Engagement Manager

Posted 14 days agoViewed

💎 Seniority level: Manager, 3+ years

📍 Location: Americas region

🔍 Industry: Business Software, Commercial, Finance, Media and Entertainment

🏢 Company: Testlio👥 101-250💰 $12,000,000 Series B over 3 years agoDeveloper Tools Test and Measurement SaaS Mobile Software

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Project ManagementManual testingCommunication SkillsAgile methodologiesRESTful APIsAccount ManagementNegotiation skillsClient relationship managementCross-functional collaborationQuality AssuranceStakeholder managementStrategic thinking

Requirements:

3+ years in client services and/or account management with a proven track record of successful engagements with enterprise-level clients.
2+ years of experience in software testing or Quality Assurance.
Ability to identify customer value and build successful customer relationships.

Responsibilities:

Take full ownership of multiple client engagements from A to Z.
Learn your client’s business objectives, culture, and people—and you will make strategic recommendations to achieve expected business outcomes.
Actively evaluate and monitor account health and satisfaction status including organizing and leading regular status and feedback calls with your clients.

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