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Skydio

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🔥 Associate Solutions Engineer - (Various Locations - Remote)
Posted 2024-11-22

📍 United States

🧭 Full-Time

💸 120000 - 170000 USD per year

🔍 Drone and aerial transportation

  • Solid technical background in professional drone applications and sUAS operations.
  • Relevant experience in SLED focused sUAS operations.
  • Exceptional communication and presentation skills.
  • Proven record of implementing new technologies for diverse clients.
  • Familiarity with FAA regulations for SLED UAS operations.
  • At least 2 years of experience and a Bachelor's degree in a related field.
  • Mandatory possession of a Part 107 Certificate.
  • Willingness to travel up to 70% of the time.

  • Foster understanding of SLED customer needs and key success metrics.
  • Orchestrate tailored product demonstrations and field trials.
  • Independently handle system demonstrations including setup, operation, and troubleshooting.
  • Lead system validation and customer implementation processes.
  • Serve as a subject matter expert in sUAS operations.
  • Assist in crafting technical documentation responses.
  • Act as a voice of the customer to influence product development.

Artificial IntelligenceProduct DevelopmentPresentation skillsDocumentation

Posted 2024-11-22
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🔥 Deal Desk Manager (Remote)
Posted 2024-11-20

📍 United States

🧭 Full-Time

💸 120000 - 160000 USD per year

🔍 Drone technology and autonomous flight

  • 3-5 years in Deal Desk, Order Administration, Finance, Sales Operations, or a similar role.
  • Strong ownership and leadership skills.
  • Ability to thrive in fast-paced environments and build relationships.
  • Capability to adapt quickly and understand evolving policies.
  • Strong problem-solving skills for complex deal structures.
  • Excellent communication and business acumen.
  • Multitasking abilities in a high-volume environment.
  • Knowledge of direct/indirect sales models and quote-to-cash processes.
  • Proficiency in Salesforce, Netsuite, Microsoft Excel, CPQ, and G Suite.
  • Experience with federal and local government contract management is a plus.
  • International contract management experience is advantageous.
  • Understanding of hardware business and logistics is a plus.

  • Become a consultative business partner to the global sales team by providing best practices and guidance on deal structuring.
  • Analyze the impact of deals on growth while ensuring a customer-first mindset.
  • Review non-standard Order Form terms on a case-by-case basis, ensuring adherence to recognition policies.
  • Assess Order Form submissions for completeness and align with booking policies.
  • Improve Order Administration and Deal Desk processes continuously.
  • Contribute to projects aimed at increasing productivity within sales operations.
  • Ensure proposal and order form templates are up to date in Salesforce.
  • Deliver ongoing training on deal structuring and related processes.

LeadershipSalesforceStrategyCommunication SkillsMicrosoft Excel

Posted 2024-11-20
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🔥 Enterprise Account Executive, Federal (Remote)
Posted 2024-11-07

🧭 Full-Time

💸 148750 - 188125 USD per year

🔍 Drone technology and autonomous flight

  • 8+ years of successful enterprise software, hardware, or SaaS sales experience.
  • History of managing and closing complex deals with federal customers through all phases of the deal cycle.
  • Knowledge of federal acquisition processes, contracting vehicles, and structuring various contracts.
  • Experience working on R&D projects with innovation units and government labs to support tech transitions.
  • Prior DOD or other federal agency service with experience operating sUAS.
  • Experience using Salesforce, Google Suite, BGov, and GovWin.
  • Ability to obtain a Secret Clearance.
  • Must be able to travel 50%+.

  • Identify new business development opportunities and grow them into stable customers from pre-solicitation through post-contract award.
  • Prepare and update account strategy and sales forecast to show continued penetration, upsell, and expansion opportunities.
  • Create a strategic plan to identify, engage and create opportunities with high propensity accounts.
  • Build a pipeline to meet and exceed sales targets with accountability on a quarterly and annual basis.
  • Develop a deep understanding of customer's business, workflows, and pain points, focusing on customer satisfaction.
  • Maintain knowledge of UAS programs, standards, guidelines, policies, and technology initiatives.
  • Coordinate with sales operations and customer success teams to ensure customer milestones are met.
  • Gather and share competitive intelligence on competitor activity with marketing.
  • Share key customer insights and product needs with product management.
  • Work with customer success to provide effective demos and/or product training as necessary.
Posted 2024-11-07
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🔥 Field Support Representative (US - Remote)
Posted 2024-10-22

📍 United States

🧭 Full-Time

💸 100800 - 132500 USD per year

🔍 Aerospace and Unmanned Aircraft Systems

  • 3+ years experience as a Field Support Representative for UAS, ideally with government or military clients.
  • Strong technical troubleshooting and problem-solving skills, familiar with triage and escalation workflows.
  • Excellent interpersonal and written communication skills.
  • OCONUS military experience preferred.
  • Familiarity with RMA, spares, logistics, or other repair workflows.
  • Experience with Linux operating systems and military standard maintenance practices preferred.
  • Existing or prior security clearance preferred.
  • Ability to multitask and demonstrate professionalism.

  • Work closely with internal teams to become an expert on Skydio’s products and processes.
  • Develop field support processes to enhance escalation and debugging workflows.
  • Minimize technical escalations to engineering by implementing effective triage techniques.
  • Become a certified Skydio UAS Operator and Trainer to support customer enablement and troubleshooting.
  • Offer on-the-job training in maintenance and operation techniques related to UAS.
  • Create or enhance written inspection procedures to assist customers in maintaining their fleets.
  • Deliver on-site company representation and technical support, initiating corrective actions as necessary.

Artificial IntelligenceCommunication SkillsAnalytical SkillsCollaborationWritten communication

Posted 2024-10-22
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