Flashpoint

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Jobs at this company:

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🔥 Technical Writer

Posted 2 days ago

📍 Canada

🧭 Full-Time

💸 68400.0 - 77500.0 CAD per year

🔍 Software Development

🔧 Requirements

Ability to prioritize and work on multiple projects simultaneously.
Strong attention to detail.
Ability to work with cross-functional teams to streamline content creation.
A proactive approach to identifying inefficiencies and proposing creative solutions to enhance the clarity and usability of documentation.
Strong written and verbal communication skills with a focus on clarity and conciseness.
Ability to quickly learn and document technical concepts.
Strong research skills to gather information from subject matter experts or other sources.
Ability to organize content logically and manage deadlines effectively.

💡 Responsibilities

Gain a deep understanding of products and services and translate complex information into concise, polished, engaging content.
Write help documentation, product micro-interactions, UX tooltips, and error messaging.
Work with various subject matter experts and stakeholders to author and deliver product documentation and content.
By being data-driven, proactively anticipate users' needs, investigate underlying issues, and create documentation and content solutions.
Propose content experiments and internal workflow improvements based on identified friction points in the platform to improve efficiency and quality of the user experience.
Review product documentation written by colleagues.
Maintain the library of product documentation and structure with the authoring tool
Work with development and support leads to identify documentation repositories, revise and edit, and determine the best data compilation and centralized storage solutions.
Excellent verbal communication skills and strong stakeholder management.

Project ManagementProduct ManagementAPI testingContent creationREST APICommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesAttention to detailWritten communicationDocumentationCritical thinkingVerbal communicationStakeholder managementResearch skillsCustomer Success

Posted 2 days ago

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🔥 Software Engineer II (Managed Attribution)

Posted 2 days ago

📍 Canada

🧭 Full-Time

💸 105000.0 - 120000.0 CAD per year

🔍 Cybersecurity

🔧 Requirements

Experience with front-end web frameworks like React or Vue.
Experience with developing REST APIs.
Experience with cloud services (GCP, AWS, etc).
Experience with Linux and Windows administration.
Experience with functional and OOP programming languages (javascript, typescript, etc)

💡 Responsibilities

Work with Product, Design, and Engineering peers to create a vision to drive the Managed Attribution product to be the best in class.
Take end-to-end ownership of the services you build and deploy to production in collaboration with our partners on Intel and Customer Success.
Assist with creating diagrams, flowcharts, and models illustrating how new features work with the system.
Document each aspect of a system or application as a reference for future upgrades and maintenance

AWSBackend DevelopmentDockerCloud ComputingFrontend DevelopmentGCPJavascriptKubernetesReact.jsTypeScriptVue.JsREST APICommunication SkillsCI/CDProblem SolvingLinuxDevOpsDocumentationTeamworkJSONSoftware Engineering

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🔥 Senior Corporate Security Intelligence Analyst II

Posted 2 days ago

📍 United States

🧭 Full-Time

🔍 Security Intelligence

🔧 Requirements

Understanding of the Intelligence Cycle and intelligence requirements.
Experience in open source research techniques, including navigating social media platforms and conducting online footprint investigations.
Strong analytical and writing skills, with the ability to rapidly and accurately break down technical topics and effectively assess and communicate risks and potential impacts to a wide variety of audiences
Ability to perform tasks autonomously in a work-from-home environment.
Familiarity with the online or real-world operations of one of the following communities: Domestic or international extremist groups Organized crime gangs Human or narcotics trafficking organizations Exposure to physical, executive, or corporate security operations

💡 Responsibilities

Review and leverage our proprietary tools, internal data sources, and external tools to synthesize data and enhance analysis/alerting services for our clients' operational needs.
Interact with our internal teams and customers to produce concise, written analysis and/or visual presentation of findings to help proactively identify threats to reduce risk to client businesses, networks, and operations.
Develop intelligence deliverables for a trust and safety team or physical threat intelligence organization, including military, law enforcement, intelligence community, or commercial.
Quickly understand and deliver company and customer intelligence requirements.
Write high-quality tactical and strategic assessments to inform the risk intelligence decision-making process.
Synthesize raw data to identify the credibility of information and deduce relevance to the client base.
Nominate new collection sources in support of Flashpoint collections.
Create keywords/patterns to highlight high signal data within Flashpoint tools.
Understand and articulate security safeguards required to perform job responsibilities.
Safely navigate virtual environments for supporting assigned tasks, as applicable.
Comply with Flashpoint organization and Intel team policies and procedures, including Rules of Engagement.

Data AnalysisAdministrative ManagementCommunication SkillsAnalytical SkillsOrganizational skillsPresentation skillsWritten communicationProblem-solving skillsResearchReportingActive listeningRisk ManagementCustomer Success

Posted 2 days ago

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🔥 Senior Analyst I (APAC)

Posted 2 days ago

📍 Australia

🧭 Contract

🔧 Requirements

Understanding of the Intelligence Cycle and intelligence requirements.
You live and work in Australia
Experience in open source research techniques, including navigating social media platforms and conducting online footprint investigations.
Strong analytical and writing skills, with the ability to rapidly and accurately break down technical topics and effectively assess and communicate risks and potential impacts to a wide variety of audiences
Ability to perform tasks autonomously in a work-from-home environment.
Familiarity with the online or real-world operations of one of the following communities:
Domestic or international extremist groups
Organized crime gangs
Human or narcotics trafficking organizations
Exposure to physical, executive, or corporate security operations

💡 Responsibilities

Review and leverage our proprietary tools, internal data sources, and external tools to synthesize data and enhance analysis/alerting services for our clients' operational needs.
Interact with our internal teams and customers to produce concise, written analysis and/or visual presentation of findings to help proactively identify threats to reduce risk to client businesses, networks, and operations.
Quickly understand and deliver company and customer intelligence requirements.
Write high-quality tactical and strategic assessments to inform risk intelligence decision-making process.
Synthesize raw data to identify the credibility of information and deduce relevance to the client base.
Nominate new collection sources in support of Flashpoint collections.
Create keywords/patterns to highlight high signal data within Flashpoint tools.
Understand and articulate security safeguards required to perform job responsibilities.
Safely navigate virtual environments for supporting assigned tasks, as applicable.
Comply with Flashpoint organization and Intel team policies and procedures, including Rules of Engagement.

Communication SkillsAnalytical SkillsCritical thinkingResearchWriting

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🔥 Intelligence Skillbridge Intern

Posted 2 days ago

🧭 Temporary

🔍 Intelligence

🔧 Requirements

Reading comprehension, attention to detail, and deductive reasoning.
Writing skills and affinity for writing research papers and summarizing complex subjects into short entries.
Self-motivation and the ability to work independently and in collaboration with others.
Knowledge of emerging multi-domain threats.
Familiarity with the intelligence cycle.
Experience with Python, C++, or other programming languages
Experience reviewing or analyzing malware logs, malware analysis, reversing, or penetration testing
Ability to recognize inefficiencies to be addressed by process improvements or automation
Editing experience
Understanding of basics of the cyber and physical threat landscapes
Understanding of current events as they relate to security and intelligence
Deep understanding of the intelligence lifecycle.
Familiarity and comfortability operating in the Linux environment and terminal.
Strong ability to analyze information from multiple sources and synthesize information into strongly founded analytical conclusions.
Strong writing ability and attention to detail.

💡 Responsibilities

Leverage internal tools to identify risks and produce tactical and operational level reports on behalf of customers and verticals.
Analyze high volumes of content from unindexed areas of the internet, assessing potential risks to customers.
Translate a wide variety of collected data sets from Deep and Dark Web sources.
Identify, transcribe, and summarize pertinent factual information on behalf of a wide range of customers.
Quickly understand and deliver on company and customer requirements.
Support technical analysis of malware
Identification of new and exploited vulnerabilities in-the-wild
Handle live interactive client engagements when high impact events occur (e.g. major cyber or physical attacks, Rapid Risk Response)
Produce quality analytic judgments that provide additional context to clients
Support editing and review of intelligence production deliverables within set deadlines
Conduct initial review of some additional finished intelligence reports
Prepare intelligence reports for publication for internal and external stakeholders
Support data collections operations.
Support researching and accessing new open source intelligence sources.
Conduct open source intelligence investigations and research in support of requests for information.

Posted 2 days ago

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🔥 Business Development Representative (BDR)

Posted 2 days ago

📍 United States

🧭 Full-Time

💸 50000.0 - 60000.0 USD per year

🔍 Security and / or the Threat Intelligence

🔧 Requirements

Excellent communication skills, both verbal and written.
Strong interpersonal skills with the ability to build relationships quickly.
Highly organized with strong time-management skills.
Ability to work independently and as part of a team.
Proficient in BDR tech stack

💡 Responsibilities

Identify and qualify new business opportunities
Setting meetings
Working closely with the Sales team to drive qualified pipeline for the business

Business DevelopmentSalesforceCommunication SkillsCustomer serviceOrganizational skillsTime ManagementWritten communicationInterpersonal skillsExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsNegotiation skillsVerbal communicationActive listeningSales experienceMarket ResearchLead GenerationCRM

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🔥 Associate Customer Success Manager

Posted 2 days ago

📍 Canada

🧭 Full-Time

💸 80000.0 - 90000.0 CAD per year

🔍 Cybersecurity

🔧 Requirements

Experience supporting enterprise customers in a technical customer support or specialist role
Passionate about working on technical and data related issues
Troubleshooting, problem-solving, and critical thinking skills
Great client-facing skills, both written and verbal communication skills
Experience with standard desktop applications, SAML, APIs and SaaS products
Basic understanding of cybersecurity

💡 Responsibilities

Provide prompt and efficient technical assistance to our customers through our ticketing system, web meetings or phone
Monitor work queues as needed to maintain balanced workloads and achieve turn-around standards, ensuring quality support
Troubleshoot and resolve customer issues, answer inquiries, and offer guidance on product usage, in a clear and efficient manner
Gain product expertise and stay up-to-date on product enhancements, new features, and technical documentation to effectively assist customers
Document customer interactions, including details of inquiries, troubleshooting steps, and resolutions, in our ticketing system
Share knowledge as trends appear in customer requests, creating articles for the Flashpoint Help Center
Collaborate with internal teams such as Engineering and Product Development to escalate and resolve complex technical issues
Deliver great customer service while partnering with our Customer Success Managers to enable customers to focus on threats that matter, make smarter decisions and protect their people, places and assets

SQLCybersecurityAPI testingCommunication SkillsProblem SolvingCustomer serviceRESTful APIsWritten communicationCritical thinkingTroubleshootingJSONTechnical supportCustomer supportCustomer SuccessSaaS

Posted 2 days ago

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🔥 Software Engineer II (Search and Alerting)

Posted 3 days ago

📍 United States

🧭 Full-Time

💸 100000.0 - 110000.0 USD per year

🔍 Software Development

🔧 Requirements

Interest in search technology. (Elasticsearch experience a plus, but not required)
Experience with Python or similar object-oriented language

💡 Responsibilities

Work on our internal, high-performance search engine and event processing systems
Write code to enable our users to find and understand threat intelligence
Work with AI to provide context for our collections and search results

PythonCloud ComputingElasticSearchGCPAnalytical SkillsRESTful APIsSoftware Engineering

Posted 3 days ago

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