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Steer

Steer

Business Activity Management

1-10 employees
Founded 2018
Consulting
Private Company
WebsiteLinkedInEmailFacebookShareTweet
ConsultingInformation TechnologySoftware

Remote Work Available

This company offers remote work opportunities. Team members are distributed across the U.S. and Canada.

Open Positions5

United States (Remote)Full-TimeAutomotive SaaSPosted
Strategic Customer Success Manager
  • Drive end-to-end management of strategic accounts, including account planning, QBRs, renewal readiness, and expansion identification.
  • Help design Steer's enterprise CS framework, defining how we proactively support and scale our highest-value accounts.
  • Partner with Support, Onboarding, Product, Sales, and RevOps to resolve complex escalations.
  • Create clear account plans for top-tier accounts to track enterprise health, revenue risks (GRR), and expansion opportunities (NRR).
  • Lead smooth onboarding transitions and coordinate reporting and campaign strategies.
Account ManagementStakeholder managementCustomer Success+1 more
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About Steer

Steer transforms automotive repair shops, pioneering a comprehensive software suite that moves beyond traditional task lists. You empower shop owners to focus on strategic growth and customer retention. With a full CRM marketing suite and intelligent scheduling, Steer helps independent and multi-location shops process appointments and manage customer interactions seamlessly. You are shaping the future of auto service, integrating features like text messaging, email automation, and reputation management. Your solutions save time and drive profitability for automotive businesses.

How We Work

You will join a 100% remote team, with operations based in the United States. This environment supports a collaborative, high-ownership culture where you are empowered to make a significant impact. Steer values diversity, believing that authentic self-expression is key to team success. You will find a flexible work arrangement designed to foster innovation and personal well-being. Decision-making is collaborative, ensuring every team member can contribute to our collective goals.

Engineering at Steer

As an engineer at Steer, you won't just write code; you will architect systems around autonomous, AI-driven workflows. The company is refactoring teams to be agentic-first, emphasizing high-level problem-solving and AI/LLM expertise. You will have the autonomy to experiment and implement the latest tech directly into core products. The platform is built using .NET, Node.js (TypeScript), and React, leveraging PostgreSQL, MySQL, MongoDB, and Redis for robust data management. You will shape our platform for 100% market dominance.

Why Join Us

  • You will lead massive products from start to finish within lean, high-velocity teams.
  • You'll build an AI-integrated, agentic-ready infrastructure that enables autonomous workflows.
  • You receive 100% employer-paid medical, dental, and vision insurance within 30 days.
  • You get flexible PTO with a 15-day minimum and generous parental leave.
  • You'll work in a 100% remote environment with a growth & wellness stipend and WFH equipment.

Benefits & Perks

  • 100% remote work environment
  • Medical, Dental and Vision insurance within 30 days
  • 100% employer-paid medical insurance
  • Equity package
  • Flexible PTO with 15 days minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Growth & Wellness Stipend
  • WFH Equipment

Tech Stack

web_serverwidgetsmedia

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