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🔥 Entry Level Polish Speaking Customer Support in Greece - Paid Relocation
Posted 2 days ago

📍 Greece, Poland, Sweden, Switzerland, Czechia

🔍 Customer Support

🏢 Company: Patrique Mercier Recruitment JP

  • Fluent in Polish and English, both written and spoken.
  • Strong communication skills and a desire to help customers.
  • A willingness to learn and grow in a professional environment.
  • Ability to work well independently and as part of a team.
  • No prior experience needed; a positive attitude and a customer-centric mindset are essential.
  • Willingness to relocate to Greece and embrace a new lifestyle.
  • Deliver exceptional customer service to Polish-speaking clients via phone, email, and chat.
  • Assist customers with questions regarding products, services, and account information.
  • Troubleshoot and resolve customer issues effectively.
  • Accurately document customer interactions in the company's CRM system.
  • Participate in training programs to develop product knowledge and customer support skills.
  • Collaborate with team members to enhance the overall customer experience.
  • Contribute ideas for improving support processes and service delivery.

Customer serviceWritten communicationFluency in EnglishVerbal communicationTroubleshootingActive listeningStrong communication skillsCRMCustomer support

Posted 2 days ago
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🔥 Identity Engineer - SailPoint ISC | Remote, USA
Posted 2 days ago

📍 United States

🔍 Cyber Security

🏢 Company: Optiv_Careers

  • 1-3 years’ experience implementing, administering, and support identity governance technologies and related infrastructure within SailPoint ISC
  • 1-3 years’ experience querying and binding objects in SailPoint ISC
  • 1-3 years’ experience with Active Directory objects, architecture, and back-end infrastructure
  • Strong troubleshooting and issue isolation skills
  • Experience remotely administering both Windows Server OS and Unix/Linux-based systems from a command line interface (MCSE and/or MS Azure certifications a plus)
  • Familiarity with diagnostic tools and analyzing data (Analyzing Error Logs)
  • 1-3 years’ proficiency with database querying languages and methods (SQL, MySQL, MongoDB, etc)
  • Familiarity with Web 2.0 data parsing methods and protocols (REST, SOAP, OpenAPI, XML, JSON, etc)
  • Familiarity with applicable scripting languages (Postman, Powershell, Beanshell, Javascript, Python, etc)
  • Must possess or be able to obtain SailPoint Certified Engineer certifications on hire
  • Serve as a primary technical responder for incidents and requests pertaining to various technologies including, but not limited to SailPoint ISC
  • Perform discovery audits and work with clients to develop certification and compliance campaigns and reporting
  • Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions while maintaining established OLAs/SLAs
  • Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architectures as needed
  • Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups

SQLCybersecurityREST APILinuxTroubleshootingJSONScripting

Posted 2 days ago
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🔥 BMET 2 (Greater Sac)
Posted 3 days ago

📍 United States

💸 81000.0 - 140000.0 USD per year

🏢 Company: GEHC_ExternalSite

  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
  • Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
  • The successful applicant must comply with GEHC's standard background check, including a post offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
  • Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
  • Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
  • Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
  • Effectively communicate and partner with teammates and colleagues.
  • Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction.
  • Implement GE/customer facility contract, supporting business goals and objectives.
  • Lead, instruct, and assist technicians on basic and complex repairs and resolution.
  • Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
  • Share on-call/pager responsibility.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares, tools and test equipment, and ensure calibration.
  • Maintain approved parts inventory.
  • Manage vendors' service delivery processes in compliance with GE policies, as instructed.
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
  • May perform role of Site Leader (e.g., direct activities of fellow Biomedical Technicians assigned to site, engage in a more interactive customer relationship, which may include Safety Committee or other participation, with regard to overall account activity).
  • Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.

Communication SkillsAnalytical SkillsCustomer serviceLinuxProblem-solving skillsTroubleshootingCustomer support

Posted 3 days ago
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🔥 Russian Player Support Advocate
Posted 3 days ago

📍 Poland, Romania, Portugal

🔍 Games

🏢 Company: Side

  • Fluency in the language you are applying for & English, particularly reading & writing.
  • Excellent attention to detail, strong communication skills, and knowledge of Computers.
  • Self-motivated, a proactive attitude with the ability to work productively and collaboratively within a multilingual team.
  • A logical, methodical approach with good analytical and problem-solving skills.
  • Excellent observation and attention to detail skills with patience, perseverance, and good concentration.
  • Experience in playing consoles and or PC gaming advantageous.
  • Be comfortable discussing technical faults/issues relating to game consoles/PCs.
  • Experience of someone IT literate, with a tech-savvy mind, or coming from a Customer Service, Technical IT /PC support background is advantageous, although we provide excellent training and on-going support.
  • Ensuring customers' queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care, and professionalism.
  • Ensuring queries are responded to within our agreed response times and that all customer communications are dealt with to provide solutions as a priority whilst protecting confidentiality.
  • Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customers issue. Although the majority of the role is based on non-voice communications, you will be trained and expected to communicate with customers via telephone (call backs for example).
  • You will communicate effectively while working within a dynamic team structure with individual and shared team objectives, as it is your responsibility as a team member to ensure the best customer care experience is given to all customers.
  • Maintaining a world class, dedicated service, focused on exceptional responses and excellent, outstanding quality.
  • Working with your colleagues across the wider global customer community to identify any trends in any customer queries.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailMultitaskingExcellent communication skillsTroubleshootingWritingComputer skillsTechnical supportScriptingCustomer supportEnglish communication

Posted 3 days ago
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🔥 Technical Support Engineer
Posted 3 days ago

📍 Singapore

🧭 Full-Time

🔍 Web3, Blockchain, Cryptocurrency

🏢 Company: Kiln👥 101-250💰 $17,000,000 Series A about 1 year agoCryptocurrencyBlockchain

  • 5+ years of technical customer support experience in a B2B software company — including customer onboarding, troubleshooting, and user training.
  • 1+ year of experience in web3, blockchain, and cryptocurrency — with solid understanding of protocols, staking, and DeFi.
  • 1+ year of professional experience with SQL (Postgresql or other)
  • Proven experience with API troubleshooting, software implementation, testing, and deployment processes
  • Strong ability to prioritize and resolve support tickets effectively
  • Strong problem solving ability (debugging)
  • Outstanding communication skills across all channels
  • Native or business-level English proficiency
  • Address client inquiries related to staking, troubleshoot any issues they may encounter, and guide them through the resolution process.
  • Help identifying issues by interacting with our stack and data platform, raise in-depth tickets to help guide engineers to fast resolution.
  • Help business clients understand the staking process, available options, and how to use the company's staking services effectively.
  • Contribute to and maintain a comprehensive knowledge base of staking-related information, including FAQs, guides, and tutorials, to help clients quickly find answers to their questions.

AWSPHPPostgreSQLSQLBlockchainKubernetesAPI testingGoREST APIWeb3.jsCommunication SkillsCustomer serviceTrainingTroubleshootingDebuggingCustomer supportEnglish communication

Posted 3 days ago
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🔥 Technical Support Representative
Posted 3 days ago

📍 Philippines

🧭 Full-Time

🔍 Automotive and consumer electronics

🏢 Company: Virtual Staff 365

  • Experience in remote customer service, technical support, or consumer electronics support.
  • Strong problem-solving skills and ability to quickly learn new products.
  • Experience using service desk ticketing systems (e.g., Freshdesk).
  • Excellent English communication skills (spoken and written).
  • Strong organisational and prioritisation skills for managing support tasks.
  • Proficiency in Microsoft Office applications.
  • Knowledge of automotive or consumer electronics is a plus.
  • Served as the first point of contact for Level 1 technical support queries from customers, service agents, and retailers.
  • Respond to email support requests and service desk tickets through Freshdesk.
  • Guide customers on product setup, troubleshooting, and correct usage.
  • Maintain clear and accurate customer communications and service records.
  • Escalate complex product or customer issues to the Team Leader or Service Manager.
  • Process and arrange parts/products for warranty replacements.
  • Review and prioritise support tickets, ensuring timely resolution.
  • Convert email inquiries into service desk tickets, following company SOPs.
  • Provide weekly and monthly performance reports on support trends and customer issues.
  • Stay updated on new and existing product documentation to effectively resolve queries.
  • Review and understand company policies, processes, and support systems.
  • Participate in team meetings, training, and performance reviews.

Problem SolvingMicrosoft OfficeOrganizational skillsWritten communicationTroubleshootingTechnical supportCustomer supportEnglish communication

Posted 3 days ago
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🔥 COE - Account Support Analyst
Posted 3 days ago

📍 United States

🏢 Company: ext_us

  • Excellent oral and written communication skills
  • Good team management and motivational skills
  • Working knowledge of Excel
  • Prior use of CSM is a plus
  • Providing support to various business customers
  • Using Knowledge Systems obtained from NCR and other manufacturers to identify solutions to known problems; Responsible for ensuring that the solutions are successfully implemented.
  • Customizes and provides business data, Preparation of standard reports.
  • When a solution cannot be identified, he is responsible for escalating the problem to other support centers, where he would go deeper into the problem at the level of available professional staff.
  • The Position retains ownership of all escalated issues pending their resolution and is responsible for ensuring that NCR Management is informed that the resolution of the problem will not take longer than what is contractually required.
  • Responds to incoming phone calls from store staff and field engineers; Tracking notifications and pending tickets via the screen; Solving tickets with a remote approach; Reporting to NCR or a third party on everything.
  • Creating project teams, facilitating
  • Formation of project teams, facilitation of administrative work around the project, management of the project team meeting, in charge of keeping minutes of meetings and risk/problem with documentation and decision.
  • Be able to anticipate the internal and external needs of clients and the commitment to customer satisfaction; Monitor and respond to events related to all users.
  • Use a large database of resources or information; Developing new approaches for situations where standard approaches do not apply; Adapting to a multitude of demands, shifting priorities, concerns, and rapid changes, embracing and adapting to new or alternative approaches.
  • Performs other appropriate duties and tasks that correspond to his/her qualifications as determined by the Employer.
  • When a solution cannot be identified, he is responsible for escalating the problem to other support centers, where he would go deeper into the problem at the level of available professional staff; The Position retains ownership of all escalated issues pending their resolution and is responsible for ensuring that NCR Management is informed that the resolution of the problem will not take longer than what is contractually required
  • Responds to incoming phone calls from store staff and field engineers; Tracking notifications and pending tickets via the screen; Solving tickets with a remote approach; Reporting to NCR or a third party on everything.

Communication SkillsCustomer serviceTroubleshootingTeam managementTechnical supportCustomer support

Posted 3 days ago
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🔥 Cloud Contractor
Posted 3 days ago

📍 United Kingdom

🏢 Company: Focus Group👥 11-50ConsultingConstructionProject Management

  • Proficiency in Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams.
  • Experience with Microsoft 365 administration, including user and license management, security and compliance, and service health monitoring.
  • Strong troubleshooting skills to resolve complex technical issues related to Microsoft 365, such as email delivery, authentication, and collaboration tools.
  • Experience in migrating users and data to Microsoft 365, ensuring minimal disruption to business operations.
  • Knowledge of implementing and maintaining security best practices within the Microsoft 365 environment.
  • Familiarity with automation tools and scripting languages like PowerShell to streamline operations and improve efficiency1.
  • Understanding of networking concepts and protocols, including DNS, TCP/IP, VPN, and firewalls.
  • Ability to monitor and maintain the health and performance of the Microsoft 365 environment using tools like Azure Monitor.
  • Strong project management skills, including the ability to develop detailed project plans, manage timelines, and allocate resources effectively.
  • Excellent problem-solving skills to troubleshoot and resolve complex technical issues.
  • Ability to work closely with cross-functional teams, including developers, IT staff, and business stakeholders.
  • Strong verbal and written communication skills to document procedures, configurations, and troubleshooting steps, and to provide training and support to team members and end-users.
  • Commitment to staying up-to-date with the latest Microsoft 365 updates, features, and best practices.
  • Providing technical consultancy / in depth technical delivery on some of our largest and most complex projects.
  • Provide a high quality customer experience in relation to the design and deployment of a customer's ICT solutions.
  • Act as an escalation point for your area of specialism undertaking complex faults and escalations and liaise with technical pre-sales consultants, project management teams, 3rd Line Engineers and Service Desk Engineers on a regular basis in pursuit of successful delivery.

Project ManagementMicrosoft ExchangeSharePointAzureCommunication SkillsCollaborationCI/CDProblem SolvingNetworkingTroubleshootingScripting

Posted 3 days ago
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🔥 French Speaking Customer Service for Smart Home Technology Department in Greece
Posted 3 days ago

📍 Greece

🔍 Smart Home Technology

🏢 Company: Patrique Mercier Recruitment

  • Fluency in French and proficiency in English (both written and spoken).
  • Willingness to relocate to Greece - remote work only within Greece
  • A strong interest in smart home technology and its applications.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Familiarity with customer service software and troubleshooting processes.
  • Provide exceptional customer service to French-speaking clients regarding smart home technology products and services.
  • Assist customers with inquiries, product setup, troubleshooting, and technical support.
  • Document and manage customer interactions efficiently in the company's CRM system.
  • Work collaboratively with the technical department to resolve complex issues.
  • Stay updated on product features, installations, and industry trends to provide accurate information.
  • Contribute to the enhancement of customer support processes and service delivery.

Customer serviceTroubleshootingTechnical supportCRMCustomer support

Posted 3 days ago
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🔥 Biomedical Technician Intern
Posted 3 days ago

📍 United States of America

🧭 Internship

🔍 Medical Technology

🏢 Company: GEHC_ExternalSite

  • Currently enrolled in an AS or BS degree with a cumulative GPA of a 2.0 or higher based on a 4.0 scale.
  • Must be able to develop and maintain good customer relationships.
  • Must have reliable transportation and a valid driver's license.
  • Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
  • Complete all planned Quality and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  • Under supervision, observe evaluation of basic customer biomedical equipment issues, implementation of appropriate repairs, performance of planned maintenance (PM), safety, environmental inspections and maintenance of effective customer relations.
  • Job shadow members of local team that provide efficient service delivery to all accounts within assigned area. Eventually may assist more experienced technicians on progressive repairs and resolution.
  • Observe mentor communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Document all repair actions and submit reports/summaries according to schedule. May maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GEHC policies, as instructed.
  • Ensure proper care of spares, tools and test equipment and ensure calibration. Enhance and maintain technical knowledge of current standards, codes and procedures regarding safe and effective use of medical equipment formal instruction.
  • Meet Health and Human Services, as well as Environment Health and Safety requirements.

Communication SkillsAnalytical SkillsCustomer serviceAttention to detailTroubleshootingActive listeningTechnical supportCustomer support

Posted 3 days ago
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