Healthcare Advocate (Remote 1099)

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Requirements:

• 3+ years proven experience in care management, patient advocacy, or healthcare navigation.
• Deep understanding of Social Determinants of Health and experience working with diverse patient populations.
• Endless empathy for people, and a strong ability to fight for those who cannot.
• Strong clinical skills paired with exceptional organizational abilities. You can balance multiple tasks and work under pressure without sacrificing clarity in your communications and documentation.
• Pride in your technical savvy; you can quickly and fluently learn new systems and software.
• An extreme bias toward action and execution.
• A willingness to provide fearless feedback. You care about forging a system that empowers better patients outcomes, and are  not shy about sharing your thoughts.

Responsibilities:

• Learn the Solace systems, tools, technology, partners, and expectations, while also providing your unique expertise in every interaction.
• Build strong, trusting relationships with Medicare patients, where listening and empathy are the foundation for every interaction.
• Be able to identify and prioritize Medicare patients’ needs and assist them to maintain a streamlined care continuum.
• Develop comprehensive patient care plans that holistically address social determinants of health, i.e. food resources, transportation access, and support at home.
• Build the systems of the future in working with Medicare patients.