- Respond promptly to inbound leads within defined SLAs.
- Conduct personalized outreach through email, phone calls, and SMS.
- Qualify prospects and schedule meetings with the Account Executive using HubSpot Meetings.
- Log activities, notes, and lead dispositions in HubSpot.
- Nurture cold leads through follow-up cadences or hand them off to marketing.
- Monitor and triage website contact forms, inbound calls, demo requests, and email inquiries.
- Coordinate with Account Executives on handoffs and calendar alignment.
- Provide marketing and sales teams with feedback on lead quality and recurring patterns.