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Customer Success Manager

Posted 13 days agoViewed

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💎 Seniority level: Manager, 3+ years

📍 Location: United States, Canada

💸 Salary: 120000.0 - 150000.0 USD per year

🔍 Industry: Speech AI

🏢 Company: AssemblyAI👥 101-250💰 $50,000,000 Series C about 1 year agoArtificial Intelligence (AI)Developer APIsGenerative AIInformation TechnologySpeech Recognition

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: PythonSQLReact

Requirements:
  • 3+ years experience as a Customer Success Manager, Account Manager, or similar roles
  • Preferred experience with SQL, Python, React
  • Familiarity with AI/ML tools
  • Strong desire to apply AI technology
  • Ability to proactively identify integration opportunities
Responsibilities:
  • Serve as the primary point of contact for customers
  • Evaluate customer use cases
  • Manage a portfolio of technical customers
  • Lead commercial and project meetings
  • Drive growth in customer usage of the API
  • Build strong connections with customers
  • Act as a thought leader and customer advocate
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