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Remote IT Jobs

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🔥 Key Account Manager 🇧🇪 (French speaking)

Posted about 2 hours ago

📍 Belgium

🧭 Full-Time

🔍 Healthcare

🏢 Company: Alan

🔧 Requirements

At least 5 years of experience in a customer-facing role (Sales, Account Management, Key Account Management, Pre-Sales) with frequent interactions with C-Levels
Excellent track record of over-performance
Experience working with companies of more than 200 employees
Fluency in French and English (Dutch fluency is a strong plus)
Strong negotiation and positive lobbying skills, with the ability to build long-term relationships based on trust and transparency
Excellent analytical and problem-solving skills, with the ability to create data-based reports
Great active listening skills and exceptional follow-up abilities
Growth mindset with a strong interest in the healthcare sector and willingness to develop in-depth market understanding

💡 Responsibilities

Handle a portfolio of strategic accounts and flagships companies
Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan
Proactively identify potential signals of dissatisfaction and implement solutions to answer them
Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins
Analyze and present consumption reports to customers through business reviews
Identify and execute out-of-the-box initiatives to engage our existing customers
Be in charge of cross-selling/upselling our portfolio to answer customer needs and pain points
Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability
Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams
Support new customer acquisition, by promoting our Key Account Management program to prospects and partnering with Sales teams

Analytical Skills Customer service Excellent communication skills Problem-solving skills Account Management Fluency in English Negotiation skills Client relationship management Relationship management Sales experience CRM

Posted about 2 hours ago

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🔥 Dutch Speaking Customer Service for Health & Wellness Products Department

Posted about 4 hours ago

📍 Greece

🔍 Health & Wellness

🏢 Company: Mercier Consultancy

🔧 Requirements

Fluency in Dutch and English, with excellent verbal and written communication skills
Strong customer service orientation and problem-solving capabilities
Prior experience in customer service, particularly in the health and wellness industry, is preferred
Ability to manage multiple inquiries efficiently in a fast-paced environment
Detail-oriented with strong organizational skills
Passion for health and wellness, with a desire to help customers make informed choices
Experience with customer support software and CRM systems is advantageous

💡 Responsibilities

Provide high-quality customer service in Dutch through phone, email, and chat regarding health and wellness products
Assist customers with inquiries about product information, usage guidance, and order status
Troubleshoot issues and provide effective solutions to enhance customer experience
Document customer interactions accurately in our CRM system
Collaborate with inventory and logistics teams to ensure timely order fulfillment
Collect and relay customer feedback to help improve our product offerings and services
Stay informed about industry trends and developments in health and wellness

Communication Skills Customer service RESTful APIs Organizational skills Written communication Problem-solving skills Fluency in English Verbal communication CRM Customer support

Posted about 4 hours ago

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🔥 Dutch Speaking Customer Service for Grocery Delivery Services Department

Posted about 4 hours ago

📍 Greece

🔍 Grocery Delivery Services

🏢 Company: Mercier Consultancy

🔧 Requirements

Fluency in Dutch and English, with excellent communication skills
Strong customer service orientation and problem-solving skills
Previous experience in customer service, particularly in grocery or e-commerce, is preferred
Able to manage multiple customer inquiries effectively in a fast-paced environment
Detail-oriented with strong organizational skills
Passion for food and helping customers with their grocery needs
Familiarity with customer support software and CRM systems is a plus

💡 Responsibilities

Assist Dutch-speaking customers with inquiries via phone, email, and chat regarding grocery delivery services
Provide information about product availability, pricing, and promotions
Troubleshoot order issues, including discrepancies and delivery delays
Document interactions accurately in our CRM system
Coordinate with logistics and warehouse teams to ensure timely order fulfillment
Gather customer feedback to help improve service and product offerings
Stay informed about grocery trends and customer preferences

Customer service Excellent communication skills Problem-solving skills CRM

Posted about 4 hours ago

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🔥 Customer Support Agent (f/m/x)

Posted about 20 hours ago

📍 Germany

🧭 Full-Time

🔍 B2B SaaS

🏢 Company: doinstruct

🔧 Requirements

2+ years of experience in customer support or a similar role in a B2B SaaS environment.
Excellent written and verbal communication skills in German and English
A proactive mindset with a passion for solving complex problems.
A high degree of empathy and customer-centric thinking.
Proven ability to work autonomously and take ownership in a startup or high-growth environment.

💡 Responsibilities

Handle incoming support inquiries via email, chat, and occasional phone calls.
Become a subject matter expert in the Doinstruct platform, helping customers navigate complex features and troubleshooting challenges.
Support our teamlead in establishing scalable support processes and best practices for a growing team.
Gather customer feedback and work closely with Product and Engineering teams to improve the platform.
Independently prioritize and resolve support requests, keeping the customer’s needs at the forefront.

Communication Skills Problem-solving skills Empathy Troubleshooting Process improvement CRM Customer support Customer Success English communication SaaS

Posted about 20 hours ago

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🔥 Legal Counsel - US

Posted about 20 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS product or technology

🏢 Company: Atlan

🔧 Requirements

You are a law graduate or equivalent (LLB, JD or LLM).
You have at least 5+ years of experience working in an in-house legal team, preferably with a SaaS product or technology company.
You have deal negotiation experience across multiple jurisdictions, such as, US, Asia, Europe and have operational knowledge of their commercial laws, such as, relating to privacy laws.
You have good research skills and agility to interpret legal issues across multiple jurisdictions.

💡 Responsibilities

Support the sales team in deal closure, including without limitation, draft, negotiate and finalise contracts, such as, NDAs, MSAs, SaaS agreements, SOWs, Order Forms, etc.
Support internal teams for various procurement deals, including IT, people, sponsorships, etc.
Support continuous improvement initiatives of our processes and systems and help set up a robust risk management program.
Drive conversations with internal and external stakeholders to mitigate risk for the organisation and manage its customer obligation management

Communication Skills Analytical Skills Microsoft Office Written communication Compliance Problem-solving skills Negotiation skills Client relationship management Cross-functional collaboration Sales experience Risk Management Research skills SaaS

Posted about 20 hours ago

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🔥 Financial Protection Consultant - Final Expense

Posted about 23 hours ago

📍 Stratford, Ontario, Canada, St. Thomas, Ontario, Canada, Brantford, Ontario, Canada, Simcoe, Ontario, Canada

🔍 Life Insurance

🏢 Company: AO Globe Life👥 1001-5000 Financial Services Insurance

🔧 Requirements

Driven & Motivated
Relationship Builder
Goal-Oriented
Communicator Extraordinaire
Licensed (or willing to get licensed)

💡 Responsibilities

Understand clients’ unique needs and provide customized financial protection strategies, including life insurance, accidental coverage, and estate planning solutions.
Use your expertise to build lasting relationships and develop a strong, loyal client base.
Help clients understand their options and the importance of safeguarding their financial future.
Leverage our comprehensive training, tools, and resources to meet your goals and exceed expectations.
Work with a motivated, like-minded team dedicated to personal and professional growth.

Financial Management Communication Skills Customer service Mentoring Organizational skills Written communication Interpersonal skills Adaptability Relationship building Problem-solving skills Negotiation skills Training Active listening Client relationship management Sales experience Market Research Lead Generation Financial analysis

Posted about 23 hours ago

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🔥 Account Executive (EMEA)

Posted about 24 hours ago

📍 UK

🧭 Full-Time

🔍 SaaS

🏢 Company: Solink

🔧 Requirements

3-5 years in an Account Executive role, ideally in Enterprise SaaS.
Ability to travel into UK + North Europe on occasion.
Experience and confidence in communicating complex ideas clearly.
Proficient in CRM software and sales tools (e.g., Salesforce, HubSpot).

💡 Responsibilities

Define target accounts for the territory and execute comprehensive account plans.
Proactively identify and develop relationships with key stakeholders within target accounts, including champions, decision-makers, and influencers.
Define and execute on account plans with a strong focus on consultative solution selling.
Conduct customer discovery sessions, perform product demos, and manage pilot projects to demonstrate product value.
Deliver maximum revenue potential through managing complete and complex sales-cycles; forecasting sales activity and revenue achievement.
Work closely and collaboratively with Sales Engineering, Marketing and Product teams to align on customer needs and product capabilities.

SQL Salesforce Communication Skills Microsoft Excel RESTful APIs Presentation skills Written communication Excellent communication skills Relationship building Problem-solving skills Account Management Teamwork Negotiation skills Verbal communication Client relationship management Sales experience Market Research Lead Generation Strategic thinking CRM Data analytics Customer Success SaaS

Posted about 24 hours ago

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🔥 HR Generalist

Posted 1 day ago

📍 Europe

🧭 Full-Time

🏢 Company: Pallon

🔧 Requirements

5+ years in HR Generalist/People Operations Management experience in a fast-moving startup.
HR experience working with a fully remote team.
Experience building and implementing processes from scratch, assessing current processes for efficacy, efficiency, and scalability.
Adaptable, proactive, and comfortable working closely with stakeholders.
A self-starter who thrives independently and can lead effectively.
Resilient with a strong drive for improvement and embracing change.

💡 Responsibilities

Build and optimize People processes including onboarding, offboarding, payroll, compensation reviews, time-off requests, and admin tasks.
Manage all People communications, respond promptly to inquiries, and oversee our HR & Payroll ticketing system.
Partner with Team Leads on ad hoc requests, performance management, and analytics.
Own end-to-end hiring processes, using data to refine candidate profiles and ensure hiring aligns with business goals.
Build and lead a small team that enables you to hit your quarterly and annual goals.
Continuously analyze and improve processes to keep us agile and efficient.

Data Analysis People Management HR Management Cross-functional Team Leadership Communication Skills Analytical Skills Adaptability Problem-solving skills Recruitment Stakeholder management Process improvement Change Management

Posted 1 day ago

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🔥 Customer Service - Remote

Posted 1 day ago

📍 United States

🔍 Customer Service

🏢 Company: Bright Path Co.

🔧 Requirements

High school diploma or equivalent.
Proven experience in customer service or a customer-facing role (1-2 years preferred).
Excellent communication skills, both verbal and written.
Strong problem-solving abilities with a customer-first mindset.
Ability to multi-task, manage time effectively, and meet deadlines in a fast-paced environment.
Empathy, patience, and a positive attitude when dealing with customers.
Familiarity with CRM systems, help desk software, or Microsoft Office Suite (plus)
Ability to work independently or as part of a team.
Strong attention to detail and organizational skills.

💡 Responsibilities

Respond to customer inquiries via phone, email, and zoom in a timely and professional manner.
Address customer concerns, issues, and complaints with empathy and a solutions-oriented approach.
Provide product/service information, helping customers navigate the company's offerings.
Process applications accurately and efficiently.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Collaborate with team members and other departments to resolve complex customer issues.
Stay up to date on product knowledge, company policies, and industry best practices.
Consistently meet or exceed individual and team performance goals, including response time, satisfaction scores, and resolution times.

Customer service Attention to detail Organizational skills Time Management Written communication Microsoft Office Suite Excellent communication skills Problem-solving skills Verbal communication Sales experience CRM

Posted 1 day ago

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🔥 Sr Customer Success Manager (Remote)

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 115000.0 - 130000.0 USD per year

🔍 SaaS

🏢 Company: BenchPrep👥 51-200💰 $20,000,000 Series C about 6 years agoEducation Android iOS Test and Measurement SaaS Skill Assessment Software

🔧 Requirements

7+ years of work experience at a SaaS company in a customer-facing role supporting complex, technical products
Stellar written and verbal communication skills
Track record of building strong customer relationships
Master the BenchPrep product suite, and the nuances of our offerings

💡 Responsibilities

Increase product adoption by driving customer awareness and adoption of key features, new product releases, and best practices
Build long-lasting relationships by managing a book of business of our customers, building relationships with your key stakeholders, and building advocates by providing an above-and-beyond customer experience.
Triage critical customer issues to resolution
Work directly with customers to understand their other pain points and needs that BenchPrep could support with other products and pass to our Sales team.

Project Management SQL Data Analysis API testing REST API Communication Skills Customer service Time Management Problem-solving skills Account Management Negotiation skills Training Cross-functional collaboration Data visualization Lead Generation Customer Success SaaS

Posted 1 day ago

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For those looking for fully remote jobs in their own country, our platform offers the ability to customize the search based on your location. This is especially useful if you want to adhere to local laws, consider time zones, or work with employers familiar with local specifics.

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