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Change Management
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๐Ÿ“ United States of America

๐Ÿงญ Full-Time

๐Ÿ’ธ 138600.0 - 257400.0 USD per year

๐Ÿ” Pharmaceutical/Biotech

  • Bachelor's degree.
  • 2+ yearโ€™s sales leadership experience in pharmaceutical/biotech or other consumer product in a highly regulated environment.
  • Demonstrated leadership experience in sophisticated selling environments (physician, managed markets and/or limited physical access accounts), with shown success (e.g., sales awards, top third ranking, successful performance ratings, etc.) selling biopharmaceutical products to customers in the specialty & institutional setting.
  • Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
  • Must have a valid driverโ€™s license.
  • Recruit, develop, retain, mentor, and lead a diverse team of individuals to successfully deliver on strategic sales objectives and establish a cadence of accountability for the team, communicating, and supervising KPIs and engaging all levels of performance on the team.
  • Models the way for all associates by encouraging a shared vision, communicating clear expectations, promoting an environment of accountability, enabling others to act, and optimizing or advancing processes by challenging the status quo.
  • Monitor and mentor to ensure Territory Account Specialists are effective orchestrators of the total account call by coordinating the deployment resources to efficiently plan, communicate, and follow through to ensure customer needs are met with vitality.
  • Develop, implement, and cultivate a customer-centric business plan in collaboration with both customer engagement and cross-functional partners to optimize the customer experience and product demand.
  • Serve as a member of the regional leadership team that is proactively supplying to the development of overall region goals, business execution, team development and culture.
  • Embed a hard-working, customer-centric culture where teams are engaged business owners that take effective results-oriented action. The Area Business Leader champions an environment where team members are encouraged to speak up, solve problems, collaborate, experiment, and fail forward.
  • Possess in-depth knowledge in the areas of clinical, access and reimbursement, eye for business, territory management, and appropriate use of omni-channel marketing tools to effectively develop and mentor members of the team during regular field contacts and one-on-one mentor sessions.
  • Leverage analytics platforms to advise decisions and identify areas of risk and opportunity to ensure the Territory Account Specialists are deploying resources like strategic face-to-face meetings, omni-channel resources, total office calls and cross-functional partners.

LeadershipCross-functional Team LeadershipCommunication SkillsAnalytical SkillsProblem SolvingNegotiationComplianceCoachingAccount ManagementReportingTrainingBudgetingSales experienceMarket ResearchTeam managementMentorshipStrategic thinkingFinancial analysisChange Management

Posted 18 minutes ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 125200.0 - 187800.0 USD per year

๐Ÿ” Clinical Research

๐Ÿข Company: Precision for Medicine

  • Bachelorโ€™s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
  • Minimum of 7 years of clinical research experience or proven competencies for this position and a minimum of 3 years of direct project management experience
  • Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint) Microsoft Project
  • Excellent communication and interpersonal skills to effectively interface with others in a team setting
  • Excellent organizational skills, attention to detail, and a customer service demeanor
  • Ability to travel domestically and internationally including overnight stays
  • Serve as primary point-of-contact and primary escalation point to the client
  • Coordinate and oversees all functional services including external vendors to the established timeline and budget
  • Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified and handled as appropriate
  • Develop robust and comprehensive project plans, including timelines, to guide all parameters of trial execution with consistency and quality
  • Maintain integrated collaboration with clinical operations in the delivery and participates in clinical activities as appropriate. For projects of very limited scope (i.e. number of sites), Sr. PM may assume all clinical activities
  • Establish tracking metrics to monitor trial and team progress towards project goals
  • Prepare project status updates and report on progress to clients and senior management, offering solutions and opportunities as they arise
  • Leads team meetings with the client and sets expectations for the project team
  • Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues
  • Travel as necessary according to project needs
  • Mentor, train, and supervise staff at a functional level
  • Assist with review of clinical study reports
  • Support business development and marketing activities as appropriate
  • Perform other duties as assigned by management
  • May participate in review of protocols and other study documentation
  • Provides on-going feedback, development and coaching for functional team members including annual performance reviews

Project ManagementProject CoordinationCross-functional Team LeadershipStrategic ManagementRisk ManagementChange ManagementBudget management

Posted 31 minutes ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Software Development

๐Ÿข Company: Fieldguide๐Ÿ‘ฅ 101-250๐Ÿ’ฐ $30,000,000 Series B about 1 year agoArtificial Intelligence (AI)Document Management

  • 8+ years of experience in big consulting, engineering, product/technical program management, data analysis, or equivalent experience.
  • Ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders.
  • 6+ years of experience managing cross-functional and/or cross-team projects, ideally within the SaaS, CPA, or enterprise software space.
  • Proven ability to manage, mentor, and motivate cross-functional teams.
  • Excellent verbal and written communication skills, with a demonstrated ability to effectively interact with all levels of stakeholders.
  • Strong problem-solving skills and the ability to use data and metrics to drive decision-making.
  • Comfortable working in a fast-paced, changing environment with the ability to pivot as necessary.
  • Drive the successful execution of large-scale technical programs from initiation through to completion, ensuring alignment with organizational goals, timelines, and budgets.
  • Define project scopes, schedules, and deliverables in collaboration with stakeholders, ensuring clear communication and understanding across teams.
  • Monitor and manage progress, ensuring resources are effectively allocated and deadlines are met.
  • Collaborate closely with cross-functional teams, including finance, engineering, product management, and business stakeholders, to ensure alignment of strategies, goals, and objectives.
  • Serve as the primary point of contact for internal teams and external stakeholders, ensuring that communication flows effectively between all parties.
  • Proactively identify potential risks or issues that may affect project delivery, including technical, financial, or operational risks.
  • Develop and implement mitigation strategies to address risks, ensuring that projects stay on track and within scope.
  • Define and monitor key performance indicators (KPIs) to track the effectiveness and efficiency of technical program management initiatives.
  • Use performance data to drive decisions, optimize project delivery, and continuously improve processes.
  • Lead change management efforts associated with program execution, ensuring smooth transitions and minimal disruption.
  • Provide support for end-users and stakeholders in adopting new processes, tools, and technologies.
  • Manage resource allocation and capacity planning to support the organization's growth and performance objectives efficiently.
  • Work with leadership to forecast resource needs and ensure that the right talent is available to meet project demands.
  • Stay current with industry trends, best practices, and emerging technologies to enhance the organization's processes and methodologies.
  • Drive the continuous improvement of internal processes, tools, and frameworks to increase the effectiveness and efficiency of program management efforts.

LeadershipProject ManagementSQLAgileData AnalysisSalesforceProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCI/CDCustomer serviceAdaptabilityProblem-solving skillsStrong communication skillsRisk ManagementTeam managementStakeholder managementFinancial analysisChange ManagementSaaSBudget management

Posted 44 minutes ago
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๐Ÿ“ United States of America

๐Ÿ’ธ 50700.0 - 110400.0 USD per year

๐Ÿ” Public Safety

๐Ÿข Company: careers

  • 3 to 5+ years in a Customer Success, Account Management, or a similar customer-facing role
  • Demonstrated track record of successfully managing complex customer relationships in a SaaS environment
  • Solid understanding of cloud computing, enterprise SaaS software, data analytics, and technology in general
  • Proactively driving adoption, product utilization, retention, and customer satisfaction
  • Developing customers into advocates across all accounts
  • Tracking and securing customer renewals

Project ManagementSalesforceCommunication SkillsRelationship buildingAccount ManagementTrainingCross-functional collaborationChange ManagementCustomer SuccessSaaS

Posted about 1 hour ago
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๐Ÿ“ United States of America

๐Ÿ’ธ 56721.6 - 85092.8 USD per year

๐Ÿ” Healthcare

๐Ÿข Company: Essentia_Health

  • Bachelorโ€™s degree in Information Services, Business, Healthcare or related field of study.
  • Associates degree and 2 years of experience in Information Services, Business Services or Healthcare.
  • 4 years of experience in Information Services, Business Services or Healthcare.
  • Provides a variety of services and high level support for the analysis of low to mid complexity projects along with the support and maintenance of EHR applications that are affected.
  • Meeting with clinical end users to gather workflow requirements
  • Analyzing, designing, configuring, educating, and supporting the implementation of those requirements
  • Managing low to mid level projects for the implementation of new functionality and system updates
  • Ensures application updates follow best practices and change control protocols
  • Issues resolution and communication back to clinical end users
  • Duties also include successful development, implementation, and presentation of educational programs to end users using various educational techniques to ensure user competency.

Project ManagementSoftware DevelopmentSQLBusiness AnalysisData AnalysisCommunication SkillsCustomer serviceTrainingTroubleshootingChange Management

Posted about 2 hours ago
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๐Ÿ“ United States

๐Ÿ’ธ 109700.0 - 180800.0 USD per year

๐Ÿ” Medical Technology

๐Ÿข Company: external_career_site_usa

  • Demonstrated experience developing and leading product strategy
  • Previous readiness experience highly desired
  • Seven or more years of experience in project management and/or process improvement
  • Lead multiple new product and sustaining release projects simultaneously using project management methodologies (scope management, tollgate, and risk & change management processes).
  • Lead the development of project charters, plans, and schedules; manage project budgets, communication plans, project review meetings, and deliverables.
  • Develop and execute comprehensive readiness (Implementation and Support) plans that meet MMS business objectives and support customer expectations.

LeadershipProject ManagementAgileProject CoordinationCross-functional Team LeadershipStrategyRelease ManagementCommunication SkillsAnalytical SkillsExcellent communication skillsMS OfficeRisk ManagementStakeholder managementProcess improvementChange ManagementSaaSPowerPoint

Posted about 2 hours ago
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๐Ÿ“ United Kingdom

๐Ÿงญ Full-Time

๐Ÿ” Internet Service Provider

๐Ÿข Company: Wifinity๐Ÿ‘ฅ 101-250๐Ÿ’ฐ Private over 3 years agoInternetHospitalityWirelessISP

  • Experience leading 24/7 technical teams across a scheduled rota
  • Experience in the following; ITIL/ITSM, Network engineering, MPLS networks and Service desk management
  • Comfortable with the Atlassian Suite/JIRA/JSD/OpsGenie or similar
  • Strong understanding of network principles
  • Knowledge of switching & routing protocols and an in depth understanding of supplier / vendor relationship management
  • Have a good knowledge of networking, including physical, switching, routing (OSPF, BGP), transport layers and firewalls
  • Have an in-depth understanding of RADIUS protocol
  • Have an in-depth understanding of Wi-Fi standards and general Wireless principles
  • Leading and coordinating all network operations activity during a shift including incident management, whilst adhering to processes and procedures
  • Ensuring Customer SLAs and internal OLAs are met to triage, communicate & resolve incidents
  • Prioritise and allocate shift workload.
  • Managing and leadership of the network operations team, including recruitment, coaching, performance management, resource management, delegation and career development
  • Act as escalation point for customers and internal stakeholders as well as monitoring all inbound channels and alerting queues
  • Maintain network availability and service excellence through rigorous adherence to all incident, change and problem processes
  • Develop and maintain fit-for-purpose processes, standards and policies
  • Full lifecycle Incident Management including effective communications and shift handovers
  • Dispatching field support when required
  • Triggering escalations to L3/Major Incident Process

LeadershipPythonCross-functional Team LeadershipOperations ManagementResource PlanningCI/CDCustomer serviceMentoringLinuxDevOpsCoachingNetworkingTroubleshootingRecruitmentTeam managementScriptingChange Management

Posted about 2 hours ago
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๐Ÿ“ United States

๐Ÿ” Dialysis

๐Ÿข Company: fme๐Ÿ‘ฅ 251-500Cloud Data ServicesConsultingBusiness IntelligenceBusiness DevelopmentSoftware Engineering

  • 7+ years' related experience in a management position either in, or with, regulatory agencies and dialysis industry
  • Strong management skills with the ability to lead cohesive and productive teams and project management experience.
  • Proven project and staff leadership/management skills including, but not limited to: management of crisis or unforeseen issues, communication, customer service, performance management and continuous quality improvement.
  • Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
  • Excellent oral and written communication skills.
  • RN license
  • Maintains current/high level knowledge of state and federal regulations applicable to the provision of dialysis services.
  • Evaluates and defines federal and state regulations and regulatory developments in terms of applicability and implications relevant to the company operations, policies, procedures and initiatives, and makes recommendations to Leadership.
  • Clarifies and communicates regulatory developments, new regulations, and changing requirements and their implications to the company's corporate and field stakeholders as necessary.
  • Assists in the development and delivery of company responses to regulatory developments.
  • Supports, as necessary, Leadership's collaboration with Corporate Compliance, Clinical Services, Operations, Quality, Education, and Corporate Law departments relative to the development and implementation of programs, polices, and initiatives which are consistent with regulatory requirements.
  • Assesses facilities that are likely to be surveyed and which of those facilities require mock surveys using data-based models.
  • Manages, trains and supervises the responsibilities and day-to-day activities of Regulatory staff in the execution of their duties which include, but are not limited to: scheduling and completing mock surveys, assisting facility management in the correction of deficient practices and/or following up with facility compliance of plans and corrections.
  • Supports facilities by assuming a lead role in the development of detailed and timely plans of corrections in response to state and federal regulatory surveys in the event of Immediate Jeopardy and Condition level findings.
  • Collaborates in the development of processes and systems to better track and analyze survey outcomes and assists in designing related reports for routine distribution to appropriate corporate and field personnel.
  • Collaborates to support Leadership in the development, implementation and management of the department's long-range goals, outstanding and new initiatives and budgets; the development of financial implications related to ongoing responsibilities, activities and the development and implementation of initiatives to enhance regulatory compliance and to correct serious incidents of noncompliance.
  • Supports the implementation of corporate quality goals and action plans.
  • Maintains and disseminates information and guidance to the field and contributes to, as necessary, keeping current the Regulatory Compliance site on the company intranet.
  • Maintains liaison and collaborates, whenever possible, with state regulatory agencies; supports Leadership's similar relationships with federal regulatory agencies.
  • Develops and manages the implementation of and reports on the progress of special projects as assigned.
  • Performs other related duties as assigned

LeadershipProject ManagementPeople ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceAgile methodologiesAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationComplianceCoachingInterpersonal skillsProblem-solving skillsMS OfficeNegotiation skillsVerbal communicationReportingTrainingBudgetingCross-functional collaborationRisk ManagementTeam managementFinancial analysisChange Management

Posted about 3 hours ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Public Safety

๐Ÿข Company: Axon๐Ÿ‘ฅ 1001-5000๐Ÿ’ฐ $246,000,000 Post-IPO Equity over 6 years agoGovTechElectronicsHardwareSoftware

  • 5+ years of project deployment and coordination experience preferred
  • 5+ years working collaboratively in complex environments
  • Experience utilizing technical project management tracking tools to ensure project tracking and completion
  • SME-level knowledge of Axon products preferred
  • Experience delivering and/or managing device deployment, infrastructure or enterprise applications projects to law enforcement or other governmental entities preferred
  • Demonstrated exceptional customer relationship management skills with a track record of aligning stakeholders and driving fast-moving, rapidly changing projects, under tight deadlines
  • Ability to effectively manage and handle multiple congruent/ simultaneous projects at the same time
  • Excellent written and verbal communication skills with a demonstrated ability to structure projects, define milestones, and align stakeholders.
  • Excellent training skills, in both live and virtual environments
  • Ability to manage multiple large and complex projects simultaneously
  • Enthusiasm and commitment to AXON's Mission, Core Values, and Program Mission
  • Willingness to join forces and drive company-wide initiatives across multiple departments
  • Manage large and/or complex implementation of Axon hardware and software products from start through successful deployment
  • Engage with technology users and decision makers (Chiefs of Police, Command staff, Sheriffs, Directors of IT, Records Supervisors and Clerks, Police Officers, etc.) and program managers in order to guide and direct the successful deployment of Axonโ€™s hardware
  • Participate in pre-sales efforts including scoping of appropriate Professional Services and assisting with RFP | RFI responses and deployment plan creation.
  • Provide structure and clarity where there is ambiguity in customer needs and implementation process
  • Manage project scope on behalf of the agency including identifying stakeholder for all key project roles, implementing and managing project timeline, communications, and status updates.
  • Document customer feature requests and issues, providing feedback to leaders and other key stakeholders.
  • Maintain agency-facing and internal project dashboards, communicating progress, identify, manage and escalate risks, and ensuring end-to-end success of the implementation.
  • Partner and collaborate with internal stakeholders from Proposals, Sales, Sales Operations, Finance, Customer Success, Product Management, and other Project Management teams

LeadershipProject ManagementSalesforceProject CoordinationCommunication SkillsTrainingRisk ManagementStakeholder managementStrategic thinkingChange Management

Posted about 12 hours ago
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๐Ÿ”ฅ Program Manager
Posted about 13 hours ago

๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ” Healthcare

๐Ÿข Company: QGenda๐Ÿ‘ฅ 251-500๐Ÿ’ฐ Private almost 5 years agoService IndustryHospitalMedical DeviceInformation TechnologyHealth CareSchedulingSoftware

  • Experience in managing large enterprise implementations in the Healthcare industry
  • Extensive experience leading project teams of 10+ members.
  • Extensive experience managing customers and navigating complex stakeholder structures.
  • Demonstrated excellent Project Management knowledge and experience.
  • Experience in effectively leading complex implementations from sales handoff to go-live.
  • Demonstrated experience in managing strategic accounts across multi specialities.
  • Bachelorโ€™s Degree in business, technology, project management, engineering or equivalent work experience
  • PMP Required
  • 10+ years of experience in managing projects of large size and complexity in an external customer-facing environment in the IT or Healthcare industry.
  • Experience utilizing SalesForce or similar CRM software.
  • Expert with Google Suite and Microsoft Office
  • Work with new and existing customers for the delivery of large size and complex programs of multiple connected QGenda products with the purpose of achieving the Customerโ€™s business objectives.
  • Manages all aspects of the program execution and documentation including: project charter, scope, change management, requirements, program planning, change control, risk management and reporting through the five PMI phases.
  • Identify, enhance and create practices and standards in collaboration with QGenda Project Management Leadership
  • Maintains program reporting materials and program status documentation.
  • Managing teams of internal stakeholders to ensure that all customer requirements are scoped and delivered on time within budget.
  • Communicate with internal and external executives regarding project status and risks.
  • Serve as a mentor to project managers and other members of the organization in addition to onboarding and training new team members.
  • Oversees multiple Project Managers that manage multiple connected projects contributing to the delivery of the overall program objectives.
  • Acts as the primary interface into customer management including complex stakeholder management.
  • Expert in escalation management including identifying root cause and implementation resolution plans.
  • Leveraging their experience, leading process improvement initiatives and activities with cross functional teams through the creation of methodologies and best practices, acting as a change agent to build a culture of continuous improvement.

LeadershipProject ManagementSalesforceCross-functional Team LeadershipCommunication SkillsAgile methodologiesMentoringOrganizational skillsTime ManagementExcellent communication skillsProblem-solving skillsAccount ManagementNegotiation skillsReportingActive listeningStrong communication skillsRisk ManagementStakeholder managementProcess improvementCRMChange ManagementCustomer SuccessBudget management

Posted about 13 hours ago
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