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🔥 Associate Account Manager, ANZ
Posted 19 minutes ago

📍 Melbourne/Sydney

🔍 AdTech / MarTech

🏢 Company: Branch Metrics

  • 1-2 years + of professional experience in Sales, Account Management, Customer Success, Software Consulting, Technical Account Management, Technical Consulting or similar customer-facing roles
  • Proven ability to communicate effectively in Korean, both written and verbally
  • Excellent client management skills, a bias for action, strong sense of accountability, an ability to perform hands-on technical work when needed, and the ability to lead projects and interact with global teams
  • Experience supporting customers with cloud-based SaaS solutions
  • Problem-solving skills around business and technical product questions
  • Ability to analyze & interpret business requirements and customer interactions to anticipate and guide client needs in order to drive value-based use-case adoption
  • Experience proactively handling customer expectations and leading all aspects of customer communications throughout the customer lifecycle
  • A self-starter mentality with an entrepreneurial spirit and a knack for quickly adapting to new tools (e.g. Asana, Salesforce, etc.)
  • Experience pulling and manipulating aggregate-level data using tools like Looker, Tableau, Google Analytics, etc. Experience using productivity tools like JIRA, Asana, Notion, Catalyst etc.
  • Take ownership of the entire customer lifecycle, where you will develop and implement strategies to increase usage, adoption, and growth
  • Develop deep expertise with the Branch platform to build an advisory relationship with customers and proactively share creative solutions to meet customer needs
  • Collaborate cross-functionally with Sales, Support, Product, and Engineering teams to participate in strategic success planning, quarterly business reviews (QBRs), and executive business reviews (EBRs), ensuring next steps for support tickets and feature requests are secured
  • Function as a vital link between our customers and Branch to proactively set customer expectations, identify gaps, participate in customer communications, and provide enablement for users
  • Build compelling demonstrations, presentations, and business value documents
  • Identify and resolve business issues
  • Assist and support with technical issue resolution
  • Accelerate adoption, manage engagement, and lead value creation

Business IntelligenceData AnalysisSalesforceGoogle AnalyticsJiraTableauCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsProblem-solving skillsAccount ManagementClient relationship managementStrong communication skillsCross-functional collaborationRelationship managementSales experienceStrategic thinkingCustomer supportCustomer SuccessSaaS

Posted 19 minutes ago
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🔥 Lead Product Designer
Posted 37 minutes ago

📍 India

🔍 Software Testing

🏢 Company: external

  • Preferably 6/7+ years of relevant work experience in Interaction Design, UI/UX design or Product design.
  • Experienced in working on SaaS products.
  • Have had a successful track record having led mid to large scale design efforts.
  • Experience working with international teams.
  • Working closely with other designers, product & engineering partners in researching how our products are being used, identifying opportunities, defining design approaches, and creating rational, well articulated, elegant solutions to these complex problems.
  • Set and contribute to design standardization, documentation, processes alongside your team members to further our design practice.
  • Execute product strategy and vision together with product managers by building storyboards, user flows, wireframes, low-fi, high-fi mockups, and prototypes to communicate design ideas at the appropriate level of details.
  • Have a significant impact across the products you contribute to.
  • Follow and define consistency practices on products you contribute to.
  • Drive and participate in activities that are aimed at developing the culture at BrowserStack — Hiring and expanding the community presence of Design@BrowserStack.
  • Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator.

FigmaHTMLCSSJavascriptUI DesignUser Experience DesignCross-functional Team LeadershipProduct designREST APICommunication SkillsSketchAgile methodologiesMentoringPrototypingSaaS

Posted 37 minutes ago
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🔥 Product Marketing Manager
Posted about 2 hours ago

📍 United States

🧭 Full-Time

💸 105000.0 - 135000.0 USD per year

🔍 Tech, SaaS

🏢 Company: GoodParty.org

  • 4+ years of experience in product marketing, preferably in tech, SaaS, startup environments.
  • Experience in product messaging, positioning, GTM strategies, and market research where you’ve taken a new product to market.
  • Deep understanding of the most useful AI tools and a strong track record of leveraging them.
  • Proven ability to translate complex product language into clear, compelling, and user-friendly messaging.
  • Excellent understanding of the marketing tech stack and marketing channels to craft and execute comprehensive launch plans.
  • Excellent copywriting skills with expertise in conversion copywriting.
  • Experience handling website content, conversion optimization, and product-related news releases to ensure a cohesive brand narrative.
  • Strong problem-solving skills, with the ability to drive forward through ambiguity.
  • Own product positioning, messaging, and GTM strategy for product improvements.
  • Provide strategic oversight on product positioning to ensure alignment with our value proposition.
  • Manage and implement messaging standards for key product features and brand identity.
  • Ensure message consistency across Sales, Marketing, and Product teams.
  • Develop and execute launch plans, using data to assess and optimize strategies for conversion, GTM performance, and product adoption across web, product, and marketing channels.
  • Conduct user interviews and surveys to understand needs, behaviors, and decision-making.
  • Create and maintain user personas and spearhead initiatives to collect and update audience insights.
  • Analyze competitors and create content to highlight our differentiation.
  • Create case studies, demo decks, and product tours to showcase how our features help candidates win.
  • Own all lifecycle marketing communications with users from initial engagement to referral.
  • Identify growth loops within the product to maximize user engagement and retention.
  • Collaborate on a fast, results-driven team.
  • Report to Director of Growth.

Product ManagementProduct DevelopmentProduct AnalyticsContent creationCommunication SkillsAnalytical SkillsCollaborationSEOMarket ResearchDigital MarketingCustomer SuccessSaaSA/B testing

Posted about 2 hours ago
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🔥 Sales Representative_Logistic/LogTech
Posted about 2 hours ago

📍 Germany, Portugal, Poland, France, Austria, Hungary, Italy, Spain, Croatia

🔍 Logistics

🏢 Company: trimblecareers

  • 2 + years of work experience in Sales in the Logistics sector.
  • PROFICIENT ENGLISH language skills (C1) and FLUENT level of GERMAN (B2 or higher) are mandatory.
  • Sales in the Logistics sector
  • Hunting, targeting, and prospecting new customers in Europe
  • Manage lively conversations with excellent communication and presentation skills.

SalesforceRESTful APIsSales experienceCRMSaaS

Posted about 2 hours ago
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🔥 Customer Support Representative - Rotational Work Schedule
Posted about 2 hours ago

📍 Slovakia, Czechia

🧭 Full-Time

💸 1300.0 - 1800.0 EUR per month

🔍 SaaS

🏢 Company: Cloudtalk

  • English fluent
  • Willingness to work according to a work shift schedule (divided into long weeks (Mon, Tue, Fri, Sat, Sun) and short weeks (Wed, Thu) from 8:30AM-9:00PM CET)
  • You have basic technical skills and a strong desire to learn more about our product and industry.
  • You take ownership of your tasks and work with minimal supervision.
  • You’re eager to continuously grow your skills and knowledge.
  • Provide top-tier technical support via chat and email to both new and existing customers.
  • Build and maintain lasting customer relationships.
  • Work with a diverse, international client base spanning multiple industries and regions.
  • Help improve our technical documentation and internal knowledge base for troubleshooting purposes.
  • Represent CloudTalk professionally while solving customer issues with empathy and efficiency.

TroubleshootingTechnical supportCustomer supportCustomer SuccessEnglish communicationSaaS

Posted about 2 hours ago
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🔥 Senior Product Manager, Partnerships
Posted about 2 hours ago

📍 United States

🧭 Full-Time

🔍 Automotive Repair

🏢 Company: Steer👥 1-10ConsultingInformation TechnologySoftware

  • 5+ years of product management experience with Enterprise or SaaS, delivering end-to-end products from ideation to launch.
  • Undergraduate degree (Computer Science, Business, Economics, Marketing, or similar) or equivalent experience.
  • Experience working on B2B2C products with partnership development.
  • Consistent track record of delivering products with global, cross-functional teams - engineering, design, sales, marketing and partnerships.
  • Excellent communication and storytelling skills to communicate sophisticated topics to diverse set of both technical and business collaborators.
  • Analytical skills to make data-driven decisions (e.g. analyze product usage).
  • Obsessed with detail, have good logical, sound analytical and numerical capabilities.
  • Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback.
  • You consistently view things from the user's perspective and are always striving to improve in this area.
  • Develop and communicate a clear product strategy that aligns with your squad’s goals and objectives.
  • Build and maintain a product roadmap that outlines the product's development journey and milestones from conception to launch.
  • Lead and encourage cross-functional teams, including engineers, designers, marketers, sales, and customer success to build and launch high-quality solutions.
  • Conduct market research and analysis to find opportunities, trends, and customer needs.
  • Talk with customers on an ongoing basis to maintain a deep understanding of their needs and preferences.
  • Drive a tailored and business value-aligned technology evaluation process, driving real growth and CX improvements.
  • Collaborate closely with prospects, channel partners, our sales and customer success teams to deliver solutions and channel feedback to inform and improve the product.
  • Champion creative solutions to build a process and partnership that is grounded in customer empathy, and product best practices in a high-paced start-up environment.

SQLBusiness DevelopmentData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsCommunication SkillsAnalytical SkillsAgile methodologiesRESTful APIsMarket ResearchStakeholder managementCRMCustomer SuccessSaaS

Posted about 2 hours ago
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🔥 Customer Success Coordinator
Posted about 2 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Toma👥 1001-5000RestaurantsJanitorial ServiceBuilding Maintenance

  • 2+ years of experience in Customer Success, customer support, or a related field, in a SaaS environment.
  • Strong problem-solving abilities, attention to detail, and a proactive approach to identifying and resolving issues.
  • Ability to learn quickly and adapt to changing priorities in a fast-paced environment.
  • Familiarity with AI prompting and LLM functionality.
  • Basic technical aptitude and willingness to learn new software tools.
  • Coordinate and guide new customers through the initial setup and training process, utilizing existing resources and documentation.
  • Monitor the support queue and respond to basic customer inquiries in a timely and professional manner.
  • Reach out to customers proactively to check on their progress, answer questions, and offer personalized assistance.
  • Identify opportunities to streamline and improve existing onboarding and support processes, leveraging data and customer feedback to drive improvements.

Communication SkillsProblem SolvingCustomer serviceDocumentationTroubleshootingCRMCustomer supportCustomer SuccessSaaS

Posted about 2 hours ago
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🔥 Director, Data Science (REMOTE: US)
Posted about 3 hours ago

📍 United States

💸 228100.0 - 325800.0 USD per year

🔍 Software Development

🏢 Company: Veeam Software👥 5001-10000💰 $2,000,000,000 Secondary Market 4 months ago🫂 Last layoff about 1 year agoVirtualizationData ManagementData CenterEnterprise SoftwareSoftwareCloud Infrastructure

  • Extensive experience in Data Analytics, Business Intelligence, and Reporting, with a strong focus on statistical methods
  • Advanced expertise in AI and Machine Learning, including model development, deployment, and designing AI-driven solutions for business processes
  • Proficient in technologies like Python, R, and TensorFlow, with formal training in Data Science and hands-on experience in machine learning libraries and data visualization techniques
  • Expertise in SQL queries, Excel, PowerPoint, and SaaS systems like Salesforce
  • Strong analytical skills and experience in AI-driven solutions
  • Experience with cloud computing platforms such as AWS, Azure, and Google Cloud
  • Proven ability to lead AI projects and implement innovative technologies that drive business value
  • Strong problem-solving skills and ability to handle complex datasets to extract actionable insights
  • Effective communication skills to articulate complex analytical concepts to technical and non-technical stakeholders
  • Lead and mentor a team of data scientists in developing advanced machine learning models, dashboards, and visualizations for predictive analytics and decision-making
  • Conduct and supervise statistical analyses and experiment-driven predictive modeling to extract actionable business insights, leveraging cutting-edge machine learning algorithms
  • Present analytical findings and recommendations to stakeholders and leadership, utilizing AI for enhanced data interpretation and driving strategic decisions
  • Identify and leverage data opportunities with cross-functional teams through AI-powered data mining techniques and unstructured problem-solving
  • Lead the deployment of secure, scalable data science solutions using Python, R, SQL, and AI frameworks to address complex business challenges
  • Implement and monitor automated anomaly detection systems using machine learning to swiftly identify and address issues
  • Design comprehensive experiments to validate models, ensuring robust and reliable outcomes
  • Drive innovation by continuously exploring and integrating new AI technologies and methodologies
  • Optimize operational workflows using AI and machine learning techniques, enhancing efficiency and productivity
  • Develop and refine complex algorithms to solve unstructured problems, applying deep learning and other advanced techniques
  • Ensure robust data quality and integrity with AI-driven cleaning and validation procedures
  • Communicate complex analytical concepts in a clear and concise manner to stakeholders, fostering understanding and collaboration across teams

AWSPythonSQLCloud ComputingData AnalysisData MiningMachine LearningNumpyCross-functional Team LeadershipAlgorithmsData sciencePandasTensorflowData visualizationData modelingData analyticsSaaSPowerPoint

Posted about 3 hours ago
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🔥 Customer Support Specialist
Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS, Legal Technology

🏢 Company: Alt Legal👥 11-50💰 Seed almost 9 years agoSaaSLegalSoftware

  • 4+ years’ experience in client-facing role, involving support of SaaS or professional web-based solutions
  • 2+ years’ Work-from-Home Experience
  • Intermediate knowledge of MS Office and Google programs, particularly Excel and Google Sheets
  • Strong written and verbal communication skills
  • Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
  • Superb personal organizational skills to ensure all client commitments are met
  • Ability to empathize with and advocate for our customers
  • Ability to quickly learn new concepts and teach others
  • Excellent problem-solving skills
  • Act as a first point of contact for all day-to-day questions received via Alt Legal’s support email, live chat, and phone line.
  • Resolve issues directly or bring in other internal resources to ensure all customer issues are resolved to the customer’s satisfaction in a timely and careful manner.
  • Escalate system-wide issues to the product team and ensure issues are communicated to relevant internal teams.
  • Look for commonalities in client questions and proactively provide input to the Customer Success and Product Teams to enhance training materials and documentation, as well as to enhance the product.
  • Provide platform training to key stakeholders and end-users, connecting the value of Alt Legal to client initiatives.
  • Work directly with clients advising them on how to best leverage Alt Legal in coordination with the relevant Customer Success Manager.
  • Work to understand key client use cases and attributes in order to provide context-driven responses and training.
  • Provide exceptional service to clients in order to help support the Customer Success team’s goals of reduced customer churn, revenue expansion, opportunity identification, and higher client product adoption, satisfaction, and overall account health.
  • Stay current with system changes and updates.
  • Act as the client advocate, working cross-departmentally with internal teams to successfully resolve client concerns and questions.

Google AnalyticsCommunication SkillsProblem SolvingCustomer serviceAttention to detailWritten communicationExcellent communication skillsAdaptabilityMS OfficeEmpathyVerbal communicationTrainingActive listeningStrong communication skillsTechnical supportCustomer supportSaaS

Posted about 3 hours ago
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🔥 Operations Manager – Telemedicine (m/f/d)
Posted about 3 hours ago

📍 Germany

🧭 Full-Time

🔍 Telemedicine

🏢 Company: Montu UK

  • 3+ years of experience in operations, platform management, or healthcare technology—ideally within telemedicine or a SaaS-driven environment
  • Strong process thinking and a track record of improving workflows and implementing automation
  • Comfort working closely with doctors and healthcare professionals in a professional, supportive capacity
  • Previous experience in medical cannabis operations or compliance is appreciated
  • A proactive, analytical mindset and the ability to translate data into actionable improvements
  • Fluent in German and English (both written and spoken)—required
  • A hands-on, start-up mentality—you’re flexible, fast-moving, and ready to build solutions from the ground up
  • Familiarity with GDPR and German healthcare regulations is a plus
  • Lead the onboarding process for doctors, ensuring a smooth transition to the platform, and provide ongoing operational support and training.
  • Continuously enhance the patient and doctor experience by gathering feedback, identifying friction points, and implementing improvements.
  • Identify operational bottlenecks and implement automation to streamline scheduling, consultation flow, and service delivery.
  • Work closely with Product, Customer Service, IT, and Marketing teams to optimize platform engagement and operational efficiency.
  • Track and report on key metrics such as consultation volume, doctor engagement, and satisfaction rates to drive strategic improvements.
  • Ensure all operations comply with German healthcare laws, telemedicine best practices, and GDPR data privacy standards.
  • Act as a point of contact for operational challenges, coordinating with internal teams to resolve issues quickly and effectively.

Data AnalysisProduct OperationsCross-functional Team LeadershipOperations ManagementProduct DevelopmentCustomer serviceComplianceReportingTroubleshootingProcess improvementEnglish communicationSaaS

Posted about 3 hours ago
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