OuterSignal

About OuterSignal

OuterSignal pioneers AI-driven customer intelligence, empowering e-commerce and digital brands to truly understand their customers. You will help brands move beyond basic order data, uncovering the 95% of customer context they currently miss. Our platform enriches each customer record with 100+ demographic, professional, and behavioral signals. This data creates detailed personas, helping brands like HexClad and Jones Road personalize campaigns and identify high-value buyers. OuterSignal integrates seamlessly with tools like Slack and Klaviyo, bringing actionable insights directly into existing workflows. We transform how brands connect with their customers, driving smarter marketing and stronger relationships.

How We Work

OuterSignal embraces a remote-first culture, giving you autonomy over your work and where you do it. We are a small, high-performing team of 14 people, growing 50% month-over-month. You will work directly with the founding team, contributing significantly to our trajectory. This environment values impact and fosters rapid learning and advancement opportunities. We celebrate diversity and commit to creating an inclusive environment for all employees.

Engineering at OuterSignal

OuterSignal engineers craft a robust AI-driven platform that processes vast amounts of publicly available data. You will build and scale systems that enrich customer records with over 100 diverse signals in real-time. Our core challenge involves integrating complex data sources to construct detailed customer personas for e-commerce brands. We leverage technologies like Docker, Node.js, PostgreSQL, Python, Redis, TypeScript, and Vercel. You will solve problems related to data integration, real-time enrichment, and delivering actionable insights through seamless integrations with martech tools. Our technical approach focuses on performance, scalability, and delivering tangible value to our customers.

Why Join Us

• Your work directly influences company trajectory in a ground-floor role.
• Experience rapid career growth and exceptional learning opportunities with us.
• Enjoy a remote-first culture offering flexibility and autonomy over your work.
• Collaborate directly with the founding team, shaping our pioneering platform.
• Join our mission to revolutionize customer understanding for e-commerce brands.

Benefits & Perks

• Remote-first culture with work autonomy
• Opportunities for rapid learning and advancement
• Direct collaboration with the founding team