Customer Success Manager

Posted about 2 months agoViewed

💎 Seniority level: Manager, 3+ years

📍 Location: United States, Canada

💸 Salary: 120000.0 - 150000.0 USD per year

🔍 Industry: Speech AI

🏢 Company: AssemblyAI👥 101-250💰 $50,000,000 Series C over 1 year agoArtificial Intelligence (AI)Developer APIs Generative AI Information Technology Speech Recognition

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: PythonSQLReact

Requirements:

3+ years experience as a Customer Success Manager, Account Manager, or similar roles
Preferred experience with SQL, Python, React
Familiarity with AI/ML tools
Strong desire to apply AI technology
Ability to proactively identify integration opportunities

Responsibilities:

Serve as the primary point of contact for customers
Evaluate customer use cases
Manage a portfolio of technical customers
Lead commercial and project meetings
Drive growth in customer usage of the API
Build strong connections with customers
Act as a thought leader and customer advocate

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