Customer Service Representative- Remote- Full-Time

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Requirements:

• Be computer savvy and proficient in Microsoft Office (especially Word, Excel, and Outlook)
• Possesses excellent communication and listening skills with a strong attention to detail
• Able to multitask with a willingness to adapt to internal operational processes and systems
• Prior client service experience and/or insurance license is a big plus

Responsibilities:

• Handling phone and email inquiries from current and prospective customers
• Preparing well-written responses to customers
• Processing insurance quotes, coordinating underwriting, and assembling insurance certificates digitally
• Additional activities to support our efforts to help customers become insured and remain insured