- Lead consultative intro calls (inbound) with parents and students to understand their goals, explain the admissions process, and recommend the right Inspira programs and packages based on their needs
- Own the relationship with prospective students and families from first touch through enrollment by building trust, offering guidance, and ensuring a smooth and positive experience throughout their journey
- Follow up strategically and consistently to stay connected with prospects, anticipate questions or concerns, and help them confidently decide to partner with Inspira
- Experiment and innovate—test new scripts, refine messaging, and explore creative follow-up strategies to maximize conversion rates and continuously improve the enrollment experience
- Close deals across a range of programs and services, meeting or exceeding monthly and quarterly sales goals
- Collaborate cross-functionally with the marketing, counseling, and finance teams to ensure seamless handoffs, strong alignment, and an exceptional customer experience
- Stay informed on competitor offerings and market trends; provide real-time feedback to founders and leadership to shape product, pricing, and go-to-market strategy
- Leverage HubSpot CRM to manage the full sales cycle—tracking leads, logging communications, creating email templates, forecasting revenue, and maintaining data integrity across all stages
- Forecast enrollments accurately by managing deal stages, values, and close dates in HubSpot
- Support onboarding and customer success for newly enrolled students to ensure a strong start and high satisfaction
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