Revenue Operations Manager

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Requirements:

• Expert-level experience overseeing GTM Tech Stack including CRM (Salesforce), marketing automation platforms, sales engagement tools, business intelligence platforms and data enrichment solutions.
• Ability to influence stakeholders across multiple channels for buy-in and solutions.
• Robust understanding of analytics and proven ability to problem solve with a data driven mindset
• Highly proficient in Microsoft Excel, PowerPoint, and other data systems.
• Enjoys working in a dynamic environment, excels in creative problem-solving, and demonstrates hands-on work ethic.
• Excellent communication and collaboration skills.
• Proficient with Google Office Suite and other software tools.
• 6+ years in revenue operations, sales operations or related field, preferably at a SaaS company.
• Bachelor’s degree in Business Administration, Marketing, or related field preferred

Responsibilities:

• Provide recommendations and take actions based on strategic objectives, forecasts, or performance metrics to improve sales efficiency by simplifying processes, evaluating new tools, allocating resources, and eliminating bottlenecks.
• Continuously assess and refine revenue processes and policies including workflow collaboration between departments that implement transparency for deal desk operations and pricing to optimize deal outcomes.
• Partner with sales reps and marketing to refine lead qualification processes by analyzing and reporting on campaign performance.
• Develop accurate forecasts planning for revenue, capacity and budget in partnership with Finance and GTM Leaders based on data-driven metrics and track key performance indicators.
• Create dashboards to showcase insights and transparency at all levels for revenue teams and leadership.
• Extract actionable insights from sales, marketing, and customer data to identify trends and opportunities throughout the customer lifecycle.
• Own the Tech Stack while proactively identifying and evaluating technology solutions to automate tasks, improve data accuracy, and facilitate collaboration cross-functionally.
• Serve as the business architect and project manager for all Sales and GTM process design requests.
• Performs other related duties as assigned.
• Directly supervise a team to oversee their day-to-day activities and ensure alignment with company goals and standards.
• Conduct regular performance reviews, set clear objectives, and provide constructive feedback to foster professional development and high-quality work.
• Play an active role in hiring new team members as needed. Develop and implement training programs to enhance team skills and knowledge.
• Act as a mediator in resolving any interpersonal or professional conflicts within the team, ensuring a positive and productive work environment.
• Allocate resources effectively, including managing work schedules, balancing workloads, and ensuring the team has the necessary tools and information to perform their roles efficiently.