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French Speaking Customer Service for Smart Home Technology Department in Greece

Posted 4 days agoViewed

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💎 Seniority level: Entry

📍 Location: Greece

🔍 Industry: Smart Home Technology

🏢 Company: Patrique Mercier Recruitment

🗣️ Languages: French, English

🪄 Skills: Customer serviceTroubleshootingTechnical supportCRMCustomer support

Requirements:
  • Fluency in French and proficiency in English (both written and spoken).
  • Willingness to relocate to Greece - remote work only within Greece
  • A strong interest in smart home technology and its applications.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Familiarity with customer service software and troubleshooting processes.
Responsibilities:
  • Provide exceptional customer service to French-speaking clients regarding smart home technology products and services.
  • Assist customers with inquiries, product setup, troubleshooting, and technical support.
  • Document and manage customer interactions efficiently in the company's CRM system.
  • Work collaboratively with the technical department to resolve complex issues.
  • Stay updated on product features, installations, and industry trends to provide accurate information.
  • Contribute to the enhancement of customer support processes and service delivery.
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