Bloomreach

Bloomreach is a developer of a cloud-based software that connects both customer and product data to personalize all customer touch-points.

501-1000 employees

Founded 2009

$30M debt financing

Web Development

Private Company

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Web Development Information Technology Marketing Automation Software

Remote Work Available

This company offers remote work opportunities.

Open Positions6

Working in one of our Central European offices (BratislavaPrahaBrno) or from home on a full-time basisFull-TimeE-commercePosted

Senior Site Reliability Engineer - Datacraft

Build and maintain the reliability ecosystem for DataCraft services running on GCP and Kubernetes (DataProc, Cloud Composer, BigQuery, Snowflake/Databricks connectors).
Ensure end-to-end observability across the full data platform, from Kafka ingest to Databricks and BigQuery destinations.
Drive scalability for services based on operational and telemetric data (OpenTelemetry, Prometheus, Victoria Metrics).
Maintain team health dashboards and alerting (Grafana, PagerDuty, Sentry).
Own and evolve Terraform-based infrastructure for DataCraft services.
Automate deployments, instance setup, and operational runbooks.
Maintain CI/CD pipelines (GitLab) with linters, security scans, code quality checks, and AI code reviews.
Help the team fulfill security requirements for ISO and SOC2 audits, enforcing security principles.
Ensure data access controls are properly enforced across multi-DWH environments (BigQuery, Snowflake, Databricks).
Participate in and drive L3 on-call rotation and incident resolution for DataCraft services.
Contribute tooling for debugging, troubleshooting, and performance testing of data pipelines and orchestration layers.
Use telemetry data and distributed tracing to navigate complex, distributed service architectures.
Ensure reliability and observability of the Loomi Analytics Agent data infrastructure.
Monitor and alert on data quality issues that could introduce inconsistencies or hallucinations in Loomi's responses.

PythonSQLGCP+15 more

Showing 1 of 6 positions

About Bloomreach

Bloomreach pioneers the future of personalized commerce, empowering businesses to create magical and measurable digital experiences. You'll work on a platform that unifies customer and product data, leveraging AI to deliver tailored journeys across every touchpoint. From AI-driven search and headless CMS to leading CDP and marketing automation solutions, Bloomreach's Commerce Experience Cloud helps over 1,400 global brands like American Eagle and Bosch drive higher growth and lasting loyalty. Their AI engine, Loomi AI, ensures consistent and autonomous personalization. You'll contribute to a company that surpassed $150 million in annual recurring revenue and is valued at $2.2 billion.

How We Work

Bloomreach operates with a 'virtual-first' philosophy, embracing remote work while fostering community through various events. This environment is built on trust and freedom, giving you autonomy in your work. Bloomreach encourages you to have an impact from any role, recognizing that everyone's contribution is valued. The company's culture is rooted in five core values, with a strong emphasis on continuous learning and open communication.

Engineering at Bloomreach

Engineers at Bloomreach tackle complex challenges in building a premier agentic platform for personalization. You'll contribute to an autonomous search system that processes tens of thousands of requests per second and handles millions of data rows for imports. Their data pipeline team, built on strong DevOps principles, focuses on autonomy and data-driven decision-making, using technologies like Python, Go, Apache Kafka, Kubernetes, and Google Cloud Platform. You'll work on distributed systems, improving throughput, reliability, and observability, with a commitment to high code quality and continuous improvement. The team leverages AI extensively to redefine relevance in search and drive revenue for clients. You will build modular architectures and optimize performance for large-scale applications.

Why Join Us

Contribute to an agentic AI platform revolutionizing personalized customer journeys across 1,400+ global brands.
Work in a virtual-first environment that promotes autonomy, trust, and continuous personal and professional growth.
Impact key product development and innovation, including AI-powered search and headless CMS solutions.
Grow your skills with a $1,500 annual professional education budget and participate in leadership development programs.
Engage with a supportive, high-performing culture that values transparency, feedback, and work-life balance through initiatives like 'DisConnect' days.

Benefits & Perks

Restricted Stock Units or Stock Options, aligning your success with the company's.
Company performance bonus for everyone.
Employee referral bonus of up to $3,000.
Annual professional education budget of $1,500 for books, courses, and certifications.
Extended parental leave up to 26 calendar weeks for primary caregivers.
Employee Assistance Program with counselors.
Subscription to Calm, a sleep and meditation app.
Quarterly 'DisConnect' days for company-wide recharge and time off.
Five paid days off annually for volunteering activities.

Tech Stack

widgetsmappingservermobileframework

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