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🔥 Senior Technical Support Engineer

Posted 3 minutes ago

📍 British Columbia, Canada

💸 100000.0 - 110000.0 CAD per year

🔍 SaaS

🏢 Company: Aplos/Raisely/Keela👥 11-50 Charity Non Profit Software

🔧 Requirements

5+ years of experience in a technical support role in a SaaS environment (or related)
Excellent problem-solving skills
Excellent time-management skills
Excellent customer service abilities
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong leadership skills.
Proficient in diagnosing and resolving technical issues across multiple platforms.
Advanced troubleshooting skills for a broad range of technical problems.
Proficient in using databases, REST APIs, or cloud environments.
Proficient in using log management systems (e.g., Splunk, Sumo Logic, ELK, Sentry)
Proficient in using ticket tracking systems (e.g., Zendesk, Jira, Linear)
Proficient with using user behavior insights systems: LogRocket, FullyStory
Expertise with SQL queries (Filtering, sorting, joining, aggregations, subqueries)
Ability to lead technical discussions with customers or internal teams.
Ability to work with multiple projects simultaneously.
Familiarity with reviewing code in various languages (e.g., TypeScript, Node.js, React, Vue.js, Python)
Proficient in creating scripts or tools to enhance troubleshooting and efficiency, create tools or automate tasks
Proficient with version control systems (e.g.,git, subversion, mercurial)

💡 Responsibilities

Handle escalations and resolve high-complexity issues.
Collaborate with engineering, product and customer support teams to triage and escalate bugs effectively.
Suggest knowledge base improvements when patterns are identified in customer issues
Assume the role of Incident coordinator following incident management policy
Lead continuous improvement by conducting post-mortems with the Engineering team and other stakeholders following production incidents.
Define best practices for team processes and tools.
Serve as a bridge between support and engineering to ensure knowledge sharing.
Own the technical support process for high-priority accounts or products.
Write good and clear documentation to express solutions, processes and systems.
Design and improve workflows, and tools.
Use tools such as: data warehouse, log management system and frontend analytics platforms to create the monitoring that will identify and report on trends
Contribute to defining team goals
Create and maintain troubleshooting, training and process documentation
Review and approve troubleshooting and process documentation
Provide mentorship for junior team members.
Facilitate external documentation reviews

SQL REST API Mentoring Troubleshooting Scripting Customer support SaaS

Posted 3 minutes ago

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🔥 Senior Software Engineer – MERN Stack (Remote – Mexico Only)

Posted 9 minutes ago

📍 Mexico

🧭 Full-Time

🔍 Software Development

🏢 Company: Varicent

🔧 Requirements

5+ years of experience in modern web development with React, Node.js, TypeScript, and JavaScript.
Strong background with microservices, cloud architecture, and serverless development (preferably AWS).
Solid knowledge of SQL, NoSQL, and API design (REST/GraphQL).
Experience in automated testing, CI/CD, and agile delivery environments.

💡 Responsibilities

Lead the design and development of new features using the MERN stack.
Build cloud-native apps with AWS Lambda, Aurora, DynamoDB, ECS, and GraphQL.
Improve system scalability, performance, and architecture.
Write clean, efficient, and maintainable code with CI/CD and test automation.
Collaborate closely with product and design to deliver intuitive user experiences.
Guide junior developers through code reviews and technical mentoring.

AWS Backend Development Docker GraphQL Node.js Software Development SQL Agile DynamoDB Express.js Frontend Development Javascript Kafka React.js TypeScript API testing REST API Redux Serverless TestRail React Communication Skills CI/CD Problem Solving Mentoring Microservices Technical support Software Engineering English communication

Posted 9 minutes ago

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🔥 Lead Product Designer

Posted 32 minutes ago

📍 United States

🧭 Full-Time

🔍 Fintech

🏢 Company: AffiniPay👥 501-1000💰 Private 11 months agoFinancial Services Payments FinTech

🔧 Requirements

9+ years of experience in UX/Product Design, with 2+ years in a lead-level capacity
Mastery of industry-standard design tools
Expert knowledge of research methodologies and tools
Exceptional communication, presentation, and negotiation skills

💡 Responsibilities

Define & Champion Strategic Product-Led Growth
Build & Lead Cross-Functional Partnerships
Cultivate User Empathy & Design Excellence
Elevate Design Craft & Systemic Impact
Inspire & Influence Design Organization
Drive Organizational Scalability & Efficiency
Pioneer Innovation & Future Vision

Leadership Adobe Creative Suite Figma Machine Learning Product Management UI Design User Experience Design Cross-functional Team Leadership Product design Communication Skills Analytical Skills Collaboration Agile methodologies RESTful APIs Mentoring Data visualization Strategic thinking Prototyping

Posted 32 minutes ago

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🔥 Speech Pathologist - Darwin Remote Services

Posted 42 minutes ago

📍 Australia

🔍 Healthcare

🔧 Requirements

Tertiary qualifications in Speech Pathology and SPA registration
Exceptional communication skills that enable you to work in a culturally rich and diverse environment and collaborate in a multidisciplinary team environment
Experience in working with children and/or in the disability sector and confidence in your role working closely with their families is highly valued
An understanding of the issues affecting Aboriginal and Torres Strait Islander peoples
An ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people

💡 Responsibilities

Provide culturally sensitive, evidence-informed therapy and capacity building supports for children and families
Work within the multidisciplinary team of therapists and allied health assistants, to provide comprehensive supports for clients
Provide a mix of capacity building, coaching, 1:1 and small group therapy supports, education, consultation and wrap around supports

Communication Skills Analytical Skills Collaboration Mentoring Teamwork Active listening

Posted 42 minutes ago

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🔥 Sr. Program Director - Operations, Federal Aviation

Posted about 1 hour ago

📍 United States

💸 167400.0 - 314500.0 USD per year

🔍 Federal Aviation

🔧 Requirements

BS degree in Engineering, Construction Management or Business (or equivalent)
15+ years of experience of broad and diversified experience in consulting, program management, and/or in operating roles in a business operations capacity in the Federal Aviation market, with specific recent experience and knowledge FAA, USACE, DoD, and other federal Agencies.
Successful Track Record of delivering services and programs via multiple contract types and procurements
Deep relationships with industry and associations across the Aviation sector
US Person required.

💡 Responsibilities

Keep abreast of overall business trends and define and execute long-term business and marketing strategies.
Work in coordination and collaboration with the sector revenue leaders on all essential activities including capture, procurement, margin expansion communication, compliance, and remediation.
Become a trusted dependable partner for sector program directorates and functional department (HR, Legal, Communications, IT, etc) and cross-markets.
Development of campaign(s) to better position Parsons in the market.
Leverage expertise in the federal contracting and federal polices to forecast future business opportunities, as well as define and develop related investment strategies.
Support on-going tactical efforts to pursue FAA related business efforts.
Support capture efforts, ensuring ‘execution minded’ proposals.
Work collaboratively with the existing FAA programs.
Collaborate with Supply Chain to identify and cultivate partners that will provide value to the company position for both market and individual benefit, as well as setting up strong supplier competitions
Provides leadership and guidance to the directorate level staff and BD and capture staff where applicable.
Oversee the development of pricing structures, as well as other contract terms and conditions as part of the capture process.
Negotiates contracts, including non-disclosure, teaming, technology, and sharing agreements with clients and partners in partnership with Contracts.
Keep abreast of national/international political and economic conditions that could affect our strategies and market development efforts.
Work in coordination and collaboration with both internal and external messaging and marketing to ensure that communication keeps up with the pace of innovation.
Drive program planning, business/financial planning, change management, measure results, and maintain alignment with business unit expectations.
Work with financial counterparts to develop Estimates at Completion and tracks financial and schedule performance on programs.
Establishes a management cadence for the organization that ensures performance to the financial, schedule, quality and safety goals of the company and customer.
Supports Program Reviews with targeted program engagement to enhance performance, quarterly financial deep dives of the portfolio, capture opportunity reviews and other executive reviews.
Participates in special projects and performs other duties as assigned.
Performs other responsibilities associated with this position as may be appropriate.

Leadership Project Management Business Development Data Analysis Cross-functional Team Leadership Operations Management Strategy Financial Management Strategic Management Communication Skills Analytical Skills Microsoft Excel Customer service Agile methodologies Mentoring Attention to detail Organizational skills Presentation skills Time Management Written communication Compliance Excellent communication skills Problem-solving skills MS Office Negotiation skills Verbal communication Relationship management Sales experience Market Research Risk Management Data visualization Team management Stakeholder management Data analytics Change Management Customer Success Budget management

Posted about 1 hour ago

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🔥 Senior People Business Partner (EPD)

Posted about 1 hour ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Vanta👥 501-1000💰 $150,000,000 Series C 10 months agoInternet Artificial Intelligence (AI)Compliance Cyber Security Software

🔧 Requirements

5+ years of experience as a BP supporting senior leaders in a fast-paced environment; experience supporting EPD organizations in high-growth companies a plus
Strong business acumen and insatiable curiosity to learn how the business and your client groups operate
Excellent influencer, communicator, facilitator, and listener with a balanced and thoughtful approach to building trust across all levels of the organization
Creativity and grit to skillfully problem solve and navigate dynamic, ambiguous situations
Outstanding project management and organizational skills
Ability to analyze data and effectively communicate key insights, getting resourceful when data might not be readily available
A demonstrated track record of bias for action, rolling up your sleeves and getting things done
Experience partnering on mergers and acquisitions (M&A) a plus

💡 Responsibilities

Serve as a trusted thought partner, consultant and coach to senior leaders across the EPD organization
Be the primary point of contact on all people-related matters for assigned EPD client group at all levels
Provide support, guidance and thought leadership on areas such as performance management, change management, employee relations, workforce and talent planning, career development, manager development, etc.
Collect and analyze data to deliver insights and drive recommendations that support the business
Assess organizational health and effectiveness on a regular basis and identify opportunities to drive improvements and efficiencies
Drive the project management and execution of critical People programs such as performance reviews, compensation planning, talent reviews, and engagement surveys
In partnership with cross-functional stakeholders and the broader People team, build and implement top-tier, scalable programs and policies to attract, retain and grow outstanding talent at Vanta.

Project Management Data Analysis People Management HR Management Cross-functional Team Leadership Communication Skills Analytical Skills Microsoft Excel Mentoring Organizational skills Coaching Interpersonal skills Problem-solving skills Recruitment Relationship management Stakeholder management Strategic thinking Change Management

Posted about 1 hour ago

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🔥 Manager, Automotive Engineering

Posted about 1 hour ago

📍 Canada

💸 118150.0 - 152900.0 CAD per year

🔍 Automotive Engineering

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff about 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software

🔧 Requirements

Strong interpersonal skills and the ability to work well in a diverse fast-paced customer-focused environment.
Strong knowledge of vehicle systems and CAN communication.
Understands the value of team culture, communication, and collaboration.
5+ years experience in a technology or automotive industry.

💡 Responsibilities

Manage a team of 4-6 Automotive Engineers working on multiple projects that expand diagnostic coverage and add customer value.
Provide technical leadership and mentorship in automotive network communication.
Develop best practices and guidelines for the Vehicle Gateway to operate as a third-party telematics device inside the vehicle network.
Work with leadership on the planning and execution of quarterly roadmaps that balance product and engineering priorities for maximum customer impact.
Build a healthy collaborative culture of accountability and continuous improvement while setting a high standard for execution quality.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Hire, develop and lead an inclusive, engaged, and high performing team

Leadership Embedded Systems People Management Communication Skills Mentoring

Posted about 1 hour ago

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🔥 Manager, Automotive Engineering

Posted about 1 hour ago

📍 US, Canada, Mexico, Europe

🧭 Full-Time

💸 102340.0 - 137600.0 USD per year

🔍 Automotive Engineering

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff about 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software

🔧 Requirements

Strong interpersonal skills and the ability to work well in a diverse fast-paced customer-focused environment.
Strong knowledge of vehicle systems and CAN communication.
Understands the value of team culture, communication, and collaboration.
5+ years experience in a technology or automotive industry.
Ability to work with a geographically dispersed team.

💡 Responsibilities

Manage a team of 4-6 Automotive Engineers working on multiple projects that expand diagnostic coverage and add customer value.
Provide technical leadership and mentorship in automotive network communication.
Develop best practices and guidelines for the Vehicle Gateway to operate as a third-party telematics device inside the vehicle network.
Work with leadership on the planning and execution of quarterly roadmaps that balance product and engineering priorities for maximum customer impact.
Build a healthy collaborative culture of accountability and continuous improvement while setting a high standard for execution quality.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Hire, develop and lead an inclusive, engaged, and high performing team

Leadership Project Management Software Development Embedded Systems Git People Management C++Cross-functional Team Leadership Communication Skills Analytical Skills Collaboration Mentoring Teamwork

Posted about 1 hour ago

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🔥 Senior, Account Executive

Posted about 1 hour ago

📍 North America, Europe, Asia Pacific

🔍 SaaS

🔧 Requirements

5–7+ years of experience selling SaaS, preferably to upper/mid-market customers
Background in financial or recurring billing software is a strong plus
Track record of consistently meeting or exceeding sales quotas
Skilled at navigating complex sales cycles with multiple stakeholders
Ability to craft compelling value propositions and align solutions to business needs
Experience selling to finance executives (CFO, Controller, etc.)
Deep understanding of SaaS and fintech landscapes
Strong communication, negotiation, and relationship-building skills
Comfortable in a high-growth, collaborative, fast-paced environment
Familiarity with CRM and sales tools (e.g., Salesforce, Outreach, Gong)
Willingness to travel for client meetings and industry events as needed

💡 Responsibilities

Drive new business acquisition while expanding and deepening relationships within existing accounts
Identify and engage key decision-makers across complex organizational structures
Position Zone's solutions as must-have tools for finance and ops leaders through consultative, value-based selling
Own the full sales cycle—from prospecting and discovery to solutioning, negotiation, and close
Partner with internal stakeholders to align on go-to-market strategy, messaging, and enablement
Consistently exceed targets by leveraging innovative sales tactics and strategic thinking
Build and maintain a robust, accurate sales pipeline and forecast
Stay ahead of market trends and competitors to shape your territory strategy
Represent the voice of the customer, sharing insights that influence product and business decisions
Contribute to a high-performance sales culture by mentoring peers and sharing best practices

Business Development Salesforce Communication Skills Customer service RESTful APIs Mentoring Negotiation Presentation skills Relationship building Account Management Teamwork Sales experience Strategic thinking CRM Financial analysis Finance Customer Success SaaS

Posted about 1 hour ago

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🔥 Pharmacy Technician Instructor (Online)

Posted about 9 hours ago

📍 United States

🧭 Contract

💸 30.0 - 36.0 USD per hour

🔍 Healthcare Education

🏢 Company: Stepful👥 11-50💰 $31,500,000 Series B 7 months agoTraining Health Care Professional Services

🔧 Requirements

2 years of experience teaching Pharmacy or Pharmacy Technician online, with knowledge of course development, instruction, evaluation, and academic advising
3 years of experience working as a Pharmacist or Pharmacy Technician
Pharmacy or Pharmacy Technician Certification ideally with a Bachelor’s Degree
Experience with digital tools for teaching in either online or blended/hybrid formats
Experience teaching adult students of diverse backgrounds and abilities
Stellar writing and communication skills
Ability to work 7-10 hours per week per class taught

💡 Responsibilities

Teach highly-engaging live classes over Zoom twice a week (morning and evenings available).
Grade student projects and provide feedback as necessary.
Engage with students daily via email and SMS, inspiring them and guiding them through graduation.
Join weekly meetings to receive guidance and direction from the internal team at Stepful
Provide ongoing support, trouble-shoot issues, prepare and plan for future modules, as needed

Communication Skills Mentoring

Posted about 9 hours ago

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