Revenue Operations Manager

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💎 Seniority level: Manager, 5-7+ years

📍 Location: United States

🔍 Industry: B2B SaaS

🏢 Company: Common Room

🗣️ Languages: English

⏳ Experience: 5-7+ years

🪄 Skills: SQLBusiness IntelligenceData AnalysisETLSalesforceReportingData visualizationProcess improvementCRMData modelingData analytics

Requirements:

5-7+ years of experience in RevOps, Sales Ops, or a related role at a B2B SaaS company.
Strong analytical skills and experience with reporting on funnel metrics across systems and within Salesforce.
Hands-on experience with Chili Piper, Outreach, HubSpot, and Common Room or similar tooling.
Ability to manage multiple projects, prioritize effectively, and execute with minimal oversight.
A problem-solver mindset: if you see an issue, you take the initiative to fix it.

Responsibilities:

Own reporting on sales & post-sales performance, identifying bottlenecks in lead conversion, deal velocity, retention, and expansion.
Build and refine dashboards that give leadership real-time visibility into pipeline health, win/loss trends, and customer lifecycle performance.
Develop actionable insights to drive improvements in AE and CSM efficiency.
Support forecasting and revenue modeling by ensuring our data is structured and reliable.
Streamline lead routing, account assignments, and handoff processes between Sales, Implementation, and CS.
Help refine our GTM motions by ensuring operational consistency within and across teams.
Partner with CS to improve visibility into expansion and retention data.
Manage and optimize key GTM tools for scale, including Salesforce, Outreach, HubSpot, Common Room, and Chili Piper.
Ensure data hygiene and process integrity across systems.
Work on integrations and automation to reduce manual work for Sales and CS.
Support GTM teams in executing operational initiatives that improve efficiency, from sales processes to customer success workflows.
Drive initiatives that improve rep productivity and revenue team efficiency.
Act as a trusted advisor to GTM teams, ensuring they have the tools and insights they need to execute effectively.

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