NeuraFlash

👥 251-500Artificial Intelligence (AI)Big Data💼 Private Company
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NeuraFlash is a technology company specializing in Salesforce and AWS solutions, offering expertise in Service Cloud, Field Service, MuleSoft, and technical architecture.

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📍 United States, Canada, India, Colombia

🔍 Software Development

  • Customer-facing contact center experience
  • Experience with Amazon Connect Contact Flow Development
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience deploying AWS resources using infrastructure as code (Cloudformation, CDK, Terraform, etc.)
  • Comfortable writing Lambda functions in javascript or python
  • Experience creating bots in Lex, ideally with custom Lambda integrations
  • Utilize your AWS Developer skill set to work on Service Cloud Voice projects
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Translate customer requirements into contact center design, leveraging best practices and minimizing the need for custom development
  • Configure Salesforce Service Cloud Voice and Amazon Connect solutions
  • Act as the technical liaison between customers, partners, and support
  • Drive best practices for contact center design in every aspect of solution
  • Manage all technical aspects of projects and necessary customer communications
  • Deliver customer end-user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise-level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSPythonCloud ComputingJavascriptSalesforceAmazon Web ServicesAPI testingCommunication SkillsCI/CDCustomer serviceRESTful APIsTroubleshootingJSON

Posted 3 days ago
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📍 United States, British Columbia, Ontario, India, Colombia

🔍 Software Development

  • Experience with hands-on programming (e.g., python, java, c#, .NET, Node.js)
  • Experience building integrations across multiple systems, REST APIs
  • Knowledge of JSON format and related services
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, and Lambda Integrations
  • Experience implementing CI/CD or Infrastructure as Code
  • Work closely with a Solution Architect to deliver successful contact center solutions
  • Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
  • Provide technical details and solutions for functional User Stories
  • Configure Salesforce Service Cloud Voice and Amazon Connect solutions
  • Hands-on development of a Solution Design, leveraging best practices and programming principles
  • Lead a development team in distributing tasks and performing code reviews
  • Deliver technical end user training and documentation
  • Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction

AWSBackend DevelopmentNode.jsPythonAWS EKSCloud ComputingSalesforceREST APICI/CDRESTful APIsJSON

Posted 9 days ago
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📍 United States, Canada, India, Colombia

🧭 Full-Time

🔍 Salesforce Consulting

  • 2+ years project experience in a hands-on position
  • 1+ years of experience with Salesforce in a development or configuration capacity
  • Project Management experience a plus
  • BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience
  • Understanding of Customer Service and and Project Management with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform
  • Architect and build best-in-class implementations of Service Cloud, Salesforce Digital Engagement, and Salesforce Service Cloud Voice
  • Configure Salesforce solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
  • Work with the Delivery Manager and Project Manager to define responsibilities and outline project status to the customer
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
  • Ability to quickly acquire new technical expertise and understanding of latest Salesforce features and major launches and train and mentor our team as required.
  • Work with our clients to define requirements, propose & deliver solutions.

Project ManagementArtificial IntelligenceSalesforce

Posted 9 days ago
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📍 United States, British Columbia, Ontario, India, Colombia

🧭 Full-Time

🔍 Software Development

  • 5+ years project experience in a hands-on position
  • 10+ implementations experience of Salesforce CPQ or Sales Cloud
  • 5+ years of experience with Salesforce in a development or configuration capacity
  • Understanding of Sales, Sales Operations, Product, and Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform
  • Hands-on experience on building Salesforce CPQ package elements, Custom Applications, Lightning Experience, Visual Flows, Process Builders, and other Salesforce platform tools.
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance.
  • Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture.
  • Solid understanding of Salesforce Platform and its architecture.
  • Work with our customers to define requirements, propose & deliver solutions related to their Sales processes
  • Support architecture and own configuring best-in-class implementations of CPQ and Sales Cloud.
  • Configure Salesforce Solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
  • Understand and leverage Salesforce Platform to implement scalable solutions
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
  • Coach and mentor your junior team members on best practices to deliver your projects
  • Interface directly with Salesforce to craft new solution perspectives
  • Support our Pre-Sales team with industry perspectives, demos, and deal execution
  • Craft thought leadership pieces that accelerate the NeuraFlash brand within the Sales Transformations space
  • Quickly acquire new technical expertise and understanding of latest Salesforce features and major launches

Project ManagementSQLFrontend DevelopmentSalesforceAlgorithmsData StructuresREST APIAgile methodologiesClient relationship managementData modeling

Posted 11 days ago
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📍 United States, Canada, India, Colombia

🔍 Software Development

  • 2+ year of experience working as a Quality Assurance Engineer
  • Experience with Salesforce Sales, Service, or Experience Cloud
  • Testing against feature stories (with or without defined requirements)
  • Documenting test results in a structured, detailed fashion
  • Developing QA plans for features or projects
  • Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA
  • Salesforce Administrator certification
  • Assessing requirements or features to identify areas to test
  • Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA
  • Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
  • Publish testing status, defects to stakeholders
  • Occasionally participating in client meetings to explain your findings

SQLAgileQAQA AutomationSalesforceJiraAPI testingManual testingTestRail

Posted 11 days ago
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📍 United States, British Columbia, Ontario, India, Colombia

🔍 Software Development

  • 3+ years project experience in a hands-on position
  • 3+ years of experience with Salesforce in a development or configuration capacity
  • Understanding of Customer Service and Contact Center Operations with experience solving Complex Use Cases
  • Solid Understanding of Salesforce Platform and its architecture
  • Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance
  • Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture
  • Facilitate business process reviews to identify customer requirements and processes
  • Create visual diagrams illustrating customer business processes
  • Create user stories based on customer requirements
  • Configure Salesforce Service Cloud Voice and Amazon Connect solutions
  • Develop technical requirements and specifications for customers and the technical delivery team
  • Learn and drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage aspects of projects and customer communications
  • Deliver customer end user training and documentation
  • Configure Salesforce Solutions using point-and-click tools available on the platform (e.g., Process Builder and Visual Flows)
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
  • Acquire new technical expertise and understanding of latest Salesforce features and major launches
  • Understanding of Contact Center routing strategies in Salesforce and Amazon Connect

Project ManagementSQLArtificial IntelligenceSalesforceAmazon Web ServicesREST APICommunication SkillsCustomer serviceAgile methodologiesDocumentationTrainingClient relationship managementCross-functional collaboration

Posted 13 days ago
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📍 United States, British Columbia, Ontario, India, Colombia

🧭 Full-Time

🔍 Software Development

  • 5+ years project experience in a hands-on position
  • 10+ implementations experience of Salesforce CPQ or Sales Cloud
  • 5+ years of experience with Salesforce in a development or configuration capacity
  • Understanding of Sales, Sales Operations, Product, and Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform
  • Hands-on experience on building Salesforce CPQ package elements, Custom Applications, Lightning Experience, Visual Flows, Process Builders, and other Salesforce platform tools.
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance.
  • Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture.
  • Solid understanding of Salesforce Platform and its architecture.
  • Work with our customers to define requirements, propose & deliver solutions related to their Sales processes
  • Support architecture and own configuring best-in-class implementations of CPQ and Sales Cloud.
  • Configure Salesforce Solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
  • Understand and leverage Salesforce Platform to implement scalable solutions
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
  • Coach and mentor your junior team members on best practices to deliver your projects
  • Interface directly with Salesforce to craft new solution perspectives
  • Support our Pre-Sales team with industry perspectives, demos, and deal execution
  • Craft thought leadership pieces that accelerate the NeuraFlash brand within the Sales Transformations space
  • Quickly acquire new technical expertise and understanding of latest Salesforce features and major launches

Project ManagementAgileArtificial IntelligenceSalesforceSoftware ArchitectureREST APIClient relationship management

Posted 16 days ago
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📍 United States, Canada, India, Colombia

🔍 Software Development

  • 5+ years project experience in a hands-on position
  • 10+ implementations experience of Salesforce Sales Cloud
  • 5+ years of experience with Salesforce in a development or configuration capacity
  • Understanding of Sales, Sales Operations, Product, and Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance
  • Client Facing Experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture
  • Solid understanding of Salesforce Platform and its architecture
  • Work with our customers to define requirements, propose & deliver solutions related to their Sales processes
  • Support architecture and own configuring best-in-class implementations of Sales Cloud
  • Configure Salesforce Solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
  • Understand and leverage Salesforce Platform to implement scalable solutions
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
  • Coach and mentor your junior team members on best practices to deliver your projects
  • Interface directly with Salesforce to craft new solution perspectives
  • Support our Pre-Sales team with industry perspectives, demos, and deal execution
  • Craft thought leadership pieces that accelerate the NeuraFlash brand within the Sales Transformations space
  • Quickly acquire new technical expertise and understanding of latest Salesforce features and major launches

Project ManagementSQLArtificial IntelligenceCloud ComputingDesign PatternsSalesforceSoftware ArchitectureBusiness OperationsRelease ManagementCommunication SkillsAgile methodologiesRESTful APIsClient relationship managementSales experienceCRM

Posted 16 days ago
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📍 United States, Canada, India, Colombia

🧭 Full-Time

🔍 Software Development

  • 5+ years of hands-on project experience in a revenue domain.
  • Proven experience implementing Sales Cloud, CPQ, Billing, or other relevant revenue cloud management solutions.
  • Strong understanding of sales processes, sales operations, product management, and business operations.
  • Ability to design and implement scalable Salesforce solutions using declarative tools (e.g., Flow Builder, Process Builder).
  • Experience guiding customers through complex business and technology transformations.
  • Strong client-facing consulting skills, including requirements gathering, solutioning, and enterprise architecture planning.
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, Deployment Best Practices, and Governance.
  • Experience in Pre-Sales activities, project leadership, and delivering enterprise-grade solutions.
  • Collaborate with customers to understand business needs and design scalable Revenue Cloud solutions.
  • Lead solution architecture discussions across Sales Cloud, Revenue Cloud (CPQ & Billing), and adjacent technologies to drive business value.
  • Partner closely with cross-functional teams, including AI and analytics, to develop innovative solutions that optimize sales and revenue operations.
  • Configure Salesforce solutions using platform-native tools such as Flow Builder and Process Builder to support customer needs.
  • Guide project teams through the full implementation lifecycle, ensuring successful design, development, testing, and deployment of solutions.
  • Mentor and support team members by sharing best practices, industry insights, and technical expertise.
  • Collaborate with Salesforce and other technology partners to develop new solution perspectives and stay updated on the latest platform enhancements.
  • Support Pre-Sales efforts by providing industry insights, solution demos, and technical guidance during deal execution.
  • Contribute to thought leadership initiatives by developing white papers, blog posts, or speaking engagements that showcase expertise in revenue cloud transformations.

Project ManagementSQLSalesforceBusiness OperationsREST APIRelease Management

Posted 16 days ago
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📍 United States, British Columbia, Ontario, India, Colombia

🔍 Software Development

  • 3+ years project experience in a hands-on position
  • 2+ years experience with Salesforce in a development or configuration capacity
  • Understanding of Customer Service and Field Service Business Operations with experience solving Complex Use Cases
  • Solid understanding of Salesforce Platform and its architecture
  • Basic understanding of Omni-channel, Knowledge Articles, Chatbots, Case Management, etc.
  • Basic understanding of Service Cloud Object model and relationships
  • Basic understanding of Embedded Service Configuration and Email-to-Case + Web-to-Case
  • Experience building Custom Applications, Lightning Experience, Salesforce Field Service Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce
  • Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance
  • Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture
  • Work with our customers to define requirements, and also propose and deliver solutions
  • Architect and build best-in-class implementations of Service Cloud and Field Service Lightning
  • Configure Salesforce Solutions using point-and-click tools available on the platform (e.g., Process Builder and Visual Flows)
  • Build intuitive solutions around digital channels like chatbots and messaging
  • Understand and leverage Salesforce Platform to implement scalable solutions
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
  • Acquire new technical expertise and understanding of latest Salesforce features and major launches

Project ManagementSQLAgileSalesforceREST APIRelease ManagementCustomer serviceClient relationship management

Posted 18 days ago
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