Fairmarkit

👥 101-250💰 $35,600,000 Series C over 2 years agoProductivity ToolsSupply Chain ManagementEnterprise SoftwareSoftwareProcurement💼 Private Company
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Fairmarkit is a leading provider of autonomous sourcing platforms, revolutionizing how organizations manage their purchasing processes. We empower procurement teams to source more competitively and efficiently by leveraging automation, AI, and Generative AI. Our solutions address both tail spend and strategic sourcing, helping clients reduce cycle times, cut costs, and meet ESG/diversity goals. We serve a diverse range of industries and are proud to count companies like Snowflake, BT, Cabot Corporation, and Refinitiv among our clients. Our technology stack combines cloud-based solutions (Amazon Web Services) with robust infrastructure (Cloudflare) and efficient content delivery networks (jsDelivr). We maintain a strong focus on data-driven decision-making, employing product analytics, A/B testing, and rigorous hypothesis validation. Our engineering team champions innovation and collaboration, building and iterating quickly to meet the evolving needs of the procurement market. Fairmarkit is recognized for its innovation, having received awards from Gartner and IDC. We foster a remote-first culture that emphasizes hard work, high standards, and a collaborative, supportive team environment. Backed by significant Series C funding ($35.6M), we are rapidly expanding and seeking talented individuals to join our fast-growing team and contribute to our global success. We are committed to building a diverse and inclusive workplace where everyone feels valued and empowered to contribute their unique skills and perspectives. We offer a comprehensive benefits package and opportunities for professional growth and development. Join us and help revolutionize procurement!

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📍 United States

💸 80000.0 - 95000.0 USD per year

  • 2–5 years of experience in HR/People Operations, preferably in a fast-paced, high-growth, or global environment.
  • Solid understanding of core HR concepts such as benefits, onboarding, LOA, and compliance.
  • Strong attention to detail, organizational skills, and ability to manage multiple tasks effectively.
  • Comfortable with technology and tools; previous experience using HRIS (Rippling preferred), Google Suite, Slack, and project management tools.
  • Experience with reporting or working with HR data (Excel); experience with data visualization tools like Looker Studio is a plus.
  • Excellent written and verbal communication skills.
  • Positive attitude, curiosity, and willingness to take initiative, learn and grow.
  • Support the execution and maintenance of People programs, including onboarding/offboarding, benefits administration, leave of absence tracking, performance reviews, compensation cycles, employee recognition, and compliance-related workflows.
  • Coordinate logistics and communications for culture and engagement initiatives, working with internal teams and external vendors as needed.
  • Maintain employee records and HRIS data, ensuring accuracy, compliance, and timely updates.
  • Assist with HRIS reporting and dashboards, supporting quarterly reporting and ongoing people data requests.
  • Help identify areas to automate or streamline processes.
  • Serve as point of contact for employee questions about policies, processes, and benefits, delivering a high level of support while upholding Fairmarkit’s values and compliance standards.
  • Escalate more complex issues appropriately to the VP, People when needed.
  • Maintain up-to-date documentation of People policies, processes, and workflows.
  • Help ensure compliance with federal, state, and local employment laws, as well as internal standards, through regular audits and checklists.
  • Support the planning and execution of the annual company offsite, including vendor coordination, travel and accommodations, scheduling, and on-the-ground logistics—with the opportunity to take full ownership over time.
  • Assist with People-related logistics for companywide events, swag shipments, onboarding sessions, and employee gifts.
  • Partner with Marketing for internal communications, branded materials, and ad hoc People projects.
  • Contribute to People team projects as assigned, such as process improvements, growth and development initiatives, and employee engagement surveys.

Data AnalysisProject CoordinationHR ManagementCommunication SkillsMicrosoft ExcelAttention to detailOrganizational skillsComplianceRelationship buildingReportingProcess improvement

Posted 2 days ago
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📍 United States

💸 125000.0 - 178000.0 USD per year

🔍 SaaS software

  • 5+ years of Customer Success experience in the enterprise SaaS software space.
  • A proven track record of successfully carrying a quota in prior roles.
  • Prior experience in enterprise procurement, including an understanding of P2P solutions, processes, and workflows highly desired (SAP, Ariba, Oracle, Coupa)
  • Experience with the development, execution, and ongoing analytical review of Customer Success plan performance
  • Strong executive presence at the VP level and above; demonstrated ability to seamlessly participate in discussions with senior business leaders and end users
  • A proven background in driving projects to completion, with a plus to Agile/Scrum experience
  • Excellent verbal and written communication and in-person and virtual presentation skills
  • Strong data analysis and reporting- experience with analytic platforms / data manipulation / spreadsheets
  • Ability to work independently and to collaborate effectively across functions
  • Experience in forecasting, negotiating, and closing subscription contract renewals and add on sales
  • Bachelors' degree in a related field
  • Develop and maintain strong relationships at all levels within the customer organization
  • Develop, deliver, and execute customer success plans which define key outcomes and measures for success
  • Execute against the defined Customer Journey playbook to support retaining and growing your portfolio.
  • Be the customer's key point of contact throughout the entire customer life cycle
  • Drive customer adoption through training and change management best practices
  • Be tenacious in identifying opportunities to deliver ongoing incremental value based on your deep understanding of customer's business, strategic goals, and use cases
  • Monitor the adoption rates of assigned accounts; maintain alignment of customer use cases with their business objectives
  • Maintain strong customer retention and growth rates aligned with Fairmarkit corporate goals

Project ManagementSQLAgileData AnalysisCustomer serviceAccount ManagementNegotiation skillsSales experienceCRMCustomer supportChange ManagementCustomer SuccessSaaS

Posted about 1 month ago
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