- Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.
- Design and implement conversational flows, dialogue state, and fallback handling.
- Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.
- Connect bots to backend services, databases, CRMs, and third-party APIs.
- Handle webhooks, rate limits, and platform-specific message formats.
- Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.
- Implement logging, monitoring, and recovery for production bots.
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