Client Success Specialist

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💎 Seniority level: Junior, 2+ years

📍 Location: Egypt, EST

🔍 Industry: Healthtech

🏢 Company: ProjectGrowth

🗣️ Languages: English

⏳ Experience: 2+ years

🪄 Skills: Communication SkillsMicrosoft ExcelOrganizational skillsTime ManagementWritten communicationProblem-solving skillsAccount ManagementVerbal communicationClient relationship managementRelationship managementSales experienceCRMCustomer support

Requirements:

2+ years experience in a client-facing role such as Customer Support, Onboarding, Client Success, or Account Management.
Excellent verbal and written communication skills—clear, friendly, and professional.
Strong organizational and time-management skills with the ability to manage multiple priorities effectively.

Responsibilities:

Serve as the first point of contact for clients via email, phone, and video calls.
Guide new clients through the onboarding process, ensuring a smooth and positive initial experience.
Respond promptly to client inquiries, resolve issues, and provide best practice guidance.

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