This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.
Manage the full renewal cycle for your portfolio of customers, ensuring high Net Revenue Retention (NRR)
Identify and close upsell opportunities
Build and maintain relationships with executive-level stakeholders, acting as a trusted advisor for strategic decision-making
Conduct QBRs and milestone reviews to align customer goals with BenchPrep’s offerings
Proactively anticipate customer needs and ensure alignment with their long-term business objectives
Partner with Customer Success Managers and Solutions Engineers to address customer needs
Provide feedback to internal teams on product enhancements and strategic opportunities
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About BenchPrep
BenchPrep is transforming learning for millions globally. We pioneer an advanced platform for certification, credentialing, test prep, and continuing education. Our SaaS solutions empower organizations to deliver personalized, engaging learning experiences. Over 3 million learners have used our platform to advance their careers. We partner with leading education companies like ACT and CFA Institute. Our impact reaches nearly 12 million humans worldwide in 2024.
How We Work
BenchPrep operates as a remote-first company, valuing flexibility and inclusivity. You can work from anywhere across the U.S. We prioritize asynchronous collaboration and virtual interactions. "Together Weeks" in Chicago foster in-person connection and team building. These events happen a few times annually. We believe in work-life balance through "No Meeting Fridays" and "Flex PTO."
Engineering at BenchPrep
We build a robust enterprise SaaS platform leveraging AI, data science, and UX expertise. Our architecture integrates diverse tools and e-commerce systems. We offer a GraphQL API for data automation and efficient bulk actions. Webhooks deliver crucial data to other systems seamlessly. You will help craft solutions that scale to millions of learners. We use technologies like Amazon, Cloudflare, Office 365, jQuery, and Google Tag Manager. Our team is always looking for AI-current and forward-leaning approaches.
Why Join Us
Shape the future of digital education for millions of learners worldwide.
Collaborate in a low-ego, high-ownership environment focused on impact.
Grow your skills with a $1,200 annual learning stipend and dedicated Wellness Days.
Enjoy remote-first flexibility complemented by strategic in-person "Together Weeks".
Contribute to a team dedicated to innovation in a high-growth EdTech sector.
Benefits & Perks
Medical insurance (80% premiums covered for you and dependents)
Dental, Vision, Short & Long Term Disability, Life Insurance