Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors.
Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior.
Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings.
Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues.
Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations.
Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary.
Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures.
Perform root cause analyses, document control breakdowns, and work with the strategy and engineering teams to improve fraud controls.
Document procedures and proactively identify opportunities for operational process improvement.
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About Ramp
Ramp is revolutionizing financial operations, combining corporate cards, expense management, bill payments, and accounting integrations into one AI-powered platform. Since its founding in 2019, Ramp has empowered over 50,000 businesses, from startups to large enterprises, to manage their finances more efficiently. The platform saves companies an average of 3.5% on expenses and helps them close their books 8x faster. Ramp processes over $100 billion in purchases annually.
How We Work
Ramp fosters a dynamic and inclusive atmosphere where innovation thrives, encouraging employees to freely share ideas. The company values ownership, continuous learning, and a customer-centric approach, striving for excellence in every aspect. While Ramp offers a combination of remote and in-office work, there's a strong in-office culture, especially in their New York, Miami, and San Francisco offices. Ramp prioritizes speed and velocity, aiming for constant improvement and quick execution.
Engineering at Ramp
Ramp's engineering challenges involve building robust, scalable, and observable systems for finance automation, with a strong emphasis on data. They utilize a modern data stack including Snowflake, dbt, and Hightouch to process and sync data, and automate underwriting processes. The team is committed to investing in code velocity and reducing friction in deployments, with engineers dedicated to optimizing testing times. Ramp's interview process focuses on practical software engineering skills, including working with APIs and databases, testing, and clear communication, rather than just Leetcode. They are also deeply integrated with AI, applying it to automate financial tasks and detect fraud.
Why Join Us
Drive significant impact by helping businesses save over $10 billion and 27.5 million hours through innovative financial automation.
Work in a fast-paced, high-growth environment where you are empowered with significant ownership and encouraged to grow without fear.
Collaborate with a team of talented leaders from top financial services, fintech, and technology companies.
Contribute to a company that's been consistently recognized as a most innovative company and top U.S. startup.
Benefits & Perks
100% medical, dental, and vision insurance coverage for you (partially covered for dependents).
401k with employer match on contributions.
Flexible PTO.
Parental leave.
WFH stipend to support your home office needs.
Fertility HRA (up to $10,000 per year for U.S.-based full-time employees, or up to $5,000 for Customer Experience Agents).
Pet insurance.
Monthly wellness stipend.
Centralized home-office equipment ordering for all employees.