WebRTC Jobs

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WebRTC
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📍 Cyprus, Malta, USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia

🧭 Full-Time

🔍 Social Discovery

🏢 Company: Social Discovery Group👥 501-1000Venture CapitalFinanceInformation Technology

  • Experience with .NET Core
  • Experience with RabbitMQ, Kafka or other Message Brokers
  • Experience with Microsoft SQL Server 2008-2016
  • Experience with NoSQL DB (MongoDB, Redis, etc)
  • Nice to have experience in Go language and WebRTC

  • Participation in designing the architecture of a large, high-loaded application
  • Development of new and finalization of current functionality
  • Implementation of components and services
  • Control over the quality of implementation

KafkaMicrosoft SQL ServerMongoDBRabbitmqGo.NET coreRedisWebRTC

Posted 1 day ago
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📍 U.S.

🧭 Full-Time

🔍 Telecommunications, SaaS

  • Strong problem-solving, decision-making, and critical-thinking skills.
  • Familiarity with remote or hybrid environments.
  • Previous experience in a client-facing technical role for a SaaS or telecom business.
  • Ability to convey complex ideas in layman's terms.
  • Organizational skills and multitasking in a fast-paced environment.
  • Excellent customer service skills, clear communication, and technical writing skills in English.
  • Basic understanding of telephony routing, OSI model, and foundational operating systems.
  • Experience with ticket management systems like Zendesk and Atlassian products.

  • Receive and respond to escalated Customer cases regarding technical and functional questions or issues.
  • Handle a variety of complex issues dealing with various platforms, operating systems, applications, integrations, inbound / outbound calling, caller ID, calling features.
  • Assist the Frontline Support team and create internal documentation.
  • Work closely with developers and product management to diagnose and resolve issues.
  • Take ownership with stakeholders to resolve systemic issues and suggest enhancements.
  • Monitor Customer Support metrics and follow up to ensure customer satisfaction.

AndroidJiraWebRTCTechnical support

Posted 7 days ago
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📍 United States

🧭 Full-Time

💸 169600.0 - 395400.0 USD per year

🔍 Cloud contact center software

  • 10+ years in software product management.
  • 5 years managing a software-as-a-service product.
  • At least 2 years of direct team management experience.
  • Knowledge of integrating with Salesforce, ServiceNow, Microsoft, and Zendesk.
  • Track record of delivering innovative software solutions.
  • Understanding of voice protocols such as SIP, WebRTC, gRPC.
  • Experience building applications on public cloud platforms (GCP, AWS).
  • Proven ability to collaborate across organizations and management levels.

  • Manage the Partner Integrations Portfolio product management team.
  • Define strategy, set objectives, and manage the end-to-end lifecycle of the portfolio.
  • Develop and maintain the Product Roadmap in collaboration with the broader Product Team.
  • Establish relationships with partner companies for integration strategy and roadmap.
  • Translate market requirements into prioritized product requirements.
  • Collaborate with Business Development Team on integration strategy.
  • Manage backlog with Aha and Jira, converting to Epics, Features, and User Stories.
  • Ensure requirements are clear for Engineering and delivered according to practices.
  • Develop product business cases for new initiatives.
  • Lead products through new product introduction process with Program Management.
  • Work with Product Marketing and Sales on positioning and pricing.
  • Ensure deployment of integrated adapters and APIs.
  • Stay informed on industry trends and competitor offerings.
  • Provide product expertise for sales engagements and conferences.
  • Adopt a hands-on approach from requirement definition to product direction.
  • Manage and coach the product management team, assessing performance.

AWSAgileGCPProduct ManagementJiragRPCWebRTCCRM

Posted 15 days ago
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📍 Mexico, Argentina, Colombia

🧭 Contract

💸 4000.0 USD per month

🔍 VoIP

🏢 Company: Workana Premium

  • Experiencia mínima de 5 años trabajando con sistemas VoIP, específicamente con FreeSWITCH y Kamailio.
  • Conocimientos sólidos de protocolos VoIP como SIP, RTP y UDP.
  • Experiencia administrando servidores Linux.
  • Habilidad para usar herramientas de análisis como Wireshark.
  • Conocimientos en WebRTC (deseable).
  • Familiaridad con otras plataformas VoIP como Asterisk (ventaja).
  • Capacidad de diagnóstico y solución de problemas de red y sistemas.
  • Excelentes habilidades de comunicación y trabajo en equipo.

  • Diseñar y mantener sistemas VoIP utilizando FreeSWITCH y Kamailio.
  • Configurar y administrar servidores VoIP y redes de comunicación.
  • Optimizar el rendimiento del sistema para calidad y eficiencia en llamadas.
  • Diagnosticar y resolver problemas técnicos complejos.
  • Colaborar con proveedores de telefonía para integrar troncales SIP.
  • Trabajar con otros equipos para integrar soluciones VoIP con diferentes plataformas.
  • Documentar configuraciones y mejores prácticas técnicas.

WebRTCLinux

Posted 30 days ago
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🔥 AWS Technical Architect
Posted about 1 month ago

📍 United States, British Columbia, Ontario, Colombia

🔍 AI and Consulting

  • Customer-facing contact center experience.
  • Experience building integrations across WFM, CRM, and contact center solutions.
  • Familiarity with communications protocols and APIs like WebRTC and SIP.
  • Hands-on scripting/coding experience in languages such as python, java, c#, .NET, Node.js.
  • Strong communication and presentation skills, especially with executives and IT management.
  • API integration experience.
  • Strong troubleshooting and debugging abilities.
  • Experience with Cloudformation, Contact Flow Design, and Lambda Integration.
  • Proficient in documenting infrastructure requirements including security and compliance.
  • Knowledge of automation tools for building, testing, and deploying software.
  • Contact Center architecture knowledge and experience implementing infrastructure as code.
  • Experience setting up monitoring and logging for infrastructure components.
  • Experience in technology/software sales, pre-sales, or consulting.
  • Advanced knowledge of AWS services and cloud architecture.
  • Salesforce knowledge and familiarity with Salesforce Service Cloud.
  • Knowledge of contact center products from platforms like Genesys, Cisco, Avaya, Twilio.
  • Experience with WorkForce Management solutions and campaigning management.
  • Knowledge of software development methodologies like Agile and Scrum.
  • AWS Cloud Practitioner Certification.
  • AWS Developer Associate or Professional Certification.
  • AWS Solution Architect or Professional Certification.
  • Salesforce Certified Administrator.

  • Ensure customer success in building and launching Amazon Connect solutions.
  • Conduct technology assessments and audits for moving to CCaaS AWS Connect Platform.
  • Facilitate business process reviews to identify customer requirements.
  • Educate customers on the value of AWS and participate in architectural discussions.
  • Lead discovery for projects, helping customers build ROIs, and deliver presentations.
  • Translate customer requirements into contact center designs using best practices.
  • Oversee and mentor technical teams to ensure quality delivery of solutions.
  • Act as a liaison between technical teams and business stakeholders.
  • Drive best practices in contact center design.
  • Manage project and customer communications effectively.
  • Deliver end-user training and documentation.
  • Exercise independent judgment in leading enterprise-level projects.
  • Lead vision and strategy discussions with contact center leadership.

AWSNode.jsPythonWebRTCTerraform

Posted about 1 month ago
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🔥 AWS Solution Architect
Posted about 1 month ago

📍 United States, India, British Columbia, Ontario, Colombia

🔍 AI and Consulting

  • Customer-facing contact center experience.
  • Experience building integrations across WFM, CRM, and contact center solutions.
  • Familiarity with communications protocols and APIs like WebRTC and SIP.
  • Hands-on scripting/coding experience (e.g., python, java, c#, .NET, Node.js).
  • Strong communication and presentation skills for interacting with executives and customers.
  • API integration experience.
  • Strong troubleshooting and debugging skills.
  • Experience with Cloudformation, Contact Flow Design, Lambda and Lex Integration, and Call Center Routing.
  • Knowledge of automation tools for software deployment (e.g., Jenkins, GitLab CI/CD).
  • Contact Center architecture knowledge.
  • Experience in technology/software sales, pre-sales, or consulting.
  • Advanced knowledge of AWS services and cloud architecture.
  • Salesforce knowledge and familiarity with Service Cloud.
  • Knowledge of contact center products (Genesys, Cisco, Avaya, Twilio, etc.).
  • Experience with WorkForce Management solutions.
  • Experience working with outbound dialers and campaign management.
  • Familiarity with software development methodologies (Agile, Scrum).
  • Certifications: Cloud Practitioner, Developer Associate or Professional, Solution Architect (AWS), Salesforce Certified Administrator.

  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers.
  • Conduct technology assessment and audits to identify the need for moving to CCaaS AWS Connect Platform.
  • Facilitate business process reviews to identify customer requirements.
  • Educate customers on AWS value, participate in architectural discussions.
  • Lead project discovery, help build ROIs, and deliver presentations.
  • Translate customer requirements into contact center design, leveraging best practices and AWS Services.
  • Oversee and mentor technical teams, ensuring project deliverables meet standards.
  • Act as a liaison between technical teams and stakeholders.
  • Drive best practice contact center design in solution delivery.
  • Manage all aspects of project and customer communications.
  • Deliver customer end user training and documentation.
  • Exercise independent judgment on enterprise-level projects.
  • Lead strategy discussions with contact center leadership.

AWSNode.jsPythonWebRTC

Posted about 1 month ago
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📍 Poland

🧭 Full-Time

💸 18000.0 - 22000.0 PLN per month

🔍 Healthcare technology

  • More than 6 years of experience in backend development.
  • Strong expertise in PHP.
  • Proficiency with relational databases (MySQL, SQL Server) and NoSQL databases (MongoDB).
  • Experience with Jira & Github.
  • Ability to understand the role of a Senior Developer, driving product development.
  • English communication at a minimum B2 level.

  • Join a core team of five developers transforming doctor-patient engagement through video consultations.
  • Build and maintain high-quality APIs, SDKs, and SaaS integrations.
  • Work in a diverse technical environment primarily using PHP and some .NET components.

PHPMongoDBMySQLJiraWebRTC

Posted about 1 month ago
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📍 Spain

🧭 Full-Time

💸 40000.0 - 60000.0 EUR per year

🔍 Healthcare technology

  • More than 6 years of experience in backend development of web applications.
  • Strong expertise in PHP.
  • Proficient with relational databases like MySQL, SQL Server, and NoSQL databases such as MongoDB.
  • Experience using Jira and GitHub.
  • Fluent in spoken and written English at a minimum B2 level.
  • Proactive, product-focused, and eager to learn and grow.

  • Join a dynamic team dedicated to transforming the way doctors engage with patients through video consultations.
  • Build and maintain high-quality APIs, SDKs, and SaaS integrations for healthcare professionals.
  • Work on a PHP-based codebase with some components in .NET, focusing on enhancing tools for doctors.

Backend DevelopmentPHPMongoDBMySQLJiraWebRTC

Posted about 1 month ago
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📍 Canada

🧭 Full-Time

💸 196000.0 - 218000.0 CAD per year

🔍 Telecommunications

🏢 Company: OpenPhone👥 51-100💰 $40,000,000 Series B almost 3 years agoProductivity ToolsMessagingB2BCollaborationSoftware

  • 5+ years of frontend development experience with React and TypeScript.
  • Proven expertise in real-time data handling and crafting chat interfaces.
  • Strong background in state management for complex, real-time applications.
  • Experience with modern frontend build tools and testing frameworks such as Jest, Storybook, vitest, or Playwright.
  • Demonstrated success optimizing web performance and delivering exceptional user experiences.
  • Excellent collaboration and communication skills, especially in cross-functional teams.

  • Build intuitive, real-time AI interfaces and interactive experiences that captivate users.
  • Design and implement streaming AI responses, optimizing for seamless UX patterns.
  • Enhance front-end performance to ensure smooth, real-time interactions with AI.
  • Collaborate with backend teams to integrate cutting-edge LLM capabilities.
  • Lead technical discussions to define best practices for AI-driven UI/UX development.

JestTypeScriptWebRTCReact

Posted about 1 month ago
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📍 United States

🧭 Full-Time

💸 169600.0 - 395400.0 USD per year

🔍 Cloud contact center software

🏢 Company: Five9👥 1001-5000💰 $747,500,000 Post-IPO Debt 11 months ago🫂 Last layoff 5 months agoCustomer ServiceSaaSCall CenterSalesEnterprise Software

  • 10+ years in software product management, with at least 5 years managing a SaaS product.
  • Direct management experience of a product management team for at least 2 years.
  • Knowledge of and experience working with CRM/CSM vendors such as Salesforce, ServiceNow, Microsoft, and Zendesk.
  • Proven track record of delivering innovative software solutions to market.
  • Understanding of voice protocols including SIP, WebRTC, and gRPC.
  • Experience in building applications on public cloud platforms like GCP and AWS.
  • Demonstrated ability to collaborate effectively across organizations and management levels.

  • Manage the Partner Integrations Portfolio product management team, defining strategy and objectives.
  • Develop, publish and maintain the Product Roadmap in collaboration with the broader Product Team.
  • Establish relationships with partner companies and define integration strategy.
  • Translate customer and market requirements into prioritized product requirements.
  • Collaborate with the Business Development Team on partner integration strategy and priorities.
  • Utilizing Aha and Jira, manage and prioritize the product backlog.
  • Partner with Engineering to ensure development aligns with best practices.
  • Develop product business cases for funding and resources.
  • Lead product introduction process in partnership with Program Management and Go-to-Market Team.
  • Work with Product Marketing on product positioning and pricing.
  • Ensure deployment of partner integration adapters aligns with global expansion.
  • Understand industry trends to align product roadmap.
  • Provide product expertise for sales engagements and presentations.
  • Adopt a hands-on approach from requirements definition to strategic direction.

AWSLeadershipAgileBusiness DevelopmentGCPProduct ManagementSalesforceJiraStrategygRPCWebRTCCollaborationCoachingSaaS

Posted about 1 month ago
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