Bloomreach

👥 501-1000💰 $30,000,000 Debt Financing over 2 years agoWeb Development Information Technology Marketing Automation Software💼 Private Company

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Bloomreach is a technology company focused on delivering innovative solutions for business intelligence and customer engagement, leveraging artificial intelligence to enhance their products and services. They offer job opportunities in software engineering and customer success operations.

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Jobs at this company:

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🔥 Senior Customer Success Manager

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 90000.0 - 130000.0 USD per year

🔍 E-commerce

🔧 Requirements

4-7 years in B2B and/or B2C SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role.
In-depth knowledge of business and business trends, and the ability to understand clients’ business models extremely fast.
Knowledge of e-commerce, marketing and the current trends in the industry.
Experience of leading teams and projects
Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on.
Understanding of technology around marketing cloud solutions.
Independence, self-organization, ability to navigate ambiguous situations.

💡 Responsibilities

Act as the customer advocate and trusted advisor, ensuring the successful adoption and optimization of Bloomreach’s Search & Merchandising (Discovery) and Personalization & CDP (Engagement) solutions.
Partner with customer leadership and delivery teams to implement a program of continuous testing and improvement to drive the full value of the Bloomreach platform.
Identify and foster opportunities for expansion within existing customer accounts.
Collaborate cross-functionally with internal teams (Account Management, Product, Technical Services, Business Services, and Support) to deliver innovative solutions and ensure customer satisfaction.
Manage a portfolio of accounts with varying sizes, ARR value, and industries, including retail, hospitality, subscription, and finance.
Provide proactive guidance and strategic recommendations to customers, helping them unlock new opportunities for growth and success.
Drive customer retention by continuously assessing and optimizing customer engagement with Bloomreach products.
Leverage critical thinking, intellectual curiosity, and customer-centric skills to solve complex customer challenges and exceed their expectations.

Business IntelligenceData AnalysisAccount ManagementMarketingCustomer supportCustomer SuccessSaaSA/B testing

Posted about 1 month ago

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🔥 Senior Site Reliability Engineer - Data Pipeline team

Posted about 2 months ago

📍 Slovakia, Czechia

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Experience with Python and a solid grasp of engineering practices
Experience with Go, or with ETL pipelines
Participate in OnCall rotation 24/7 support
Know how to behave in a remote-first environment
Be able to learn and adapt

💡 Responsibilities

Build and maintain an ecosystem where engineers can safely and efficiently develop, debug and operate their services running in GCP, Kubernetes using DataFlow, DataProc and Python with Go
Make sure the services have high level of observability, enabling us to provide quality service for our customers
Ensure services can scale vertically and horizontally based on current load, operational and telemetric data (OTEL, Prometheus, Victoria Metrics)
Ensure team have enough insights about health of our services (Grafana, Alerting, PageDuty)
Help the team to fulfill security requirements given ISO and SOC2 audits, by enforce security principles like key distribution, key rotation, authorisation & authentication on service level, data encryption at transit, data isolation, resource limitations, quality of service, audit logs (mainly by Enovy proxies)
Contribute to our tooling, so we have tools in place for debugging, troubleshoot and performance testing
Automate manual/semi-manual steps deployment and instance setup
Have hands on on L3 support and incident resolutions
Ensure CI pipelines have linters, security scans, code smell detection enabling engineers to produce quality MRs

DockerPythonSQLBashETLGCPKafkaKubernetesData engineeringGoGrafanaPrometheusREST APICI/CDDevOpsTerraformAnsibleDebugging

Posted about 2 months ago

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🔥 Senior Software Engineer - Integrations Team (Engagement)

Posted 3 months ago

📍 Central and East Europe

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Advanced proficiency in designing, developing, and maintaining solutions using Python.
Professional experience with Go and TypeScript.
Experience with cross-functional and cross-team collaboration.
Experience with GCP, Kubernetes, Kafka, and Docker.

💡 Responsibilities

Design, develop, and maintain solutions using Python.
Collaborate with cross-functional and cross-team teams.
Implement and maintain APIs.
Cooperate with the team to proactively improve and maintain our team's processes, code, and quality standards.

DockerPythonGCPKafkaKubernetesMongoDBTypeScriptAPI testingGoREST APIRedisCommunication SkillsCI/CDProblem SolvingDevOpsAttention to detailMicroservicesCross-functional collaborationSoftware Engineering

Posted 3 months ago

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🔥 Senior Financial Analyst

Posted 3 months ago

📍 Central and East Europe

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Proven experience as a Senior Financial Analyst or in a similar FP&A role.
Expertise in financial modelling, financial systems, and reporting.
Strong analytical skills with the ability to interpret data and provide actionable insights.
Excellent communication skills, both written and verbal, with the ability to present complex financial information clearly.
Ability to manage multiple tasks and work independently in a fast-paced environment.
Experience with financial planning systems (ideally Adaptive) and tools is a plus.

💡 Responsibilities

Develop, maintain, and enhance financial models to support the GTM / Corporate FP&A function.
Collaborate with cross-functional teams to analyze and manage financial performance, budgets, and forecasts.
Transition smoothly into corporate FP&A, taking on broader responsibilities such as overall company financial planning and analysis & planning tool support.
Ensure accuracy and consistency in financial data, systems, and reporting processes.
Communicate complex financial data and insights clearly to key stakeholders across departments.
Support financial system improvements and help implement best practices to optimize financial processes.
Monitor key financial metrics and recommend actionable strategies for business optimization.

Data AnalysisFinancial ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelReportingBudgetingFinancial analysis

Posted 3 months ago

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🔥 Principal Product Manager, AI Search

Posted 4 months ago

📍 USA

🧭 Full-Time

💸 210000.0 - 275000.0 USD per year

🔍 E-commerce

🔧 Requirements

5-7 years experience at the intersection of Search, E-commerce, and AI & ML technologies.
1-3 years experience in B2B SaaS Product Management.
Proven success in launching impactful features and leading product teams.
Experience working with globally distributed teams.
Strong, persuasive communication skills.
Ability to connect technical concepts with business outcomes.
Growth mindset with a collaborative approach.
Balance of entrepreneurial resourcefulness and process implementation.

💡 Responsibilities

Own the Search Product Roadmap, aligning it with business objectives and customer needs.
Maintain technical expertise in AI Search, including Large Language Models and personalization.
Drive continuous innovation by assessing emerging technologies.
Scope and sequence projects for timely delivery.
Use data to identify problem areas in Search and inform feature development.
Ensure features improve key business metrics with clear impact hypotheses.
Lead and mentor team members for on-scope, on-time project delivery.
Collaborate on A/B testing programs and analyze results to integrate insights.
Engage customers with roadmap overviews and support sales opportunities.

Artificial IntelligenceData AnalysisMachine LearningProduct ManagementA/B testing

Posted 4 months ago

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🔥 Senior DevOps Engineer (Infrastructure team)

Posted 5 months ago

📍 Czechia, Slovakia

🧭 Full-Time

🔍 Software Development

🔧 Requirements

At least 3 years of production experience with: Kubernetes - we are looking for engineer that not only deployed applications to a cluster, but who also understands what is happening behind the scenes and can operate 24x7 production
GCP (preferred)/AWS/Azure - our solution is built on top of GCP platform. Candidate should be comfortable working with public cloud, understand the risks and benefits associated with running applications in the public cloud, be familiar with infrastructure as a code principle and have ability to make design choices between using cloud managed solutions versus self hosted alternatives
Python/Go - you should be a solid programmer capable of developing custom tooling

💡 Responsibilities

Work with other Engineering teams to design sustainable infrastructure, microservice solutions, and an efficient and robust production environment.
Automating tools and infrastructure to reduce manual work
Monitoring applications and participating in an on-call rotation as required.

DockerPythonGCPKafkaKubernetesMongoDBGoGrafanagRPCPrometheusRedisTerraform

Posted 5 months ago

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🔥 Senior Machine Learning Engineer

Posted 5 months ago

📍 Slovakia

🧭 Full-Time

🔍 Digital commerce

🔧 Requirements

BS/MS degree in Computer Science or a related discipline with a strong mathematical foundation and excellent programming skills (primarily Python).
5-8 years experience building ML-driven fast and scalable ML/analytical algorithms in a corporate/startup environment.
Strong awareness and understanding of recent trends in Generative AI and LLMs. Experience in working with GenAI stack will be treated as strong credentials.
Strong understanding of various machine learning and natural language processing technologies, such as classification, information retrieval, clustering, knowledge graph, semi-supervised learning and ranking.
Excellent exploratory data analysis skills with the ability to slice and dice data at scale using SQL in Redshift/BigQuery.
Good problem solving and analytical skills. Ability to learn and adapt to newer ML technologies.
Exposure to deep learning stack (PyTorch/Keras/TensorFlow) and techniques (Representation/Transfer Learning, RNN/LSTM, Transformers).
Experience working with Big Data in a cloud based production environment (AWS/GCP/Azure).
Effective communication skill in English, both verbally and in written form.

💡 Responsibilities

Design, develop, and enhance ML/AI models which mainly power Search and Recommendation.
Process historical data, search queries, product catalog, and images to extract hidden relations and features.
Conduct research to explore ongoing cutting-edge ML techniques (especially deep learning) and conduct a quick POC.
Work closely with Data Engineers and Senior Data Scientists to integrate and scale ML components to a production-level that can handle terabytes of data.
Continuously learn and stay up to date with the current state-of-the-art techniques by reading research papers and attending AI/ML conferences.

AWSPythonSQLData MiningGCPKerasMachine LearningPyTorchTensorflow

Posted 5 months ago

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🔥 Associate Product Support Specialist

Posted 6 months ago

📍 Slovakia, Czechia

🧭 Full-Time

🔍 Digital commerce and marketing technology

🔧 Requirements

Basic understanding of HTML, CSS, JS.
Strong problem-solving skills, from identification to resolution.
Analytical thinking and ability to learn quickly.
Advanced or native level of English language.
Interest in data analytics and online marketing.
Ability to communicate and build relationships with clients.
Previous work experience in a client-facing role, support or marketing.

💡 Responsibilities

Provide consulting to Bloomreach Engagement users through live chat or other channels.
Cover topics such as product and technical questions about Bloomreach Engagement and related technologies.
Help clients understand how to create reports, segmentations, campaigns or analyses.
Diagnose requests and guide customers through the problem-solving process.
Refer specialized cases to experts and assist other consultants with advanced use-cases.

Analytical thinkingEnglish communication

Posted 6 months ago

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