QGenda

👥 251-500💰 Private over 4 years agoService Industry Hospital Medical Device Information Technology Health Care Scheduling Software💼 Private Company

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QGenda is a company that specializes in providing innovative workforce management solutions, including scheduling and credentialing services. They cater to a range of industries by optimizing the effectiveness of their clients' workforce through technology-driven solutions.

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Jobs at this company:

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🔥 Instructional Designer

Posted 20 days ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

Bachelor’s Degree or equivalent experience.
3-5 years of previous experience in a corporate instructional design role.
3-5 years of experience managing an LMS (preferably Docebo).
Experience in development software (Articulate, Captivate, etc.) and creating multimedia content.
Portfolio of work samples provided during interviews.

💡 Responsibilities

Collaborate with business leaders, T&D Specialists, and content SMEs to gather and validate training content.
Conduct needs analysis and identify actionable learning objectives to address performance gaps.
Develop interactive learning solutions using advanced instructional design modalities and e-learning technologies.
Manage the LMS, including users, reporting, and course structure.
Produce and track compliance training modules in collaboration with legal and HR.
Champion enhancements and lead implementation efforts.

Project ManagementAdobe Creative Suite

Posted 20 days ago

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🔥 Customer Support Specialist, Shift Admin

Posted 26 days ago

📍 US

🧭 Full-Time

🔍 Healthcare workforce management

🔧 Requirements

High School Diploma or GED and at least 2 years experience in customer service or tech support.
Associates/Bachelor’s degree preferred with 0 years experience.
Preferred experience in Shift Admin or Physician EM/HM Scheduling.
Detail oriented with strong written and verbal communication skills.

💡 Responsibilities

Maintains a professional and positive attitude in all customer interactions.
Demonstrates foundational technical Shift Admin knowledge needed for Tier 1 & 2 support.
Manages appropriate customer expectations and adheres to Service Level Objectives.
Delivers solutions timely to ensure high customer satisfaction.
Promotes customer stability through knowledge transfer and support resources.
Collaborates with members of the CX organization to ensure positive customer experience.

Customer serviceTime ManagementTroubleshootingTechnical support

Posted 26 days ago

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🔥 Process & Solution Architect

Posted 28 days ago

📍 USA

🧭 Full-Time

🔍 Healthcare technology

🔧 Requirements

Bachelor’s degree required.
Excellent verbal, written and interpersonal communication skills.
3+ years applicable experience.

💡 Responsibilities

Analyze and optimize business processes to improve efficiency and effectiveness.
Collaborate with stakeholders to design process improvements and solutions.
Document processes, ensuring clarity and accessibility.
Lead initiatives to establish robust process documentation practices.
Mentor team members in best practices for process design and documentation.

Project ManagementBusiness AnalysisData AnalysisDocumentation

Posted 28 days ago

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🔥 Security Engineering Manager

Posted about 2 months ago

📍 US

🧭 Full-Time

🔍 Healthcare workforce management

🔧 Requirements

Strong understanding of industry standard security guidelines (ex. NIST, OWASP).
Extensive experience with AWS security tooling (ex. WAF, Shield, IAM, GuardDuty, and Security Hub).
Strong communication skills and experience interacting with stakeholders.
Experience leading cross-functional projects resulting in measurable security improvements.
Ability to explain cybersecurity principles to technical and non-technical members.
Experience with auditors in a highly regulated industry.
Understanding of TTP frameworks (ex. MITRE ATT&CK) for securing systems.
Understanding of web and mobile application security concepts.
Experience with SAST, DAST, SCA, and CSPM tools.
Bachelor’s degree specializing in Cybersecurity, Engineering, or related field.
AWS Certifications a plus (i.e. DevOps Engineer, Security Specialty).

💡 Responsibilities

Act as a strategic leader in shaping and implementing the application security strategy, ensuring alignment with organizational goals.
Manage the Security Engineering Team composed of DevSecOps and Security Engineers.
Oversee the security of platforms and assets, focusing on secure design and reporting security posture to leadership.
Develop and implement security policies, standards, and best practices.
Collaborate with stakeholders to align security initiatives with business objectives.
Maintain and support the vulnerability management program.
Assess and manage the attack surface of applications and platforms.
Lead efforts to ensure secure design principles are applied throughout the CI/CD pipeline.

AWSCybersecurityCI/CDComplianceRisk Management

Posted about 2 months ago

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🔥 Manager, Project Management

Posted about 2 months ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

3+ years in a leadership role.
6+ years of experience in project management.
Bachelor’s degree or equivalent work experience.
Excellent leadership, communication, and interpersonal skills.
Strong problem solving and analytical skills.
Working knowledge of Google Suite, SalesForce, and project management software.
Ability to thrive in a fast-paced, dynamic environment.

💡 Responsibilities

Provide direction, leadership, and oversight to Project Managers and Coordinators.
Lead strategic planning and resource allocation for projects and initiatives.
Conduct regular capacity assessments to identify and address resource gaps.
Mentor and coach team members, fostering a collaborative culture.
Monitor performance metrics and analyze trends for optimization.
Build relationships with stakeholders and communicate resource management strategies.
Ensure effective change management during project implementations.

LeadershipProject ManagementAgilePeople ManagementCross-functional Team LeadershipResource PlanningStakeholder management

Posted about 2 months ago

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🔥 Manager, Salesforce Platform

Posted 2 months ago

📍 United States

🧭 Full-Time

🔍 Healthcare workforce management

🔧 Requirements

Bachelor's Degree required.
3+ years of experience in a Salesforce Administrator or Salesforce Developer role.
2+ years of experience in a Project Manager role.
2+ years of experience in a Business Analyst, Product Owner, or similar role within an agile scrum team.
Salesforce Certified Administrator (CRT101) is mandatory.
Experience planning and creating user stories.
Experience with agile software management tools (JIRA, VersionOne, etc.).
Strong understanding of platform functionality and best practices.
Excellent verbal and written communication skills.
Creative and analytical thinker with strong problem-solving skills.
Ability to evaluate information from multiple sources.
Ability to work independently and as part of a team.
Must meet deadlines and manage multiple projects.

💡 Responsibilities

Develop, maintain, and execute QGenda’s Salesforce strategy.
Lead QGenda’s cross-functional Salesforce Governance Team.
Manage Salesforce administrators and ensure platform knowledge.
Create and manage project plans and timelines.
Facilitate requirement gathering and create user stories.
Serve as a subject matter expert and resource for Salesforce.
Collaborate with department heads for platform effectiveness.
Conduct design sessions and user testing.
Translate epics into user stories for stakeholder needs.
Lead Agile Scrum meetings for project delivery.
Document new features and communicate changes.
Enable efficient use of Salesforce across departments.
Monitor Salesforce performance for improvement.

Project ManagementAgileBusiness AnalysisSalesforce

Posted 2 months ago

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