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🔥 Customer Support Specialist

Posted about 1 hour ago

📍 US, Canada

🧭 Full-Time

💸 90000.0 - 135000.0 USD per year

🔍 Fintech

🏢 Company: Turnstile👥 11-50 SaaS FinTech

🔧 Requirements

2-5 years in a support, technical support, or customer success role, preferably in a B2B SaaS or fintech environment
Exceptional problem-solving skills
Thoughtful and clear communicator
Ability to manage high ticket volume
Experience setting up and working with ticketing systems (HubSpot, Intercom, or similar)
Ability to thrive under pressure, quickly assess problems, and deliver solutions in real-time

💡 Responsibilities

Educate and empower clients, proactively guiding them on best practices for using Turnstile
Resolve complex support issues from clients via email and Slack, ensuring fast, clear, and accurate responses
Own ticket triage & prioritization, identifying the root cause of issues and escalating appropriately.
Troubleshoot (technical) issues related to quoting, eSign, invoicing, and integrations (e.g., HubSpot, Salesforce, Stripe, etc.)
Contribute to internal documentation, improving processes and reducing repeated inquiries
Drive improvements, identify trends, and proactively prevent recurring issues

SQL Jira Communication Skills Analytical Skills RESTful APIs Attention to detail Documentation Adaptability Problem-solving skills Troubleshooting Active listening Technical support CRM Customer support Customer Success English communication SaaS

Posted about 1 hour ago

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🔥 Operations Coordinator (Media & Publishing)

Posted about 1 hour ago

📍 Philippines

🧭 Full-Time

🔍 Media & Publishing

🏢 Company: C9 Staff

🔧 Requirements

Detail-Oriented
Highly Organized
Problem-Solver
Clear Communicator
Collaborative Team Player
Digital Media Familiarity
Tracking Knowledge
Financial Awareness
Experience with ClickUp, Asana, Monday.com, or HubSpot is preferred

💡 Responsibilities

Maintain and update publisher contact details for accuracy
Consolidate duplicate publisher records or aliases in CRM systems
Correspond with publishers during onboarding—coordinate link building, pixel testing, and billing verification
Track, document, and support new publisher launches, tests, and turn-downs with Publisher Managers
Ensure publisher property information is correctly logged and up to date
Request and store benchmark stats for performance projections
Process test orders for new accounts and assist with troubleshooting as needed
Request, review, and store publisher media kits and placement samples
Ensure creatives match publisher specs and requirements
Coordinate internal review, feedback, and approvals for placement comps
Store client-approved creatives and keep live documentation current
Generate and distribute tracking links, ensuring proper setup and communication
Request postback integrations, piggyback pixels, and manage testing workflows
Liaise with finance teams to communicate billing terms and project details
Ensure insertion orders are in place for all billing needs
Monitor and log billing changes and opportunities in the project management system
Maintain clean data in project management and CRM platforms
Monitor automations and troubleshoot any issues to keep workflows running efficiently
Maintain internal documentation, templates, and tracking logs
Support internal communications to ensure priorities are clear and processes are followed

Project Management Project Coordination Operations Management Communication Skills Microsoft Excel Customer service Attention to detail Organizational skills Time Management Written communication Excellent communication skills Adaptability Problem-solving skills Teamwork Reporting Active listening Cross-functional collaboration Data entry CRM Financial analysis Data analytics Data management Customer support

Posted about 1 hour ago

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🔥 People Operations Specialist

Posted about 2 hours ago

📍 United States

💸 80000.0 - 95000.0 USD per year

🏢 Company: Fairmarkit👥 101-250💰 $35,600,000 Series C over 2 years agoProductivity Tools Supply Chain Management Enterprise Software Software Procurement

🔧 Requirements

2–5 years of experience in HR/People Operations, preferably in a fast-paced, high-growth, or global environment.
Solid understanding of core HR concepts such as benefits, onboarding, LOA, and compliance.
Strong attention to detail, organizational skills, and ability to manage multiple tasks effectively.
Comfortable with technology and tools; previous experience using HRIS (Rippling preferred), Google Suite, Slack, and project management tools.
Experience with reporting or working with HR data (Excel); experience with data visualization tools like Looker Studio is a plus.
Excellent written and verbal communication skills.
Positive attitude, curiosity, and willingness to take initiative, learn and grow.

💡 Responsibilities

Support the execution and maintenance of People programs, including onboarding/offboarding, benefits administration, leave of absence tracking, performance reviews, compensation cycles, employee recognition, and compliance-related workflows.
Coordinate logistics and communications for culture and engagement initiatives, working with internal teams and external vendors as needed.
Maintain employee records and HRIS data, ensuring accuracy, compliance, and timely updates.
Assist with HRIS reporting and dashboards, supporting quarterly reporting and ongoing people data requests.
Help identify areas to automate or streamline processes.
Serve as point of contact for employee questions about policies, processes, and benefits, delivering a high level of support while upholding Fairmarkit’s values and compliance standards.
Escalate more complex issues appropriately to the VP, People when needed.
Maintain up-to-date documentation of People policies, processes, and workflows.
Help ensure compliance with federal, state, and local employment laws, as well as internal standards, through regular audits and checklists.
Support the planning and execution of the annual company offsite, including vendor coordination, travel and accommodations, scheduling, and on-the-ground logistics—with the opportunity to take full ownership over time.
Assist with People-related logistics for companywide events, swag shipments, onboarding sessions, and employee gifts.
Partner with Marketing for internal communications, branded materials, and ad hoc People projects.
Contribute to People team projects as assigned, such as process improvements, growth and development initiatives, and employee engagement surveys.

Data Analysis Project Coordination HR Management Communication Skills Microsoft Excel Attention to detail Organizational skills Compliance Relationship building Reporting Process improvement

Posted about 2 hours ago

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🔥 Data Entry Specialist

Posted about 3 hours ago

📍 United States

🧭 Full-Time

💸 31200.0 - 35360.0 USD per year

🏢 Company: ABC Legal Services👥 501-1000 Risk Management Legal

🔧 Requirements

Ability to plan, multi-task and manage time effectively
Must have excellent verbal and written communication skills
Solid computer skills

💡 Responsibilities

Handles difficult or complicated attorney tickets, issues or complaints with appropriate documentation and resolution. Follows up with client should the issue affect them
Investigates inquiries regarding hearing report results, attorney performance and attorney history
Manages various performance widgets to ensure timely resolution of compliance tasks
Validates and documents current state licensure and 'Good Standing' status of attorneys prior to case assigned. Such documents include Background Checks, valid insurance policy, attorney resume, pending attorney applications, bar directory validations, etc.
Process and manage FTA's and Filtered attorneys; use trends and information gained to identify training needs and remediation
Review and verify that attorneys with disciplinary history or administrative sanctions are up to compliance standards
Monitor Learning Management System for attorneys
Assists with attorney services (calls, chats, tickets, emails, etc. from attorneys)
Follows good customer service standards in all aspects of the job
Identifies and suggests ideas for improving system and processes
Attends weekly team meetings. Prepares and participates as appropriate
Performs other duties as assigned

Communication Skills Microsoft Excel Customer service Attention to detail Organizational skills Time Management Written communication Multitasking Compliance Microsoft Office Suite Problem-solving skills MS Office Data entry Computer skills Data management Customer support

Posted about 3 hours ago

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🔥 Strategic Finance Manager US REMOTE

Posted about 4 hours ago

📍 United States of America

🔍 Pharmaceutical and CRO

🏢 Company: External👥 10-50 Business Intelligence Apps Software

🔧 Requirements

Knowledge and understanding of pharmaceutical and CRO industry.
Knowledge of the proposal development process, budgeting, contracting, invoicing, and the overall business organization and functional areas, and commercial strategy.
Strong attention to detail while maintaining a high level of strategic understanding
General understanding of financial tools
Proficiency in all MS-Office applications with advanced MS Excel skillset (manipulating complex files, designing/auditing algorithms, macros, etc.)
Minimum of 3 years working in a related role (CRO/Pharmaceutical, Proposals, Contracts, or Finance environment.
Commercial experience, ideally in proposals, contracts, and finance.
Demonstrated Experience in at least one of the three following key areas: Budget/Pricing Development, Corporate Finance, Contract Management/Negotiation
Possess strong analytical and negotiation skills in addition to excellent verbal and written communication skills
Ability to work in a time-sensitive environment including the ability to handle multiple projects simultaneously.
Ability to work with limited supervision.

💡 Responsibilities

Provide integrated strategic pricing support across business units.
Create & negotiate creative client-focused deal structures.
Create, Manage and enforce preferred payment terms.
Act as a conduit and extension for Finance to drive Change Order process.
Advise, consult and liaise with Finance on forecasting and recognition of actuals.
Client facing negotiations.
Maximize marginal contribution and gross profit on each RFP/contract.

Business Development Data Analysis Communication Skills Analytical Skills Negotiation Attention to detail Reporting Budgeting Strong communication skills Cross-functional collaboration Risk Management Strategic thinking Financial analysis Finance Budget management

Posted about 4 hours ago

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🔥 Customer Support Specialist

Posted about 5 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS, Legal Technology

🏢 Company: Alt Legal👥 11-50💰 Seed almost 9 years agoSaaS Legal Software

🔧 Requirements

4+ years’ experience in client-facing role, involving support of SaaS or professional web-based solutions
2+ years’ Work-from-Home Experience
Intermediate knowledge of MS Office and Google programs, particularly Excel and Google Sheets
Strong written and verbal communication skills
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Superb personal organizational skills to ensure all client commitments are met
Ability to empathize with and advocate for our customers
Ability to quickly learn new concepts and teach others
Excellent problem-solving skills

💡 Responsibilities

Act as a first point of contact for all day-to-day questions received via Alt Legal’s support email, live chat, and phone line.
Resolve issues directly or bring in other internal resources to ensure all customer issues are resolved to the customer’s satisfaction in a timely and careful manner.
Escalate system-wide issues to the product team and ensure issues are communicated to relevant internal teams.
Look for commonalities in client questions and proactively provide input to the Customer Success and Product Teams to enhance training materials and documentation, as well as to enhance the product.
Provide platform training to key stakeholders and end-users, connecting the value of Alt Legal to client initiatives.
Work directly with clients advising them on how to best leverage Alt Legal in coordination with the relevant Customer Success Manager.
Work to understand key client use cases and attributes in order to provide context-driven responses and training.
Provide exceptional service to clients in order to help support the Customer Success team’s goals of reduced customer churn, revenue expansion, opportunity identification, and higher client product adoption, satisfaction, and overall account health.
Stay current with system changes and updates.
Act as the client advocate, working cross-departmentally with internal teams to successfully resolve client concerns and questions.

Google Analytics Communication Skills Problem Solving Customer service Attention to detail Written communication Excellent communication skills Adaptability MS Office Empathy Verbal communication Training Active listening Strong communication skills Technical support Customer support SaaS

Posted about 5 hours ago

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🔥 Senior Amazon Brand Manager

Posted about 5 hours ago

📍 Brazil, Portugal, Mexico, Colombia, Spain

🧭 Full-Time

🔍 Advertising

🏢 Company: Darkroom👥 11-50 Digital Marketing Advertising Consulting Web Development Brand Marketing Marketing Web Design

🔧 Requirements

3-4 years of experience in a brand management role with the Amazon Seller Central and Vendor Central channels and E-commerce marketplaces
1-2 years of client-facing experience
Experience with digital assets, A+/EBC content, SEO, Copywriting and Parent/Child Variations
Experience with Walmart.com
Strong understanding of eCommerce Metrics and use of data
Experience building processes and reporting that allow your efforts to impact brands at scale

💡 Responsibilities

Execute brand strategy including channel selection, product strategy, pricing strategy and go-to-market approach
Coordinate with the Director of Marketplaces to maintain quality control of the catalog, ensuring all information is accurate and that product and pricing updates are consistent across Amazon’s marketplace.
Measure and report on category/item performance as well as provide suggestions on continuous improvement strategies to improve catalog performance.
Build client relationships through consistent and frequent communication, making sure output is in line with client expectations. Manage and execute client agenda
Maintain accurate catalog of various client products through product catalog uploading via vendor portals
Identify and report opportunities for product sales conversion using merchandising, enhanced content and A/B testing
Manage forecasting of annual sales, management of inventory planning & replenishment
Implement marketing roadmap and program innovation to drive this vision using Promos, Coupons, CPC ads, Display ads
Work closely with PPC Manager to set ACOS/TACOS goals in line with client expectations
Performing market research; Monitor trends and keep a close eye on competitive products in the marketplace; Analyze brand positioning, consumer insights and other various data including, but not limited to sales trend, conversion rates and return trends

Amazon FBA Data Analysis HTML CSS Javascript Product Management Cross-functional Team Leadership Product Analytics Amazon Web Services REST API Strategic Management Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service SEO Attention to detail Organizational skills Written communication Teamwork Negotiation skills Reporting Client relationship management Sales experience Market Research Data visualization Strategic thinking Digital Marketing Budget management A/B testing

Posted about 5 hours ago

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🔥 Patient Care Coordinator

Posted about 6 hours ago

📍 Philippines

🧭 Full-Time

🔍 Healthcare

🏢 Company: AnsibleHealth Inc.

🔧 Requirements

Bachelor's degree in a relevant field, such as Nursing, Physical Therapy, or other healthcare-related fields.
2+ years of professional experience in a customer service or healthcare setting, demonstrating a deep understanding of patient care and care coordination.
Solid grasp of the US healthcare system and its intricacies.
Exceptional written and verbal English communication skills.
Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
Proficiency with CRM systems, EMR software, and standard office applications (e.g., Google Suite)
Training or experience in clinical medicine, such as a nursing degree, nursing assistant, or clinical scribe.
Typing speed of at least 60 words per minute.
Reliable internet connection (at least 30 Mbps) and a quiet home environment for work
Ability to work in US time zones (EST)

💡 Responsibilities

Customize initial discussions based on patient needs, ensuring they understand how the program can address their specific health conditions, providing personalized benefits rather than general services.
Manage inquiries through multiple communication channels (phone, email, etc.), including voicemail inbox management and message routing, providing prompt and accurate responses.
Process and manage referrals, working towards efficient conversion within a 7-10 day timeframe while managing multiple referral loop processes for a large patient panel.
Perform comprehensive data entry including clinical survey scores/results, diagnostic tests, remote physiologic monitoring (RPM), and remote therapeutic monitoring (RTM) data streams.
Schedule and coordinate patient appointments while maintaining communication with patients regarding their care schedule.
Manage and process inbound and outbound medical records, ensuring proper documentation and organization.
Maintain accurate EMR records by updating care notes, face sheets, and ensuring the integrity of patient information.
Attend clinical meetings, take detailed notes, and follow up on action items and project timelines.
Collaborate with a multidisciplinary team of physicians, engineers, designers, and care team members to continuously improve patient care delivery.
Resolve patient issues and complaints, identifying problems and finding appropriate solutions to ensure patient satisfaction while maintaining professional communication throughout the process.

Communication Skills Customer service Microsoft Office Attention to detail Organizational skills Written communication Multitasking Excellent communication skills Problem-solving skills Data entry CRM Customer support English communication

Posted about 6 hours ago

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🔥 Personal Lines Customer Service Representative

Posted about 7 hours ago

📍 United States

💸 52000.0 - 54080.0 USD per year

🔍 Insurance

🏢 Company: bsgcareers

🔧 Requirements

Minimum Education required; HS diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Proficient with MS Office
Exceptional telephone demeanor
Working knowledge of carrier websites (Preferred)
Experience with Agency Management Software Systems (Preferred)

💡 Responsibilities

Handle a high volume of incoming phone calls and chat inquiries while maintaining excellent customer service.
Assist customers in servicing accounts; respond to inquiries in a timely and professional manner.
Navigate a variety of online carrier platforms; assist and train customers in same.
Learn a wide variety of insurance programs; ability to find relevant information to answer customer inquiries accurately and quickly
Run wildfire and brush mapping reports.
Process non coverage related policy endorsements.
Distribute general email inquiries to appropriate staff members.
Direct phone inquiries to appropriate staff members as needed.
Pursue a program of personal and professional development.

Communication Skills Customer service Attention to detail Multitasking MS Office Data entry Computer skills

Posted about 7 hours ago

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🔥 Online Coach for Adults with Disabilities (Full-Time Contract Position)

Posted about 7 hours ago

📍 United States

🧭 Contract

💸 33280.0 USD per year

🔍 Education/Social Services

🏢 Company: Daivergent👥 51-100💰 9 months agoEdTech Artificial Intelligence (AI)Employment Virtual Workforce Big Data Human Resources

🔧 Requirements

Bachelor’s degree or higher in Vocational Rehabilitation, Psychology, Human Services, Special Education, Teaching, Disability Studies or a related field, AND 3+ years of experience working with adults with disabilities in job coaching, case management, or direct support roles, OR
High school diploma or equivalent AND 5+ years of experience working with adults with disabilities in job coaching, case management, or direct support roles
At least two years of experience in one or more of the following: Case Management, Disability Services, Employment Services, or Vocational Counseling.
Job coaching, career advising, or employment training for individuals with disabilities.
Teaching, coaching, or tutoring with a focus on skill-building.
This is a fully-remote, full-time role requiring availability during standard business hours in Arizona (9:00 AM - 5:00 PM AZ Time)
You must be available for 9 AM - 5 PM AZ Time regardless of day of year.
You must be able to attend 100% of Daivergent's paid two-week training, which takes place from April 28th to May 9th, 2025 during standard business hours
Must be at least 21 years old.
Legally authorized to work in the United States and physically located in the US
Able to pass Arizona background and fingerprint checks
Able to pass federal E-Verify background checks to verify employment status

💡 Responsibilities

Provide structured coaching to adults with disabilities, focusing on job skills, life skills, and social development.
Set clear, achievable goals using SMART (Specific, Measurable, Achievable, Relevant, Time-bound) strategies tailored to each client.
Adapt coaching methods to meet client needs, ensuring a positive and empowering experience in both a 1:1 and group-based setting.
Use Daivergent’s online tools and resources to guide clients in skill development.
Offer job-seeking advice tailored to different industries and employment pathways.
Provide direct follow-up to potential employers and hiring managers, and advocate for your clients when needed.
Engage with clients through virtual platforms like Zoom and MS Teams, ensuring interactive and meaningful sessions.

Communication Skills Microsoft Excel Customer service Mentoring Attention to detail Organizational skills Time Management Written communication Microsoft Office Suite Coaching Interpersonal skills Adaptability Relationship building Problem-solving skills MS Office Teamwork Verbal communication Active listening Strong work ethic Ability to learn

Posted about 7 hours ago

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