Remote Customer Service Jobs

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📍 Philippines

🧭 Part-Time

💸 500.0 - 650.0 USD per month

🏢 Company: Drop Zero Digital

  • 1–2 years’ experience in recruitment coordination, HR admin, or a highly organized VA/admin role
  • Strong English fluency (written + spoken) — you’ll be drafting candidate comms regularly
  • Highly organized, detail-oriented, and comfortable managing multiple moving parts
  • Emotionally intelligent — someone who reads between the lines and communicates clearly
  • Strong initiative, self-leadership, and proactive problem-solving
  • Familiarity with tools like Google Workspace, Microsoft Office, Slack, ATS platforms, etc.
  • Serve as the key link between the Founder, Interviewers, and Candidates
  • Manage candidates in our Applicant Tracking System (ATS) with speed and precision
  • Review video interviews, assess written applications, and help us make confident decisions
  • Own all admin from job posting to signed offer letters and onboarding forms
  • Write job descriptions and posting copy for LinkedIn and other platforms
  • Respond to candidate questions, manage inboxes, and schedule interviews
  • Support across recruitment projects, hiring campaigns, and internal process improvements
  • When hiring slows down, support across marketing ops, virtual assistant tasks, or client success

HR ManagementMicrosoft OfficeWritten communicationFluency in EnglishRecruitment

Posted about 1 hour ago
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📍 Mexico

🧭 Part-Time

🔍 Hospitality Management

🏢 Company: Mindrift

  • Master's degree or PhD in Tourism/Hospitality Management or a related field
  • 3+ years of professional experience in Hospitality Management or other related fields
  • Advanced (C1) or above level of English
  • Generate prompts that challenge AI.
  • Define comprehensive scoring criteria to evaluate the accuracy of the AI’s answers.
  • Correct the model’s responses based on your domain-specific knowledge.

Artificial IntelligenceFluency in English

Posted about 15 hours ago
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📍 Latin America

🏢 Company: Jahnel Group👥 101-250Product DesignInformation TechnologySoftware

  • 5+ years of experience as a Software Engineer
  • Proficiency in .NET (C#) and/or Java
  • Strong knowledge of SQL and relational databases
  • Experience with CI/CD tools and pipeline management
  • Familiarity with Test-Driven Development (TDD) and automated testing practices
  • Ability to work collaboratively in a distributed, remote-first environment
  • Strong communication skills and English fluency (written and verbal)
  • Design and develop backend services and enterprise-grade software solutions
  • Collaborate with cross-functional teams including QA, DevOps, and product management
  • Implement robust database solutions and optimize SQL queries for performance
  • Participate in the entire software development lifecycle, including TDD and CI/CD
  • Write unit and integration tests to ensure software quality
  • Maintain clear documentation and follow best practices in version control
  • Troubleshoot and resolve production issues with a focus on stability and scalability

Backend DevelopmentSQLGitJavaC#.NETCommunication SkillsCI/CDRESTful APIsFluency in EnglishSoftware Engineering

Posted about 15 hours ago
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📍 Greece

🔍 Customer Service

🏢 Company: Patrique Mercier Recruitment TR

  • Fluency in Dutch and English is essential
  • Experience in customer service or a related role is strongly preferred.
  • Outstanding communication skills with a focus on delivering excellent customer care.
  • Strong problem-solving skills and a proactive approach to customer support.
  • Familiarity with CRM systems and common office applications.
  • Ability to work independently in a remote setting while collaborating effectively with a team.
  • Provide professional and friendly customer service to Dutch-speaking clients via phone, email, and chat.
  • Address customer inquiries, resolve complaints, and ensure satisfaction with Bofrost products.
  • Deliver accurate information about products and services, assisting customers in making informed choices.
  • Maintain thorough documentation of customer interactions in our CRM system for record-keeping.
  • Work collaboratively with team members to enhance service delivery and customer experience.
  • Collect feedback from customers to report on service quality and suggest improvements.

Communication SkillsProblem SolvingCustomer serviceWritten communicationFluency in EnglishVerbal communicationCRMCustomer support

Posted about 17 hours ago
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📍 Latin America

🧭 Contract

💸 1300.0 - 1500.0 USD per month

🏢 Company: GoFasti👥 10-50

  • 3+ years of experience in SDR or lead generation roles.
  • Strong familiarity with HubSpot and Apollo.
  • Excellent communication and adaptability across U.S. regions/personas.
  • Comfortable using scripts while personalizing outreach.
  • Self-motivated, organized, and proactive in a remote setting.
  • Experience in U.S. tech sales or software-related industries is a plus.
  • Experience with SEO, digital marketing, or sales department setup is a plus.
  • Identify, validate, and obtain prospect contact information.
  • Conduct cold calls, follow-ups, and post-event outreach (e.g., trade shows).
  • Schedule meetings for the sales team using HubSpot and Apollo.
  • Execute outbound campaigns and multichannel outreach (phone, LinkedIn, text).
  • Maintain accurate lead records in HubSpot.
  • Collaborate on outreach scripts and adjust messaging for target personas.
  • Communicate technical value simply to both IT and non-IT stakeholders.

SalesforceCommunication SkillsCustomer serviceSEORESTful APIsAttention to detailOrganizational skillsWritten communicationMultitaskingExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsFluency in EnglishVerbal communicationActive listeningClient relationship managementSales experienceLead GenerationDigital MarketingCRMScripting

Posted 1 day ago
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📍 Canada

🧭 Part-Time

🔍 IT

🏢 Company: Keywords Studios💰 Post-IPO Equity 11 months ago🫂 Last layoff over 1 year agoAudioVideo GamesDigital MediaContent

  • Native speaker of required language (Italian)
  • Excellent written & spoken English
  • In-depth understanding of the cultural specificities that govern the usage of the language
  • Capable of following and executing deliverable according to a planning autonomously and on constrained timelines
  • Capable of documenting pertinent cultural information into a knowledge repository, you enjoy doing research related tasks
  • Capable of presenting your observations and information in a digestible format such as reports, presentations, or documents
  • Computer literacy: Microsoft Office Suite, Google Suite
  • Building and maintaining their language of expertise in tools, using your knowledge of both the language and the cultures which speak this language to ensure that classification is accurate, and context based.
  • Classifying words/phrases based on a defined taxonomy of online harms.
  • Reviewing chat data to ensure accurate classification and address misclassifications as needed.
  • Analyzing data for trends and creating classification improvement plans based on impact.
  • Identify and add vocabulary based on client requests, global issues, current events, and other trends.
  • Collaborating with the Client Success team to answer client questions and assist in tackling problems they may be facing within their communities.
  • Participating in developing new and better ways of detecting content intended to circumvent content moderation.
  • Support product testing when needed and identify and report product outages
  • Using various tools to curate and build datasets for evaluating and testing models and/or prompt effectiveness
  • Labeling or analyzing data for our data scientists to assist in training AI
  • Test for potential harms in new AI features, evaluate response, report results
  • Work with internal teams to refine policy input for AI
  • Contribute native language prompts to red-teaming library for future use
  • Label audit data provided
  • Report results, identify areas of weakness and recommendations for improvement

Microsoft Office SuiteResearchFluency in EnglishComputer skills

Posted 1 day ago
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📍 Germany

🧭 Full-Time

🔍 Software Development

🏢 Company: zoom

  • Demonstrated success selling SaaS, UCaaS, CCaaS, or VoIP solutions in a fast-paced environment.
  • You thrive on finding new opportunities, opening doors, and closing high-impact deals.
  • You continuously learn, ask the right questions, and stay ahead of evolving technologies.
  • Fluency in German (at a professional level) and strong English communication skills are required.
  • Hands-on experience with Salesforce CRM, Clari, Lusha, LinkedIn, and Sales Navigator.
  • Confident in understanding, positioning, and selling UCaaS, CCaaS, and AI-powered communication solutions to address real customer business challenges.
  • Ability to operate independently, balancing inbound and outbound sales efforts with precision.
  • Manage a portfolio of Mid-Market accounts while actively hunting for new business opportunities across the DACH region.
  • Sell Zoom’s full range of UCaaS and CCaaS solutions, along with AI enhancements, directly to customers via multichannel engagement (phone, video, digital).
  • Position Zoom’s evolving platform, including Meetings, Phone, Contact Center, Chatbot Solutions, and Revenue Intelligence as transformative solutions that address clients’ business needs.
  • Build tailored proposals, deliver impactful client presentations and demos, and successfully manage complex sales cycles.
  • Maintain an active pipeline and provide accurate sales forecasts through Salesforce and Clari.
  • Work closely with Product Specialists — including UCaaS & CCaaS Advisors, Customer Experience Specialists, Event Specialists, and others — to deliver holistic, customized solutions that meet each client's unique needs.
  • Act as the face of Zoom to customers, embodying our values and vision for modern, AI-powered communication.

SalesforceCommunication SkillsRESTful APIsAccount ManagementFluency in EnglishSales experienceCRMSaaS

Posted 1 day ago
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🔥 Onboarding Coach
Posted 1 day ago

📍 Latin America

🔍 Hospitality

🏢 Company: Third-Party Job Posts

  • 1+ years of hospitality experience in hotels, hostels, BNBs or similar with Front Desk, Night Auditor, Revenue Manager, General Manager roles
  • Experience in hospitality/tourism
  • Communication skills and a positive attitude
  • Fluent English
  • Fluent in Spanish and/or Portuguese, French, Italian is a differential and a plus
  • Problem-solving skills and emotional management
  • Compatible graduation course (completed)
  • More than 2 years of proven experience in the area
  • Skill with computers and systems
  • Excellent internet/wifi connection
  • Responsible for onboarding, training and the overall success of each client using the Cloudbeds platform through video conferencing, phone calls and emails
  • Follow up with new accounts and assist with the onboarding process
  • Assist and support our existing customers (hotel properties) daily in the use of our software in English and other languages.
  • Partner and work closely with Sales to define and achieve customers’ success criteria, demonstrate ROI, and ensure customer renewal with Cloudbeds product suite.
  • Resolve customer complaints/questions via phone, email, chat, or any other media that Cloudbeds uses to help customers.
  • Answer product and service questions via our email ticketing system
  • Troubleshoot and make outbound calls for escalated issues and onboarding calls
  • Use training materials to keep up-to-date with the latest system updates
  • Attend company-wide online training sessions
  • Act as a trusted advisor, thought leader, and subject matter expert to customers in relation to the full suite of Cloudbeds’ products.
  • Utilize customer service skills to resolve client inquiries; understand the needs of clients and determine appropriate solutions.
  • Cultivate and maintain an excellent relationship with clients to build client loyalty/retention and promote increased usage and adoption of the software.
  • Develop and maintain a deep understanding of customers’ business drivers and operational goals, and steer our product to align with those initiatives.
  • Gather client feedback and requirements for future releases of the software.
  • Enter critical support and activity notes in salesforce
  • Help create and/or translate new tutorials as needed by contributing content to the database of support articles

Communication SkillsProblem SolvingCustomer serviceRESTful APIsCoachingAccount ManagementFluency in EnglishTrainingTroubleshootingRelationship managementSales experienceCRMSoftware EngineeringCustomer support

Posted 1 day ago
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📍 Greece

🏢 Company: InventYOU AB

  • A university degree in Business Administration, Project Management, Marketing, Engineering, Computer Science or a related discipline.
  • A foundation or professional certification in PMI, Prince2, Agile SCRUM, or similar methodologies.
  • Minimum of 5 years of hands-on experience managing projects and programs with a track record of successful delivery — including global or international initiatives.
  • Excellent written and verbal communication, negotiation, and problem-solving skills.
  • Strong ability to influence, motivate, and lead across functions and cultures.
  • A proactive and flexible mindset, with the ability to work independently and manage multiple moving parts.
  • Experience working across multiple time zones and navigating virtual collaboration models.
  • Lead and manage projects across diverse teams and time zones, ensuring timely and quality delivery.
  • Plan, organize, and monitor progress with a sharp attention to detail, ensuring all project initiatives are executed effectively.
  • Adapt quickly in a climate of change, managing resources and deliverables under pressure without compromising outcomes.
  • Build trust across stakeholders, resolve conflicts, and lead teams using tailored leadership and communication styles.
  • Promote best practices and proactively identify areas for process improvement through independent research and initiative.
  • Facilitate workshops, lead presentations for senior stakeholders, and support change management efforts in decentralized settings.
  • Collaborate closely with international, multidisciplinary teams, driving alignment and results across geographies.

LeadershipProject ManagementAgileSCRUMCommunication SkillsTime ManagementProblem-solving skillsMS OfficeFluency in EnglishNegotiation skillsActive listeningCross-functional collaborationRisk ManagementStakeholder managementChange ManagementBudget management

Posted 1 day ago
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📍 Estonia

🔍 Financial Technology

🏢 Company: SupportYourApp👥 1001-5000💰 almost 3 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

  • Excellent English and Russian language (at least C1 for both spoken and written)
  • Experience in customer service
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
  • Provide exceptional customer support in the blockchain sector via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Always be up-to-date with cutting-edge technology
  • Securely work with customers’ sensitive information
  • Apply the latest and greatest customer happiness practices
  • Maintain working knowledge of our client’s products and services
  • Communicate with developers and other departments of various IT companies

Analytical SkillsCustomer serviceExcellent communication skillsFluency in EnglishResearch skillsCRM

Posted 1 day ago
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