Garner Health

👥 51-100💰 $45,000,000 Series B about 3 years agoBusiness Intelligence Big Data Medical Employee Benefits Health Care💼 Private Company

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Garner Health is a technology-driven company focused on improving health outcomes through innovative solutions. It is currently hiring for key positions including a Senior Software Engineer specializing in TypeScript and a Regional Sales Director for the West region.

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Jobs at this company:

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🔥 Strategic Account Executive

Posted about 2 months ago

🧭 Full-Time

💸 80000.0 - 110000.0 USD per year

🔍 Healthcare

Deep health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance.
5+ years of experience in a commercially-oriented account management or sales role in the employee benefits space.
A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business.
Proven results of achieving retention and upsell targets year over year.
A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment.
Excellent communication and presentation skills.
Problem solver in ambiguous situations.
Strong communicator who can effectively articulate a vision.
A desire to be a part of the mission to improve the healthcare system.

Own the process to retain and upsell Garner’s small and mid-market employer clients.
Collaborate with account managers to ensure Garner’s clients have an excellent experience.
Become our client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance.
Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members.
Establish and manage important strategic broker and client relationships.
Monitor and anticipate the strategic needs of your book of business.
Monitor overall client health and execute strategic plans to proactively address key account risks.
Collaborate with various teams to deliver reports and presentations demonstrating the value and ROI of Garner.
Drive improved net revenue retention and other KPIs for your book of business.

Posted about 2 months ago

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🔥 Strategic Accounts Director

Posted about 2 months ago

🧭 Full-Time

💸 140000.0 - 170000.0 USD per year

🔍 Healthcare

Deep health plan design and benefits knowledge, including experience with large employers.
7+ years of experience in a commercially-oriented account management or sales role in employee benefits.
Desire to be measured by retention and growth of the book of business.
Proven results in achieving retention and upsell targets.
Self-starter, thriving in a fast-paced startup environment.
Excellent communication and presentation skills.
Problem solver in ambiguous situations.

Own the process to retain and upsell some of Garner’s largest employer clients.
Collaborate with account managers to ensure excellent client experience.
Become a trusted strategic partner on plan design and performance.
Resolve strategic problems and demonstrate value to employers.
Establish and manage strategic broker and client relationships.
Monitor client health and execute plans to address key account risks.
Collaborate with teams to deliver customized value reports.
Drive improved net revenue retention and KPIs.

Posted about 2 months ago

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🔥 Account Executive (West)

Posted about 2 months ago

🧭 Full-Time

💸 75000.0 - 85000.0 USD per year

🔍 Healthcare

Experience in a quota-carrying sales or sales support role.
Strongly preferred experience in health insurance.
Strong ability to present and communicate a value proposition to external stakeholders.
Desire to work in a rapidly evolving startup environment with notable upside.
Commitment to improving the healthcare system.

Own revenue responsibilities for Garner’s fully & self-insured market, specifically the 50-500 life segment.
Continue and expand on Garner’s existing fully insured broker partnerships.
Develop foundational infrastructure and processes for tracking our fully insured sales and partnership pipeline.

Posted about 2 months ago

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🔥 Senior Data Analytics Engineer

Posted 2 months ago

📍 USA

🧭 Full-Time

💸 155000.0 - 190000.0 USD per year

🔍 Healthcare

5+ years of software/data engineering experience, including distributed data processing, data warehousing, data governance, Big Data, data variance, data privacy, and data quality.
Expertise in SQL and familiarity with Python.
Experience in building scalable data pipelines, query optimization, PostgreSQL tuning, and data modeling.
Experience working with orchestration tools (especially Argo), databases (especially PostgreSQL), and data warehouses (especially Snowflake).
Familiarity with distributed event-driven architectures; NATS experience is a plus.
Familiarity with healthcare or insurance is beneficial.
Ability to learn quickly and mentor others.

Build, optimize, and maintain data pipelines that power the business.
Define and build out abstracted reusable data sets for Business Intelligence, Marketing, and Data Science Research.
Design, build, and evangelize a federated data validation framework to monitor potential data inconsistencies.
Protect users’ privacy and security through best practices.

AWSPostgreSQLPythonSQLElasticSearchETLSnowflakeData engineeringTerraformData modeling

Posted 2 months ago

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🔥 Director of Account Management

Posted 2 months ago

🧭 Full-Time

💸 145000.0 - 175000.0 USD per year

🔍 Healthcare

5+ years of experience managing and growing a high-performing B2B account management organization in the health and benefits industry; startup experience is preferred.
Proven ability to build strong relationships with brokers in the health and welfare space.
Experience in supporting clients to increase engagement with a SaaS solution.
Passion for client experience and delivering high-quality work.
Strong ability to think systematically and design operational processes.
Excellent communication and presentation skills.
Self-starter mindset, capable of working in a fast-paced startup environment.
Desire to contribute to improving the healthcare system.

Leading, coaching, and developing a team of account managers for small market clients.
Designing and building systems and processes to help the team scale.
Establishing and managing key broker and client relationships.
Monitoring client health and success KPIs, developing strategy plans and best practices.
Communicating with decision makers and broker partners to understand clients' needs.
Collaborating with product, sales, and member services to meet enrollment and engagement goals.

Posted 2 months ago

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🔥 Account Executive

Posted 2 months ago

🧭 Full-Time

💸 75000.0 - 85000.0 USD per year

🔍 Healthcare

Experience in a quota-carrying sales or sales support role.
A desire to work in a rapidly evolving startup environment.
A desire to contribute to improving the healthcare system.
Experience in health insurance strongly preferred.
Strong ability to present and communicate a value proposition to external stakeholders.

Own revenue responsibilities for Garner’s fully & self-insured market, focusing on the 50-500 life segment.
Continue and expand on Garner’s existing fully insured broker partnerships.
Develop foundational infrastructure and processes for tracking fully insured sales and partnership pipeline.

Presentation skillsSales experience

Posted 2 months ago

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🔥 Spanish-Speaking Concierge Associate (Contract)

Posted 3 months ago

📍 US

🧭 Contract

💸 17 - 19 USD per hour

🔍 Healthcare

Bilingual fluency in Spanish and English, both written and verbal.
Experience in a customer-facing role, maintaining composure under pressure.
Excellent written and verbal communication skills.
Highly organized with a process-oriented approach.
Adaptability to a rapidly evolving startup environment.
Desire to contribute to improving the healthcare system.
Ability to work in a distraction-free environment with reliable internet.
Bachelor’s degree preferred but not required.

Deliver exceptional customer service to members through chat and email.
Educate members on how to utilize their healthcare benefits effectively.
Assist members in finding the right healthcare providers.
Follow documented best practices for handling member inquiries.
Suggest process improvements when identified.
Manage workload using Garner’s tools, including Zendesk and G Suite.
Triaging and escalating complex and urgent member care needs.
Retain detailed knowledge of employer health benefits and insurance.
Relay member feedback to leadership for solution improvement.

Communication SkillsProblem SolvingCustomer serviceFluency in English

Posted 3 months ago

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🔥 Customer Service Representative (Contract)

Posted 3 months ago

📍 US

🧭 Contract

💸 17 - 19 USD per hour

🔍 Healthcare

A passion for helping people solve their problems with empathy.
Experience in customer-facing roles, with calmness under pressure.
Excellent written and verbal communication skills.
Highly process-oriented with digital organization skills.
Resourceful and comfortable in a rapidly evolving startup.
Enthusiasm for improving the healthcare system.
Quiet work environment with reliable internet connection preferred.
Bachelor’s degree preferred but not required.

Deliver amazing service to members via phone, chat, and email.
Educate and guide members to understand and utilize their benefits.
Assist members in finding the right healthcare provider.
Follow best practices for handling member inquiries.
Manage workload using Garner’s platform, including Zendesk and G Suite.
Triag urgent member care needs and escalate when necessary.
Relay member feedback to leadership to improve services.

Communication SkillsAnalytical SkillsCollaborationCustomer serviceEmpathy

Posted 3 months ago

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🔥 Claims Support Associate

Posted 5 months ago

🧭 Full-Time

💸 20.0 - 22.0 USD per hour

🔍 Healthcare

Passion for helping people and problem-solving.
Experience working in a customer service or operations environment.
Excellent written and verbal communication skills.
High level of detail-orientation, digital organization, and resourcefulness.
Desire to work in a rapidly evolving startup environment with some ambiguity.
Desire to contribute to improving the healthcare system.
A quiet and distraction-free work environment with a reliable internet connection.

Deliver exceptional support to members via phone, chat, and email.
Evaluate claims to determine reimbursement qualification.
Follow best practices for claims handling and member communication.
Suggest process improvements as identified.
Manage and organize workload using Garner's platform and tools.
Achieve predefined goals for claims processing volume, efficiency, and quality.
Triaging and escalating complex member situations.
Retain detail-oriented knowledge of Garner processes and healthcare billing practices.
Relay member feedback to leadership for improvement.

Communication SkillsAnalytical SkillsCollaborationC (Programming language)Customer service

Posted 5 months ago

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Garner Health

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