Customer Service Representative

Posted 4 months agoViewed

📍 Location: United States, ET

💸 Salary: 18.0 - 21.0 USD per hour

🔍 Industry: Insurance

🏢 Company: Jerry👥 101-250💰 $110,000,000 Series C almost 2 years ago🫂 Last layoff over 2 years agoArtificial Intelligence (AI)InsurTech Insurance Auto Insurance

🗣️ Languages: English

🪄 Skills: Customer serviceAttention to detailEmpathyTroubleshootingActive listening

Requirements:

NOT STATED

Responsibilities:

Respond to inbound calls from existing customers
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation

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