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Revenue Operations Manager (Remote)
Posted 8 days agoViewed
💎 Seniority level: Manager, 5 years
💸 Salary: 110500.0 - 139750.0 USD per year
🔍 Industry: Technology
🏢 Company: Skydio👥 501-1000💰 $170,000,000 Series E 4 months agoArtificial Intelligence (AI)DronesMachine LearningRoboticsLaw EnforcementDrone Management
🗣️ Languages: English
⏳ Experience: 5 years
Requirements:
- Minimum of 5 years of experience in a similar role, preferably in a technology company that sells hardware & software to SLED, Enterprise, and Federal Government customers
- Expertise in Salesforce administration and technology systems management, including Salesforce CPQ, Salesforce B2B Commerce, and Salesforce Partner Community
- Experience managing SKU and product data within Salesforce to support quoting, pipeline management, and order execution, ensuring accuracy and consistency across sales and fulfillment processes
- Familiarity with SKU lifecycle management as it pertains to hardware and software products, including product catalog structuring, pricing, and bundling within Salesforce CPQ and other integrated systems
- Strong project management skills, with the ability to simultaneously manage multiple projects in a cross-functional environment
- Excellent analytical and problem-solving skills, with the ability to proactively identify and resolve complex issues
- Strong communication and interpersonal skills, with the ability to work effectively across Sales, Finance, Operations, and Systems Engineering teams
- Ability to thrive in a fast-paced, dynamic environment, driving process improvements and system optimizations
Responsibilities:
- Spearhead the management and enhancement of Skydio's technology ecosystem, including Salesforce, Salesforce CPQ, Salesforce B2B Commerce, & Salesforce Partner Community.
- Optimize internal processes to increase efficiency and effectiveness across the proposal to booking phases of the sales cycle.
- Manage Quote and Order management processes and technology, including creating, reviewing, and approving quotes to ensure compliance with company policies and procedures.
- Build and implement Deal Desk processes and systems, including managing deal approvals, pricing requests, and non-standard terms and conditions.
- Act as a product/SKU master, collaborating with cross-functional stakeholders on New Product Introduction initiatives and ensuring that all pricing and product information is up-to-date and accurate in Salesforce.
- Collaborate with cross-functional teams to identify areas for improvement and implement solutions.
- Create and manage project plans, ensuring timely delivery of initiatives.
- Develop and maintain documentation on processes and systems.
- Conduct change management by training and supporting end-users on technology systems and processes.
- Conduct regular audits of systems and processes to ensure compliance and accuracy.
- Proactively identify and solve complex and ambiguous problems.
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🏢 Company: Inspira Education👥 11-50💰 Seed about 3 years agoEducationHigher EducationOffice Administration
- 4+ years of experience in Business, Sales, Success Operations, or a similar role.
- Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives.
- Bachelor’s degree required, Masters degree preferred.
- Experience in a startup environment and a demonstrated ability to work within a scaling team, ideally having been part of a team with less than 50 employees.
- Strong knowledge and understanding of sales and customer success disciplines.
- Solid functional understanding of HubSpot CRM, with robust experience in creating and maintaining reports and dashboards.
- Excellent analytical thinking skills to break down ambiguous problems.
- Exceptional verbal and written communication skills; experience in project or program management is a plus.
- Strong problem-solving and troubleshooting skills.
- Commitment to drive actionable outcomes and results.
- Ability to balance a focus on measurable outcomes with empathy for people.
- High energy, humility, and capacity to work effectively with diverse personalities.
- Collaborate with sales, marketing, and operations teams to enhance operational excellence and rigor in the business.
- Define, develop, and implement sales, marketing, and student success support systems and scalable processes.
- Work closely with key stakeholders/cross-functional teams to understand operational needs and improve existing workflows.
- Educate the sales, marketing, and student success teams about process changes and system updates.
- Assist the team in finding simple and scalable process solutions for day-to-day challenges.
- Ensure data accuracy in HubSpot CRM.
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- Prepare ad hoc analyses and participate in special projects as needed.
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Project ManagementBusiness IntelligenceData AnalysisGoogle AnalyticsDocumentationProcess improvement
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