Essentia_Health

Essentia Health is a healthcare organization focused on patient- and family-centered care, seeking employees who prioritize quality, hospitality, respect, joy, justice, stewardship, and teamwork. The company emphasizes the importance of understanding and supporting patients and their families in various community settings. Essentia Health is an Equal Opportunity/Affirmative Action Employer dedicated to a drug-free work environment.

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📍 United States of America

🧭 Full-Time

💸 18.33 - 27.5 USD per hour

🔍 Healthcare

  • Experience handling cash payments and self-pay collections.
  • Exceptional customer service skills.
  • Knowledge of office equipment including computers and billing programs.
  • Preferred experience in customer service, call centers, or collections.
  • Resolve a high volume of patient accounts in a virtual call center.
  • Act as primary contact for patients regarding self-pay balances and billing inquiries.
  • Provide support for insurance, coding, registrations, and billing issues.
  • Perform account analysis and develop action plans to educate guarantors.
  • Conduct follow-ups on delinquent accounts and assist patients with payment negotiations.

Customer serviceNegotiationWritten communicationMultitaskingProblem-solving skillsData entry

Posted 5 days ago
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