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🔥 Training Success Specialist, Denmark (Maternity Cover)

Posted about 3 hours ago

📍 Denmark

🧭 Temporary

🔍 Change Management

🏢 Company: Prosci👥 101-250💰 Private about 8 years agoEducation Consulting Association

🔧 Requirements

Able to facilitate and lead group activities as well as being a confident public speaker
Intellectually curious and self-starting; this is not a role for those waiting to be tasked before acting
Excellent time management and organisational skills
Demonstrate adaptability, flexibility, and the ability to problem-solve
Professional proficiency in spoken and written Danish and English
Have a keen eye for detail while maintaining a focus on the bigger picture
A warm, responsive and friendly communication style and a genuine interest in people
Good working knowledge of MS 365, online meeting platforms, and CRM systems
Team player, able to work collaboratively with others

💡 Responsibilities

Partner with the Instructor to create an unforgettable classroom experience for Prosci’s clients on both virtual and in-person courses
Preparing training venues and liaising with catering staff as host for in-person training
Build rapport with course attendees and foster productive relationships, for example, by addressing any questions or needs as they arise during or after training
Take pride in becoming expert on the Prosci digital tools
Be confident to lead delivery of aspects of the course material
Remain up-to-date on latest Prosci solutions, training offerings and thought-leadership to enable you confidently and competently to begin business development conversations in the classroom and accurately hand details to our growth team
Be thorough: proactively work with colleagues in our operations team to ensure all pre, in-course, and post course activities are completed efficiently
Analyse participant feedback and performance metrics to drive continuous improvement in our training programmes.
Collaborating with participants from global organisations to facilitate the creation of change strategies and implementation plans
When not actively supporting training courses, you will have the opportunity to engage in cross-functional collaboration on internal projects. For example, supporting our marketing team with webinars, blog posts and research projects

Project Management Salesforce Communication Skills Problem Solving Customer service Presentation skills Time Management Written communication Excellent communication skills Adaptability MS Office Teamwork Training Active listening Client relationship management Cross-functional collaboration CRM Change Management

Posted about 3 hours ago

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🔥 MAC Pharmacy Reimbursement Analyst

Posted about 3 hours ago

📍 New Brunswick, Prince Edward Island, Nova Scotia, Ontario

🧭 Permanent

🔍 Health and Dental Claims

🏢 Company: medavie_external

🔧 Requirements

Minimum 6 months work experience in an office environment
Experience working with the Microsoft Office Suite

💡 Responsibilities

Reviews, analyzes, investigates and authorizes payment of health and dental claims within set guidelines
Corresponds with claimants or agents; Providers and/or customers when required
Handles and processes claims transactions accurately and efficiently (speed and accuracy)
Uses business knowledge and experience to solve routine problems, with the support of senior staff
Produces clear and effective written materials

Communication Skills Analytical Skills Microsoft Excel Customer service Attention to detail Written communication Microsoft Office Suite Problem-solving skills Teamwork Active listening Data entry Computer skills

Posted about 3 hours ago

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🔥 SDE - Customer Engineering | Automation Testing - Selenium (Pre-sales & Post-sales) | Remote - Delhi/Hyderabad/Bengaluru

Posted about 3 hours ago

📍 India

🔍 Software Testing

🏢 Company: external

🔧 Requirements

Minimum 1 to 4 years of experience in Automation Testing - Selenium & API
Bachelor’s degree in Computer Science, Computer Engineering or related technical discipline
Ability to work well in a highly dynamic / team environment; excellent customer facing communication skills; strong team player
Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC)
Ability to handle multiple competing priorities in a fast-paced environment.
Ability to break down complex concepts into easily understood frameworks and models.
Disciplined self-starter, does whatever it takes in order to succeed
Able to work with customer in different time zones, as required

💡 Responsibilities

Drive the customer’s BrowserStack technical product evaluation end to end.
Coordinate actively with customer stakeholders like the customer's Dev, QA, Network, Security, Business teams etc., to resolve technical product queries or technical roadblocks.
Lead Customer Engineering activities including technical discovery, RFP responses, product value proposition, architectural guidance, L3 technical support escalations and ongoing customer relationships
Dev is technical approaches/solutions to enable customers to achieve success with BrowserStack.
Work with cross functional product & engineering teams, learn & develop on testing domain technologies among others as per the customer needs. This involves programming, test automation frameworks, CI tools, security, networks, etc.
Design and lead comprehensive technical sessions and workshops for customers
Work as a bridge between Customer and Product & Engineering teams, capture technical product requirements and feedback from customers and relay it to product with relevant market insights to enhance product.

Agile Javascript QA Automation API testing REST API Selenium Communication Skills CI/CD Customer service Customer Success

Posted about 3 hours ago

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🔥 Fulfillment Specialist

Posted about 4 hours ago

📍 USA

🧭 Contract

🔍 Background Screening

🏢 Company: Certn

🔧 Requirements

Strong data entry skills with a high degree of accuracy and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Problem-solving skills with the ability to troubleshoot and escalate issues
Strong verbal and written communication skills
Proficiency in using technology, including CRM systems and Google Suite or Microsoft Office
Ability to quickly learn and adapt to new software, workflows, and operational processes
1+ years of experience in a high-volume operational or administrative role, preferably in background screening, compliance, or a related field
Experience working with internal systems or databases to track and manage fulfillment requests
Previous customer service experience, especially in a professional setting or via chat/phone

💡 Responsibilities

Process US fulfillment requests accurately and efficiently
Ensure US fulfillment components are completed within service level agreements (SLAs)
Provide proactive customer support via chat and phone when needed
Communicate and coordinate with team members to optimize fulfillment processes
Identify and troubleshoot basic issues, escalating when necessary
Contribute to process improvements by documenting procedures and suggesting workflow enhancements
Assist fulfillment and operations teams as needed
Quickly adapt to new processes and tools

Communication Skills Customer service Problem-solving skills MS Office Data entry CRM

Posted about 4 hours ago

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🔥 Channel Business Development Representative - German Speaking

Posted about 5 hours ago

📍 Ireland, the UK, France or Germany

🔍 Software Development

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaS Analytics Marketing Copywriting Social Media

🔧 Requirements

Desire and commitment to do what it takes to be successful in sales
Positive outlook and a strong ability to take responsibility for their successes and failures
Exceptional consultative selling skills and closing skills
Sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them

💡 Responsibilities

Create a large pipeline of leads and opportunities
Dissect a partner's business goals and help them develop a better plan for achieving them
Present how the inbound methodology and HubSpot's software can help a partner improve the fundamentals of their business
Close new business at or above quota level
Work with marketing and technology departments to execute sales strategy
Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Business Development Salesforce Communication Skills Customer service Relationship management Sales experience Lead Generation CRM

Posted about 5 hours ago

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🔥 Contract Contact Center Recruiter

Posted about 5 hours ago

📍 United States

🧭 Contract

🔍 Contact Center

🔧 Requirements

Minimum of one year experience of high-volume call center recruiting
Must have strong organizational skills
Excellent communication skills, both written and verbal
Exercise independent judgment, ability to make solid decisions to ensure a pool of best-fit, highly qualified individuals are hired
Must be able to work in a fast-paced environment and the ability to communicate effectively with candidates and team members
Superior multitasking skills and the ability to manage multiple projects simultaneously
Proven track record of meeting and exceeding hiring targets and staying focused on quality
Willingness to work extended hours/weekends when necessary
Experience with an applicant tracking system is preferred

💡 Responsibilities

Reviewing job applications
Conducting virtual interviews via Microsoft Teams
Presenting job offers
Tracking candidates through Workday
Communicating with management team
Assist with new hire onboarding
Meet weekly offer goals consistently

HR Management Communication Skills Customer service Microsoft Office Organizational skills Time Management Written communication Multitasking Interpersonal skills Excellent communication skills Problem-solving skills Active listening Recruitment Relationship management

Posted about 5 hours ago

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🔥 Allergy Territory Account Specialist – Colorado Springs / Albuquerque – Remote

Posted about 5 hours ago

📍 United States

💸 114100.0 - 211900.0 USD per year

🔍 Specialty Pharmaceuticals, Biotech

🏢 Company: internal_careers_for_acquired_entities

🔧 Requirements

Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder.
Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
Must have a valid driver’s license.

💡 Responsibilities

Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Communication Skills Analytical Skills Collaboration Microsoft Excel Customer service Compliance Relationship building Problem-solving skills Account Management Negotiation skills Cross-functional collaboration Sales experience Market Research Strategic thinking

Posted about 5 hours ago

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🔥 <INTERNAL CANDIDATES ONLY> Customer Success Manager

Posted about 5 hours ago

📍 US

💸 55000.0 - 65000.0 USD per year

🔍 Software Development

🏢 Company: StarRez👥 251-500💰 Private about 3 years agoConsulting SaaS Property Management Software

🔧 Requirements

Bachelor's degree preferred or 6+ years equivalent relevant professional experience
Experience working in a customer facing technical support role
3+ years of experience utilizing StarRez, THD, or Mercury software, preferably as a Power User OR are a current StarRez employee
3+ years of experience working in University or College Housing, Residence Life, OR Student accommodation/reservations systems OR relevant database management experience

💡 Responsibilities

Develop strong relationships with assigned customers through regular, meaningful engagement to ensure satisfaction and long-term success.
Work with customers to establish goals, track key performance indicators, and provide guidance on maximizing their use of StarRez solutions.
Analyze customer usage metrics, gather feedback, and run NPS surveys to proactively identify areas for improvement and growth.
Anticipate customer needs, offer strategic recommendations, and identify logical expansion opportunities to enhance their investment.
Serve as the primary point of contact for escalations, taking ownership of issues and ensuring timely resolution through proper escalation channels.
Act as a subject matter expert, offering best practices and business process guidance to help customers optimize their housing management operations.
Track outstanding implementation items and collaborate with internal teams to ensure timely delivery and customer satisfaction.
Help customers design and strategize the integration of StarRez with other systems to improve efficiency and operations.
Develop project plans, procedures, and internal documentation strategies to support customers' ongoing success with the platform.
Work cross-functionally with internal departments to provide escalation support, track project timelines, and ensure a seamless customer experience.

Project Management SQL Data Analysis Jira Communication Skills Analytical Skills Problem Solving Customer service Mentoring Organizational skills Relationship building MS Office Account Management Empathy Training Active listening Client relationship management Cross-functional collaboration Data entry Strategic thinking Technical support Customer support Customer Success SaaS

Posted about 5 hours ago

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🔥 Product Manager, Order Management

Posted about 6 hours ago

📍 United States

🔍 Ecommerce

🏢 Company: TCGPlayer_External_Career

🔧 Requirements

Demonstrated success as a product manager or similar role working with small business ecommerce tools.
Expertise at customer, operations, and workflow research and past examples of creating new customer value.
4 or more years of product management experience, including subject matter expertise in small business products and services, both within the United States and internationally.
Strong understanding of customer onboarding and retention strategies in an international SMB market.
Ability to engage in technical discussions and collaborations with design, engineering and operations teams.
Ability to coach and guide cross-functional teams without supervisory responsibility and work in a collaborative environment.

💡 Responsibilities

Improve the core product experience for our sellers by focusing on tools and services that enable them to grow and operate their business, including tools to help our online and in-store sellers better manage their orders.
Build strategies for these products that are competitive, cost-effective, and serve our domestic and international customers’ needs.
Determine customer needs through direct interactions, qualitative research, and statistical analysis.
Partner with cross-functional teams of developers, marketing, design, operations, and sales professionals to launch, optimize, and innovate on TCGplayer’s seller tools for product identification and pricing.
Define and own the product vision and strategy, measuring and achieving ambitious goals, regardless of temporary setbacks.
Serve as subject matter expert on small business hobby and collectible sellers’ practices, operations, and paths to long-term success.

Project Management Business Analysis Business Intelligence Data Analysis Product Management Product Operations Cross-functional Team Leadership Product Development Strategy Product Analytics Communication Skills Analytical Skills Collaboration Customer service Agile methodologies RESTful APIs Problem-solving skills Reporting Market Research Stakeholder management Technical support Financial analysis Data modeling Customer support SaaS

Posted about 6 hours ago

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🔥 Senior Account Manager

Posted about 6 hours ago

📍 United Kingdom

🔍 Food Manufacturing

🏢 Company: Kepak Group

🔧 Requirements

Full drivers’ licence
Availability to travel as required within the UK
Exceptional customer relationship management and professionalism
Strong communication skills are essential
Ability to thrive in a fast-paced environment
Previous experience in a same or similar role within food manufacturing industry
Excellent organisational skills, attention to detail and time management capability
Ability to work on own initiative to find solutions to day to day issues that arise
Ability to review and analyse data and prepare reports
Self-motivated with a strong work ethic

💡 Responsibilities

Proactively manage and build customer relationships and deliver an excellent service to them, guaranteeing prompt and professional communication to address all inquiries
Deliver exceptional sales coordination and follow-up to create a smooth customer journey
Proactively strive to enhance customer service standards and refine sales support processes
Monitor customer satisfaction and co-ordinate the resolution of any complaints
Stock management and sales forecasting: Review of forecasted demand plan and stock availability to maintain customer service level and manage stock movements
General sales administration – order processing, maintenance and administration of price files, promotion calendars, management and recording of claims
Prepare presentations and collect market data including both desk and field market research
Proactively assist with NPD (new product development) processes including new line forms, pricing set up, code management
Proactively contribute to the sales/order closing process with existing accounts
Prepare monthly/weekly reports for the commercial team ensuring the accuracy of data
Project work: Coordination and management of continuous improvement projects within the team

Project Management Data Analysis Communication Skills Customer service Attention to detail Organizational skills Time Management Excellent communication skills Account Management Reporting Budgeting Data entry Sales experience Market Research CRM Financial analysis

Posted about 6 hours ago

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