Revenue Operations Manager - Remote

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Requirements:

• 4+ years of experience in Business, Sales, Success Operations, or a similar role.
• Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives.
• Bachelor’s degree required, Masters degree preferred.
• Experience in a startup environment and a demonstrated ability to work within a scaling team, ideally having been part of a team with less than 50 employees.
• Strong knowledge and understanding of sales and customer success disciplines.
• Solid functional understanding of HubSpot CRM, with robust experience in creating and maintaining reports and dashboards.
• Excellent analytical thinking skills to break down ambiguous problems.
• Exceptional verbal and written communication skills; experience in project or program management is a plus.
• Strong problem-solving and troubleshooting skills.
• Commitment to drive actionable outcomes and results.
• Ability to balance a focus on measurable outcomes with empathy for people.
• High energy, humility, and capacity to work effectively with diverse personalities.

Responsibilities:

• Collaborate with sales, marketing, and operations teams to enhance operational excellence and rigor in the business.
• Define, develop, and implement sales, marketing, and student success support systems and scalable processes.
• Work closely with key stakeholders/cross-functional teams to understand operational needs and improve existing workflows.
• Educate the sales, marketing, and student success teams about process changes and system updates.
• Assist the team in finding simple and scalable process solutions for day-to-day challenges.
• Ensure data accuracy in HubSpot CRM.
• Lead all attribution infrastructure - UTM tracking, Google Analytics, Ad platforms.
• Integrate platforms such as GTM, GA4, and HubSpot.
• Write and maintain documentation for operation processes.
• Prepare ad hoc analyses and participate in special projects as needed.
• Create and maintain reports and dashboards for quick decision-making.
• Drive process improvement and adoption throughout the sales process.