives/senior leader and work with accounting to address any discrepancies. Own relationships with vendors to manage renewals and invoices.
Provide in-person support for events and meetings, as necessary.
Assist with special projects and provide ad-hoc support as needed.

Project Coordination HR Management Administrative Management Communication Skills Microsoft Excel Microsoft Office Attention to detail Organizational skills Time Management Written communication Multitasking Compliance Interpersonal skills Adaptability Relationship building Problem-solving skills Verbal communication Budgeting Finance Budget management PowerPoint

Posted about 3 hours ago

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🔥 Louisiana Licensed Physician Reviewer - Orthopedic Surgery-Spine

Posted about 3 hours ago

📍 United States

🧭 Contract

🏢 Company: Dane Street, LLC

🔧 Requirements

Current, unrestricted Louisiana Medical License
Board Certified

💡 Responsibilities

Review medical necessity of treatment requests
Review medical necessity of previously denied services

Communication Skills Analytical Skills Attention to detail Time Management Written communication Compliance Interpersonal skills Problem-solving skills Critical thinking Verbal communication Active listening

Posted about 3 hours ago

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🔥 858 - SDR-Appointment setter

Posted about 3 hours ago

📍 Latin America

🧭 Contract

💸 1300.0 - 1500.0 USD per month

🏢 Company: GoFasti👥 10-50

🔧 Requirements

3+ years of experience in SDR or lead generation roles.
Strong familiarity with HubSpot and Apollo.
Excellent communication and adaptability across U.S. regions/personas.
Comfortable using scripts while personalizing outreach.
Self-motivated, organized, and proactive in a remote setting.
Experience in U.S. tech sales or software-related industries is a plus.
Experience with SEO, digital marketing, or sales department setup is a plus.

💡 Responsibilities

Identify, validate, and obtain prospect contact information.
Conduct cold calls, follow-ups, and post-event outreach (e.g., trade shows).
Schedule meetings for the sales team using HubSpot and Apollo.
Execute outbound campaigns and multichannel outreach (phone, LinkedIn, text).
Maintain accurate lead records in HubSpot.
Collaborate on outreach scripts and adjust messaging for target personas.
Communicate technical value simply to both IT and non-IT stakeholders.

Salesforce Communication Skills Customer service SEO RESTful APIs Attention to detail Organizational skills Written communication Multitasking Excellent communication skills Adaptability Relationship building Problem-solving skills Fluency in English Verbal communication Active listening Client relationship management Sales experience Lead Generation Digital Marketing CRM Scripting

Posted about 3 hours ago

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🔥 Client Success Specialist

Posted about 4 hours ago

📍 Egypt

🧭 Contract

🔍 Healthtech

🏢 Company: ProjectGrowth

🔧 Requirements

2+ years experience in a client-facing role such as Customer Support, Onboarding, Client Success, or Account Management.
Excellent verbal and written communication skills—clear, friendly, and professional.
Strong organizational and time-management skills with the ability to manage multiple priorities effectively.

💡 Responsibilities

Serve as the first point of contact for clients via email, phone, and video calls.
Guide new clients through the onboarding process, ensuring a smooth and positive initial experience.
Respond promptly to client inquiries, resolve issues, and provide best practice guidance.

Communication Skills Microsoft Excel Organizational skills Time Management Written communication Problem-solving skills Account Management Verbal communication Client relationship management Relationship management Sales experience CRM Customer support

Posted about 4 hours ago

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🔥 Sr. Program Director - Operations, Federal Aviation

Posted about 4 hours ago

📍 United States

💸 167400.0 - 314500.0 USD per year

🔍 Federal Aviation

🔧 Requirements

BS degree in Engineering, Construction Management or Business (or equivalent)
15+ years of experience of broad and diversified experience in consulting, program management, and/or in operating roles in a business operations capacity in the Federal Aviation market, with specific recent experience and knowledge FAA, USACE, DoD, and other federal Agencies.
Successful Track Record of delivering services and programs via multiple contract types and procurements
Deep relationships with industry and associations across the Aviation sector
US Person required.

💡 Responsibilities

Keep abreast of overall business trends and define and execute long-term business and marketing strategies.
Work in coordination and collaboration with the sector revenue leaders on all essential activities including capture, procurement, margin expansion communication, compliance, and remediation.
Become a trusted dependable partner for sector program directorates and functional department (HR, Legal, Communications, IT, etc) and cross-markets.
Development of campaign(s) to better position Parsons in the market.
Leverage expertise in the federal contracting and federal polices to forecast future business opportunities, as well as define and develop related investment strategies.
Support on-going tactical efforts to pursue FAA related business efforts.
Support capture efforts, ensuring ‘execution minded’ proposals.
Work collaboratively with the existing FAA programs.
Collaborate with Supply Chain to identify and cultivate partners that will provide value to the company position for both market and individual benefit, as well as setting up strong supplier competitions
Provides leadership and guidance to the directorate level staff and BD and capture staff where applicable.
Oversee the development of pricing structures, as well as other contract terms and conditions as part of the capture process.
Negotiates contracts, including non-disclosure, teaming, technology, and sharing agreements with clients and partners in partnership with Contracts.
Keep abreast of national/international political and economic conditions that could affect our strategies and market development efforts.
Work in coordination and collaboration with both internal and external messaging and marketing to ensure that communication keeps up with the pace of innovation.
Drive program planning, business/financial planning, change management, measure results, and maintain alignment with business unit expectations.
Work with financial counterparts to develop Estimates at Completion and tracks financial and schedule performance on programs.
Establishes a management cadence for the organization that ensures performance to the financial, schedule, quality and safety goals of the company and customer.
Supports Program Reviews with targeted program engagement to enhance performance, quarterly financial deep dives of the portfolio, capture opportunity reviews and other executive reviews.
Participates in special projects and performs other duties as assigned.
Performs other responsibilities associated with this position as may be appropriate.

Leadership Project Management Business Development Data Analysis Cross-functional Team Leadership Operations Management Strategy Financial Management Strategic Management Communication Skills Analytical Skills Microsoft Excel Customer service Agile methodologies Mentoring Attention to detail Organizational skills Presentation skills Time Management Written communication Compliance Excellent communication skills Problem-solving skills MS Office Negotiation skills Verbal communication Relationship management Sales experience Market Research Risk Management Data visualization Team management Stakeholder management Data analytics Change Management Customer Success Budget management

Posted about 4 hours ago

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