Cloudtalk

CloudTalk is a leading cloud-based business calling software designed for data-driven teams, utilizing AI and machine learning to enhance customer exp...

Private Company
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Open Positions6

Fully remote in EU or from our offices (BratislavaPragueBarcelona)Full-TimeSaaS softwarePosted
  • Build systems that update product documentation automatically as the product ships.
  • Set up a human review process for changes written by people or AI, and feed mistakes back into the rules.
  • Run and extend release notes automation.
  • Check documentation, tours, and screenshots against the live product and flag outdated content.
  • Keep product facts accurate for AI tools that answer customers and internal teams.
  • Run end-to-end how-to launches for product changes, including documentation, in-app guidance, and technical how-to content for internal teams.
  • Maintain in-app guidance and report on performance against activation and adoption goals.
  • Keep interactive demos and how-to content current for prospects and new customers.
  • Run internal and external product education sessions and webinars for new releases.
  • Use customer searches, questions, and adoption data to identify and improve important content.
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About Cloudtalk

CloudTalk is a leading cloud-based business calling software designed for data-driven teams, utilizing AI and machine learning to enhance customer experiences. Founded in 2018, it serves prominent clients like Fujitsu, Mercedes, and DHL, and has a diverse global workforce across multiple offices.

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