Solace

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👥 501-1000💰 $120,000,000 Series C about 3 years ago🫂 Last layoff 10 months agoCMSWeb HostingWeb Design
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📍 United States

đź§­ Full-Time

🔍 Healthcare

  • Bachelor's degree required; MBA, MPH, or related advanced degree preferred
  • Minimum 5 years experience in a relevant operational role; prior startup experience strongly preferred
  • Comfort with developing a data framework to monitor the achievement of goals and tracking of KPIs
  • Proven ability to develop and implement scalable, people-centered processes and systems
  • Experience collaborating with product, engineering, and clinical teams to enhance service delivery
  • Strong project management and process improvement skills
  • Own the full operational lifecycle of Solace advocates from onboarding to off-boarding
  • Design and continuously improve onboarding programs, tools, and resources to ensure advocates are well-prepared from day one
  • Develop and lead systems that drive ongoing engagement, performance, and advocate satisfaction
  • Partner closely with clinical leadership to ensure non-clinical operations reinforce Solace’s high standard of care
  • Work with Product and Data teams to ensure workflows, tooling, and reporting are seamless, scalable, and integrated
  • Establish and manage frameworks for feedback, QA, and continuous improvement across the advocate journey
  • Implement structured, policy-driven off-boarding processes that support both advocate experience and organizational needs
  • Help define what excellent advocate success looks like and build the infrastructure to deliver it at scale

Project ManagementData AnalysisPeople ManagementHR ManagementCross-functional Team LeadershipOperations ManagementBusiness OperationsAgile methodologiesTrainingStakeholder managementProcess improvement

Posted 10 days ago
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📍 United States

đź§­ Full-Time

🔍 Healthcare

  • 2–6 years of experience as a Product Manager, Technical Product Manager, or in a highly technical role with strong product ownership—ideally at a fast-paced startup.
  • Comfort working with data and querying large datasets to uncover insights and support product decisions.
  • Strong analytical and systems-thinking skills—you enjoy breaking down messy problems and building scalable solutions.
  • Obsessive attention to detail—you catch what others miss and always seek to understand “how” and “why.”
  • Pride in ensuring that critical systems remain stable, even in high-velocity environments.
  • Ambition and drive to do your best work—you take ownership, seek growth, and push for excellence.
  • A user- and business-minded approach—you balance user needs with company goals.
  • Excellent communication skills and the ability to translate between technical and non-technical stakeholders.
  • Own and manage technical product initiatives from ideation through execution, ensuring each project drives meaningful business outcomes.
  • Analyze data, validate hypotheses, understand user behavior, and define success metrics using tools such as SQL and dashboards.
  • Develop a deep understanding of Solace’s user funnel and internal systems, and identify opportunities for optimization and automation.
  • Translate complex operational and data requirements into clear product specs and technical requirements for engineering.
  • Prioritize ruthlessly and align stakeholders across engineering, operations, and growth to ship features quickly and effectively.
  • Monitor the performance of released features and iterate based on data and user feedback.
  • Maintain clear documentation and communication across teams to ensure alignment and accountability.

SQLData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipProduct AnalyticsCommunication SkillsAnalytical SkillsAgile methodologiesRESTful APIsAttention to detailExcellent communication skillsData visualizationStrategic thinkingData modeling

Posted 11 days ago
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📍 United States

đź§­ Full-Time

🔍 Healthcare

  • 3+ years of full-cycle recruiting experience (Registered Nurse, Healthcare or Clinical Domains preferred but not required).
  • Proven ability to thrive in fast-paced, ambiguous, early-stage environments.
  • Exceptional sourcing, reviewing, interviewing, and closing skills with results to show for it.
  • Experience with Ashby or any similar modern ATS platforms.
  • Own RN recruiting from end to end.
  • Act as a full-cycle operator, not a task-taker.
  • Review, Screen, and Close top-tier nurse candidates.
  • Protect and scale the Solace culture by treating every hiring decision as a culture-defining act.
  • Uphold clarity, urgency, and excellence at every step of the recruiting lifecycle.

HR ManagementCommunication SkillsRecruitment

Posted 30 days ago
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🔥 Engineering Manager
Posted about 2 months ago

📍 United States

đź§­ Full-Time

🔍 Healthcare

  • Experience working in a start-up environment.
  • 6+ years of relevant experience in full-stack development, with at least 1+ years in a leadership role.
  • Proven expertise in React, TypeScript, and Node.js.
  • Deep understanding of system design, scalable architectures, and backend development best practices.
  • A track record of building and shipping consumer-facing products with a high degree of ownership.
  • Strong ability to mentor engineers, fostering both technical and career growth.
  • Excellent communication skills to influence product direction and drive collaboration.
  • Extreme bias toward action and execution—you thrive in an environment where you can ship fast and iterate.
  • Own the end-to-end development of new product features, from database models to UI components.
  • Set technical direction and architect scalable, high-quality solutions.
  • Be an active hands-on contributor, writing production-ready code daily while ensuring code quality and best practices.
  • Collaborate cross-functionally with product, design, and other stakeholders to drive impactful initiatives.
  • Identify, hire, and mentor top engineering talent as we scale the team.
  • Establish engineering best practices, streamline workflows, and maintain the health of our systems and codebase.
  • Lead by example, fostering a culture of execution, ownership, and continuous improvement.
  • Drive large releases to production on a continuous deployment cadence.

Backend DevelopmentLeadershipNode.jsPostgreSQLFull Stack DevelopmentTypeScriptNest.jsNext.jsReactMentoring

Posted about 2 months ago
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🔥 Staff Software Engineer
Posted about 2 months ago

📍 United States

đź§­ Full-Time

🔍 Healthcare

  • 7+ years of full-stack engineering experience, with deep expertise in both frontend and backend technologies.
  • Mastery of React, TypeScript, and Node.js, with a proven track record of shipping production-grade applications.
  • A strong background in scalable system design, API development, and database architecture.
  • Experience working in fast-paced startup environments where you’ve built and shipped products from scratch.
  • Ability to set technical direction and mentor engineers, helping them grow in their craft.
  • Strong problem-solving skills and an ability to tackle complex technical challenges with pragmatic solutions.
  • An extreme bias toward action and execution—you move fast, iterate quickly, and get things done.
  • Own the end-to-end development of key product features, from database models to UI components.
  • Serve as a technical leader and drive best practices across the engineering team.
  • Act as a force multiplier by mentoring engineers, conducting code reviews, and improving development workflows.
  • Collaborate with product and design teams to translate complex requirements into scalable solutions.
  • Architect and optimize our systems for performance, scalability, and maintainability.
  • Champion best practices in code quality, testing, and continuous integration/deployment.
  • Proactively identify and resolve bottlenecks in both technical architecture and team processes.
  • Lead large releases to production on a continuous deployment cadence.

Backend DevelopmentLeadershipNode.jsPostgreSQLSoftware DevelopmentExpress.jsFrontend DevelopmentFull Stack DevelopmentGitReact.jsTypeScriptAPI testingRedisNest.jsReactCI/CDProblem SolvingAgile methodologiesRESTful APIsMentoringSoftware Engineering

Posted about 2 months ago
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📍 United States

đź§­ Full-Time

🔍 Healthcare

  • 3+ years proven experience in care management, patient advocacy, or healthcare navigation.
  • Deep understanding of Social Determinants of Health and experience working with diverse patient populations.
  • Endless empathy for people, and a strong ability to fight for those who cannot.
  • Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.
  • Pride in your technical savvy; you can quickly and fluently learn new systems and software.
  • An extreme bias toward action and execution.
  • A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are  not shy about sharing your thoughts.
  • Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.
  • Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.
  • Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.
  • Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
  • Build the systems of the future in working with Medicare patients.

Communication SkillsProblem SolvingCustomer serviceMicrosoft OfficeOrganizational skillsInterpersonal skillsRelationship buildingEmpathyActive listeningData entry

Posted 3 months ago
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📍 United States

đź§­ Full-Time

đź’¸ 200000.0 - 250000.0 USD per year

🔍 Healthcare

  • Board certification in family medicine or internal medicine
  • Active member of an IMLC state
  • Excellent organizational and communication skills
  • Learn Solace systems and provide clinical expertise in interactions
  • Identify and prioritize patients’ needs
  • Oversee patient care plans with healthcare advocates

Communication SkillsOrganizational skillsEmpathy

Posted 3 months ago
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📍 United States

đź§­ Full-Time

🔍 Healthcare

  • 5+ years of relevant experience on both frontend and backend development.
  • Strong React fundamentals and a background working with Typescript/Node.
  • An intuitive understanding of what it takes to create delightful, consumer-oriented experiences.
  • Experience working in a start-up environment.
  • Strong communication skills that help you influence product direction and help collaborative visions come to life.
  • Extreme bias toward action and execution. You get antsy if you’re not writing code, improving the codebase, and vigilantly enhancing the systems that represent the big-thinking work.
  • Analyze product requirements and produce high-quality, production-ready code while creating a best-in-class user experience.
  • Build and maintain new user-facing features with everything from database models to UI components.
  • Be autonomous. You’ll take full ownership of your work, and you take responsibility and accountability for every last detail, every step of the way.
  • Be a collaborator. You’ll work with other engineers and cross-functional partners in product and design to build a world-class product and lead new initiatives to improve our user experience.
  • Create services and APIs to drive existing and new features for web apps.
  • Maintain the health of our systems and codebase, refactor and make improvements, and keep our systems robust and resilient.
  • Write clear specs to ensure product/code quality for stress-free deployment.
  • Drive large releases to production on a continuous deployment cadence.

Backend DevelopmentNode.jsPostgreSQLFrontend DevelopmentFull Stack DevelopmentGitReact.jsTypeScriptREST APIRedisNest.jsNext.jsCommunication SkillsCI/CDProblem SolvingMicroservicesTeamworkSoftware Engineering

Posted 3 months ago
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📍 United States

đź§­ Contract

🔍 Healthcare Advocacy

  • RN license in good standing
  • Understanding of Social Determinants of Health
  • Strong clinical skills and organizational abilities
  • Build trusting relationships with Medicare patients
  • Identify and prioritize patients’ needs
  • Develop comprehensive patient care plans
Posted 3 months ago
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📍 United States

đź§­ Full-Time

🔍 Healthcare

  • 2+ years experience designing consumer web products for desktop and mobile
  • Fluency in design tools, particularly Figma
  • Strong communication skills
  • Produce high-quality, production-ready designs
  • Work with multi-disciplinary teams
  • Rapidly produce multiple concepts and prototypes
  • Contribute to testing for quality of implementation
  • Uphold consistent design framework and standards

FigmaGraphic DesignUI DesignUser Experience DesignPrototyping

Posted 3 months ago
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